Hi, everyone. It's been a while. This shutting down problem starting happening a few weeks ago; we've had it in the shop twice and they couldn't fix it. There's no particuliar time that it happens. It will stay on forever if I let it sit there without doing anything. If I'm watching a You-Tube video or something similiar, when it shuts down, I can still hear the video. Makes me think it has something to do with the monitor perhaps? I don't know but it's driving me crazy----which doesn't take much.

Trying to follow instructions: Here's my Erunt files:
Logfile of random's system information tool 1.09 (written by random/random)
Run by Gale at 2012-03-14 10:37:14
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 40 GB (53%) free of 76 GB
Total RAM: 2047 MB (75% free)
======Scheduled tasks folder======
C:\WINDOWS\tasks\User_Feed_Synchronization-{2C2155DD-F9E5-49C8-B53C-4CE92333E1CE}.job
=========Mozilla firefox=========
ProfilePath - C:\Documents and Settings\Gale\Application Data\Mozilla\Firefox\Profiles\zprp9nem.default
"
jqs@sun.com"=C:\Program Files\Java\jre6\lib\deploy\jqs\ff
"{1E73965B-8B48-48be-9C8D-68B920ABC1C4}"=C:\Program Files\AVG\AVG2012\Firefox4\
"avg@igeared"=C:\Program Files\AVG\AVG10\Toolbar\Firefox\avg@igeared
"{20a82645-c095-46ed-80e3-08825760534b}"=C:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
"avg@toolbar"=C:\Documents and Settings\All Users\Application Data\AVG Secure Search\10.2.0.3\
[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer]
"Description"=Adobe® Flash® Player 10.1 Plugin
"Path"=C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@adobe.com/ShockwavePlayer]
"Description"=Adobe Shockwave Player
"Path"=C:\WINDOWS\system32\Adobe\Director\np32dsw.dll
[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0]
"Description"=Ag Player Plugin
"Path"=C:\Program Files\Microsoft Silverlight\4.1.10111.0\npctrl.dll
[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@microsoft.com/WPF,version=3.5]
"Description"=Windows Presentation Foundation plug-in for Mozilla browsers
"Path"=c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@movenetworks.com/Quantum Media Player]
"Description"=
"Path"=
[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@tools.google.com/Google Update;version=8]
"Description"=Google Update
"Path"=C:\Program Files\Google\Update\1.2.183.39\npGoogleOneClick8.dll
[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\Adobe Reader]
"Description"=Handles PDFs in-place in Firefox
"Path"=C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd}
C:\Program Files\Mozilla Firefox\components\
binary.manifest
browsercomps.dll
nsIMNQMP.xpt
snapfishScript.xpt
C:\Program Files\Mozilla Firefox\plugins\
npdeployJava1.dll
npmnqmp07030901.dll
nppdf32.dll
npsnapfish.dll
unins000.dat
unins000.exe
C:\Program Files\Mozilla Firefox\searchplugins\
amazondotcom.xml
avg-secure-search.xml
bing.xml
eBay.xml
google.xml
twitter.xml
wikipedia.xml
yahoo.xml
C:\Documents and Settings\Gale\Application Data\Mozilla\Firefox\Profiles\zprp9nem.default\searchplugins\
comcast.xml
======Registry dump======
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2012-01-03 75200]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG2012\avgssie.dll [2011-11-11 1378144]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{68F9551E-0411-48E4-9AAF-4BC42A6A46BE}]
EWPBrowseObject Class - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll [2006-04-18 34304]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
AVG Security Toolbar - C:\Program Files\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll [2012-03-12 1869152]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{327C2873-E90D-4c37-AA9D-10AC9BABA46C} - Easy-WebPrint - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll [2006-04-18 552960]
{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
{95B7759C-8C7F-4BF1-B163-73684A933233} - AVG Security Toolbar - C:\Program Files\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll [2012-03-12 1869152]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"SoundMan"=C:\WINDOWS\SOUNDMAN.EXE [2007-04-16 577536]
"AVG_TRAY"=C:\Program Files\AVG\AVG2012\avgtray.exe [2012-01-24 2416480]
"CanonMyPrinter"=C:\Program Files\Canon\MyPrinter\BJMyPrt.exe [2006-03-21 1191936]
"vProt"=C:\Program Files\AVG Secure Search\vprot.exe [2012-03-12 982880]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"SUPERAntiSpyware"=C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [2011-02-18 2423752]
C:\Documents and Settings\Gale\Start Menu\Programs\Startup
ERUNT AutoBackup.lnk - C:\Program Files\ERUNT\AUTOBACK.EXE
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-03-15 236928]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoResolveSearch"=1
"HonorAutoRunSetting"=1
"NoDriveAutoRun"=67108863
"NoDriveTypeAutoRun"=323
"NoDrives"=0
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\PopCap Games\BookWorm Deluxe\BookWorm.exe"="C:\Program Files\PopCap Games\BookWorm Deluxe\BookWorm.exe:*:Disabled:BookWorm"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\WINDOWS\system32\mmc.exe"="C:\WINDOWS\system32\mmc.exe:*:Disabled:Microsoft Management Console"
"C:\WINDOWS\system32\dpvsetup.exe"="C:\WINDOWS\system32\dpvsetup.exe:*:Enabled:Microsoft DirectPlay Voice Test"
"C:\Program Files\Support.com\bin\tgcmd.exe"="C:\Program Files\Support.com\bin\tgcmd.exe:*:Enabled:Support.com Scheduler and Command Dispatcher"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Mozilla Firefox\firefox.exe"="C:\Program Files\Mozilla Firefox\firefox.exe:*:Disabled:Firefox"
"C:\Program Files\AVG\AVG2012\avgmfapx.exe"="C:\Program Files\AVG\AVG2012\avgmfapx.exe:*:Enabled:AVG Installer"
"C:\Program Files\AVG\AVG2012\avgnsx.exe"="C:\Program Files\AVG\AVG2012\avgnsx.exe:*:Enabled:Online Shield"
"C:\Program Files\AVG\AVG2012\avgdiagex.exe"="C:\Program Files\AVG\AVG2012\avgdiagex.exe:*:Enabled:AVG Diagnostics 2012"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32]
"midimapper"=midimap.dll
"msacm.imaadpcm"=imaadp32.acm
"msacm.msadpcm"=msadp32.acm
"msacm.msg711"=msg711.acm
"msacm.msgsm610"=msgsm32.acm
"msacm.trspch"=tssoft32.acm
"vidc.cvid"=iccvid.dll
"vidc.iv31"=ir32_32.dll
"vidc.iv32"=ir32_32.dll
"vidc.iyuv"=iyuv_32.dll
"vidc.mrle"=msrle32.dll
"vidc.msvc"=msvidc32.dll
"vidc.uyvy"=msyuv.dll
"vidc.yuy2"=msyuv.dll
"vidc.yvu9"=tsbyuv.dll
"vidc.yvyu"=msyuv.dll
"wavemapper"=msacm32.drv
"wave"=wdmaud.drv
"midi"=wdmaud.drv
"mixer"=wdmaud.drv
"aux"=wdmaud.drv
"msacm.msg723"=msg723.acm
"vidc.M263"=msh263.drv
"vidc.M261"=msh261.drv
"msacm.msaudio1"=msaud32.acm
"msacm.sl_anet"=sl_anet.acm
"msacm.l3acm"=C:\WINDOWS\system32\l3codeca.acm
"VIDC.MPG4"=mpg4c32.dll
"VIDC.MP42"=mpg4c32.dll
"vidc.iv41"=ir41_32.ax
"msacm.iac2"=C:\WINDOWS\system32\iac25_32.ax
"vidc.iv50"=ir50_32.dll
"wave2"=wdmaud.drv
"midi2"=wdmaud.drv
"mixer2"=wdmaud.drv
"aux1"=wdmaud.drv
"wave3"=wdmaud.drv
"midi3"=wdmaud.drv
"mixer3"=wdmaud.drv
"aux2"=wdmaud.drv
"wave4"=wdmaud.drv
"midi4"=wdmaud.drv
"mixer4"=wdmaud.drv
"aux3"=wdmaud.drv
"wave1"=wdmaud.drv
"midi1"=wdmaud.drv
"mixer1"=wdmaud.drv
======List of files/folders created in the last 3 months======
2012-03-13 08:38:55 ----D---- C:\Program Files\trend micro
2012-03-13 08:34:48 ----D---- C:\Program Files\ERUNT
2012-03-13 08:25:03 ----D---- C:\Documents and Settings\Gale\Application Data\SUPERAntiSpyware.com
2012-03-13 08:25:03 ----D---- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2012-03-10 11:16:08 ----N---- C:\WINDOWS\system32\iacenc.dll
2012-03-10 10:56:09 ----D---- C:\Program Files\Office Depot PC Support Agent
2012-03-09 08:55:36 ----ASH---- C:\pagefile.sys
2012-03-01 11:16:20 ----D---- C:\Program Files\MagicTune Premium
2012-02-27 16:19:20 ----D---- C:\Documents and Settings\Gale\Application Data\Leadertech
2012-02-16 02:25:02 ----HDC---- C:\WINDOWS\$NtUninstallKB2660465$
2012-02-16 02:23:11 ----HDC---- C:\WINDOWS\$NtUninstallKB2661637$
2012-02-15 22:40:13 ----A---- C:\WINDOWS\imsins.BAK
2012-02-15 22:35:37 ----HDC---- C:\WINDOWS\ie8
2012-02-07 14:56:13 ----D---- C:\Documents and Settings\Gale\Application Data\TuneUp Software
2012-02-07 14:55:16 ----D---- C:\Documents and Settings\All Users\Application Data\TuneUp Software
2012-02-06 22:05:27 ----A---- C:\WINDOWS\SchedLgU.Txt
2012-02-06 21:21:10 ----SHD---- C:\Documents and Settings\All Users\Application Data\{32364CEA-7855-4A3C-B674-53D8E9B97936}
2012-02-04 10:12:49 ----A---- C:\WINDOWS\system32\drivers\PortTalk.sys
2012-02-03 17:00:30 ----D---- C:\Program Files\officedepot_stk_sop
2012-02-03 14:19:07 ----A---- C:\TDSSKiller.2.6.19.0_03.02.2012_13.19.07_log.txt
2012-02-02 06:01:54 ----D---- C:\WINDOWS\ie8updates
2012-01-31 19:39:18 ----A---- C:\WINDOWS\system32\drivers\mbam.sys
2012-01-31 16:56:13 ----D---- C:\Documents and Settings\Gale\Application Data\supportdotcom
2012-01-31 16:56:00 ----D---- C:\Program Files\supportdotcom
2012-01-31 16:56:00 ----D---- C:\Program Files\Common Files\supportdotcom
2012-01-31 15:28:28 ----D---- C:\Documents and Settings\Gale\Application Data\QuickScan
2012-01-31 15:27:44 ----D---- C:\temp
2012-01-31 15:26:56 ----D---- C:\Program Files\Common Files\supportsoft
2012-01-25 15:00:46 ----A---- C:\WINDOWS\system32\hidserv.dll
2012-01-25 15:00:42 ----A---- C:\WINDOWS\system32\drivers\kbdhid.sys
2012-01-24 17:20:31 ----D---- C:\Misc
2012-01-24 16:37:28 ----N---- C:\WINDOWS\system32\IJRMF.exe
2012-01-24 16:31:24 ----A---- C:\WINDOWS\TrueInstall.exe
2012-01-24 15:53:11 ----D---- C:\WINDOWS\system32\cache
2012-01-21 15:11:06 ----A---- C:\WINDOWS\system32\drivers\mouhid.sys
2012-01-21 15:11:03 ----A---- C:\WINDOWS\system32\drivers\hidusb.sys
2012-01-11 23:17:01 ----A---- C:\WINDOWS\system32\rp_stats.dat
2012-01-11 23:17:01 ----A---- C:\WINDOWS\system32\rp_rules.dat
2012-01-11 18:37:08 ----N---- C:\WINDOWS\system32\MpSigStub.exe
2012-01-11 08:54:15 ----HDC---- C:\WINDOWS\$NtUninstallKB2646524$
2012-01-08 23:15:28 ----DC---- C:\WINDOWS\system32\DRVSTORE
2012-01-08 23:15:15 ----D---- C:\Documents and Settings\All Users\Application Data\Lavasoft
2012-01-08 21:22:29 ----D---- C:\Program Files\MSN
2012-01-05 12:05:48 ----D---- C:\Program Files\AVG Secure Search
2012-01-05 12:03:01 ----D---- C:\Documents and Settings\Gale\Application Data\AVG2012
2012-01-05 12:01:42 ----D---- C:\Documents and Settings\All Users\Application Data\AVG2012
2012-01-05 11:49:52 ----D---- C:\Documents and Settings\Gale\Application Data\AVG Secure Search
======List of files/folders modified in the last 3 months======
2012-03-14 10:37:16 ----D---- C:\WINDOWS\temp
2012-03-14 10:37:15 ----D---- C:\WINDOWS\Prefetch
2012-03-14 10:37:06 ----D---- C:\WINDOWS\system32\CatRoot2
2012-03-14 09:48:55 ----D---- C:\Documents and Settings\All Users\Application Data\MFAData
2012-03-14 09:48:52 ----D---- C:\WINDOWS\system32\drivers\AVG
2012-03-14 09:37:26 ----D---- C:\WINDOWS\system32\NtmsData
2012-03-13 13:04:33 ----D---- C:\Program Files\Mozilla Firefox
2012-03-13 09:06:12 ----D---- C:\WINDOWS\ERDNT
2012-03-13 08:38:55 ----RD---- C:\Program Files
2012-03-13 08:37:23 ----D---- C:\WINDOWS\system32\drivers
2012-03-13 08:26:32 ----D---- C:\Program Files\SUPERAntiSpyware
2012-03-12 11:54:24 ----D---- C:\Documents and Settings\All Users\Application Data\AVG Secure Search
2012-03-11 12:23:07 ----D---- C:\WINDOWS\system32
2012-03-11 08:59:03 ----AC---- C:\WINDOWS\system32\PerfStringBackup.INI
2012-03-11 08:57:29 ----D---- C:\WINDOWS
2012-03-10 23:43:47 ----RSHDC---- C:\WINDOWS\system32\dllcache
2012-03-10 23:43:46 ----HD---- C:\WINDOWS\inf
2012-03-10 19:29:39 ----RSD---- C:\WINDOWS\assembly
2012-03-10 19:24:57 ----D---- C:\WINDOWS\Microsoft.NET
2012-03-10 17:59:59 ----D---- C:\Program Files\Microsoft Silverlight
2012-03-10 16:53:05 ----SHD---- C:\WINDOWS\Installer
2012-03-10 16:53:00 ----D---- C:\Config.Msi
2012-03-10 16:52:10 ----D---- C:\WINDOWS\WinSxS
2012-03-10 16:41:18 ----D---- C:\Program Files\Internet Explorer
2012-03-10 16:39:34 ----D---- C:\WINDOWS\system32\CatRoot
2012-03-10 12:50:05 ----D---- C:\Program Files\Outlook Express
2012-03-10 11:12:45 ----D---- C:\WINDOWS\system32\en-us
2012-03-10 11:12:44 ----D---- C:\WINDOWS\Media
2012-03-10 11:12:44 ----D---- C:\WINDOWS\Help
2012-03-10 11:11:34 ----D---- C:\WINDOWS\system32\config
2012-03-10 11:10:58 ----D---- C:\WINDOWS\system32\wbem
2012-03-10 11:10:58 ----D---- C:\WINDOWS\Registration
2012-03-10 11:01:17 ----HD---- C:\Program Files\InstallShield Installation Information
2012-02-28 12:15:28 ----SD---- C:\WINDOWS\Tasks
2012-02-27 16:54:08 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft
2012-02-27 16:26:47 ----SD---- C:\WINDOWS\Downloaded Program Files
2012-02-16 02:22:02 ----HD---- C:\WINDOWS\$hf_mig$
2012-02-15 22:31:48 ----D---- C:\WINDOWS\Debug
2012-02-15 22:15:25 ----AC---- C:\WINDOWS\NeroDigital.ini
2012-02-07 16:10:32 ----HDC---- C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$
2012-02-07 16:10:32 ----HDC---- C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$
2012-02-07 16:10:31 ----HDC---- C:\WINDOWS\$NtUninstallKB2160329$
2012-02-07 16:10:31 ----HDC---- C:\WINDOWS\$NtUninstallKB2121546$
2012-02-07 16:10:30 ----HDC---- C:\WINDOWS\$NtUninstallKB2378111_WM9$
2012-02-07 16:10:30 ----HDC---- C:\WINDOWS\$NtUninstallKB2345886$
2012-02-07 16:10:29 ----HDC---- C:\WINDOWS\$NtUninstallKB2423089$
2012-02-07 16:10:29 ----HDC---- C:\WINDOWS\$NtUninstallKB2412687$
2012-02-07 16:10:28 ----HDC---- C:\WINDOWS\$NtUninstallKB2467659$
2012-02-07 16:10:28 ----HDC---- C:\WINDOWS\$NtUninstallKB2436673$
2012-02-07 16:10:27 ----HDC---- C:\WINDOWS\$NtUninstallKB2479628$
2012-02-07 16:10:24 ----HDC---- C:\WINDOWS\$NtUninstallKB2524375$
2012-02-07 16:10:23 ----HDC---- C:\WINDOWS\$NtUninstallKB2555917$
2012-02-07 16:10:22 ----HDC---- C:\WINDOWS\$NtUninstallKB2567680$
2012-02-07 16:10:22 ----HDC---- C:\WINDOWS\$NtUninstallKB2567053$
2012-02-07 16:10:17 ----HDC---- C:\WINDOWS\$NtUninstallKB885884$
2012-02-07 16:10:16 ----HDC---- C:\WINDOWS\$NtUninstallKB891122$
2012-02-07 16:10:04 ----HDC---- C:\WINDOWS\$NtUninstallKB917159$
2012-02-07 16:10:00 ----HDC---- C:\WINDOWS\$NtUninstallKB923414$
2012-02-07 16:09:59 ----HDC---- C:\WINDOWS\$NtUninstallKB923689$
2012-02-07 16:09:57 ----HDC---- C:\WINDOWS\$NtUninstallKB926255$
2012-02-07 16:09:57 ----HDC---- C:\WINDOWS\$NtUninstallKB925486$
2012-02-07 16:09:56 ----HDC---- C:\WINDOWS\$NtUninstallKB927802$
2012-02-07 16:09:54 ----HDC---- C:\WINDOWS\$NtUninstallKB931261$
2012-02-07 16:09:54 ----HDC---- C:\WINDOWS\$NtUninstallKB930178$
2012-02-07 16:09:54 ----HDC---- C:\WINDOWS\$NtUninstallKB929969$
2012-02-07 16:09:53 ----HDC---- C:\WINDOWS\$NtUninstallKB931836$
2012-02-07 16:09:52 ----HDC---- C:\WINDOWS\$NtUninstallKB933360$
2012-02-07 16:09:51 ----HDC---- C:\WINDOWS\$NtUninstallKB936782_WMP10$
2012-02-07 16:09:51 ----HDC---- C:\WINDOWS\$NtUninstallKB936357$
2012-02-07 16:09:50 ----HDC---- C:\WINDOWS\$NtUninstallKB938464-v2$
2012-02-07 16:09:50 ----HDC---- C:\WINDOWS\$NtUninstallKB938127$
2012-02-07 16:09:49 ----HDC---- C:\WINDOWS\$NtUninstallKB938464_0$
2012-02-07 16:09:48 ----HDC---- C:\WINDOWS\$NtUninstallKB941693$
2012-02-07 16:09:48 ----HDC---- C:\WINDOWS\$NtUninstallKB941644$
2012-02-07 16:09:48 ----HDC---- C:\WINDOWS\$NtUninstallKB941569$
2012-02-07 16:09:47 ----HDC---- C:\WINDOWS\$NtUninstallKB942763$
2012-02-07 16:09:44 ----HDC---- C:\WINDOWS\$NtUninstallKB946627$
2012-02-07 16:09:41 ----HDC---- C:\WINDOWS\$NtUninstallKB951072-v2$
2012-02-07 16:09:39 ----DC---- C:\WINDOWS\$NtUninstallKB952011$
2012-02-07 16:09:36 ----HDC---- C:\WINDOWS\$NtUninstallKB955839$
2012-02-07 16:09:36 ----HDC---- C:\WINDOWS\$NtUninstallKB954600$
2012-02-07 16:09:36 ----HDC---- C:\WINDOWS\$NtUninstallKB954211$
2012-02-07 16:09:36 ----HDC---- C:\WINDOWS\$NtUninstallKB954155_WM9$
2012-02-07 16:09:34 ----HDC---- C:\WINDOWS\$NtUninstallKB957095$
2012-02-07 16:09:34 ----HDC---- C:\WINDOWS\$NtUninstallKB956844$
2012-02-07 16:09:33 ----HDC---- C:\WINDOWS\$NtUninstallKB958869$
2012-02-07 16:09:33 ----HDC---- C:\WINDOWS\$NtUninstallKB958690$
2012-02-07 16:09:33 ----HDC---- C:\WINDOWS\$NtUninstallKB958687$
2012-02-07 16:09:32 ----HDC---- C:\WINDOWS\$NtUninstallKB960803$
2012-02-07 16:09:31 ----HDC---- C:\WINDOWS\$NtUninstallKB960859$
2012-02-07 16:09:30 ----HDC---- C:\WINDOWS\$NtUninstallKB968816_WM9$
2012-02-07 16:09:30 ----HDC---- C:\WINDOWS\$NtUninstallKB968537$
2012-02-07 16:09:29 ----HDC---- C:\WINDOWS\$NtUninstallKB969947$
2012-02-07 16:09:28 ----HDC---- C:\WINDOWS\$NtUninstallKB971657$
2012-02-07 16:09:28 ----HDC---- C:\WINDOWS\$NtUninstallKB971468$
2012-02-07 16:09:27 ----HDC---- C:\WINDOWS\$NtUninstallKB971737$
2012-02-07 16:09:26 ----HDC---- C:\WINDOWS\$NtUninstallKB973540_WM9$
2012-02-07 16:09:24 ----HDC---- C:\WINDOWS\$NtUninstallKB974112$
2012-02-07 16:09:19 ----HDC---- C:\WINDOWS\$NtUninstallKB978695_WM9$
2012-02-07 16:09:19 ----HDC---- C:\WINDOWS\$NtUninstallKB978601$
2012-02-07 16:09:18 ----HDC---- C:\WINDOWS\$NtUninstallKB979559$
2012-02-07 16:09:17 ----HDC---- C:\WINDOWS\$NtUninstallKB981957$
2012-02-07 16:09:17 ----HDC---- C:\WINDOWS\$NtUninstallKB981349$
2012-02-07 16:09:17 ----HDC---- C:\WINDOWS\$NtUninstallKB981322$
2012-02-07 16:09:16 ----HDC---- C:\WINDOWS\$NtUninstallKB982214$
2012-02-07 16:09:16 ----HDC---- C:\WINDOWS\$NtUninstallKB982132$
2012-02-07 16:09:15 ----HDC---- C:\WINDOWS\$NtUninstallWudf01000$
2012-02-06 22:06:40 ----D---- C:\WINDOWS\SoftwareDistribution
2012-02-03 17:05:28 ----D---- C:\Documents and Settings\All Users\Application Data\Support.com
2012-02-03 16:49:11 ----D---- C:\WINDOWS\security
2012-02-03 14:34:47 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2012-01-31 21:06:57 ----SHD---- C:\RECYCLER
2012-01-31 19:34:10 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2012-01-31 19:17:16 ----D---- C:\Documents and Settings
2012-01-31 16:56:00 ----D---- C:\Program Files\Common Files
2012-01-27 00:20:26 ----AC---- C:\WINDOWS\system32\MRT.exe
2012-01-24 16:32:27 ----D---- C:\Program Files\CyberLink DVD Solution
2012-01-24 16:10:10 ----RSD---- C:\WINDOWS\Fonts
2012-01-24 16:07:39 ----D---- C:\swsetup
2012-01-24 16:01:30 ----RASH---- C:\boot.ini
2012-01-24 16:01:30 ----AC---- C:\WINDOWS\win.ini
2012-01-24 16:01:30 ----AC---- C:\WINDOWS\system.ini
2012-01-24 16:01:28 ----D---- C:\WINDOWS\pss
2012-01-21 16:04:39 ----D---- C:\Program Files\Common Files\Adobe
2012-01-21 16:04:37 ----D---- C:\Documents and Settings\All Users\Application Data\Adobe
2012-01-06 20:20:50 ----D---- C:\Program Files\Online Services
2012-01-05 12:00:08 ----D---- C:\Program Files\AVG
2012-01-05 11:11:27 ----D---- C:\Program Files\Common Files\AVG Secure Search
2012-01-05 11:02:18 ----D---- C:\Program Files\Blockbuster
2012-01-05 10:59:04 ----SD---- C:\Documents and Settings\Gale\Application Data\Microsoft
2012-01-05 10:51:21 ----D---- C:\Program Files\Shockwave.com
2011-12-18 15:46:38 ----A---- C:\WINDOWS\system32\ieframe.dll
2011-12-17 14:46:36 ----A---- C:\WINDOWS\system32\wininet.dll
2011-12-17 14:46:36 ----A---- C:\WINDOWS\system32\urlmon.dll
2011-12-17 14:46:36 ----A---- C:\WINDOWS\system32\url.dll
2011-12-17 14:46:36 ----A---- C:\WINDOWS\system32\occache.dll
2011-12-17 14:46:36 ----A---- C:\WINDOWS\system32\mstime.dll
2011-12-17 14:46:36 ----A---- C:\WINDOWS\system32\mshtmled.dll
2011-12-17 14:46:36 ----A---- C:\WINDOWS\system32\mshtml.dll
2011-12-17 14:46:36 ----A---- C:\WINDOWS\system32\msfeedsbs.dll
2011-12-17 14:46:36 ----A---- C:\WINDOWS\system32\msfeeds.dll
2011-12-17 14:46:36 ----A---- C:\WINDOWS\system32\licmgr10.dll
2011-12-17 14:46:36 ----A---- C:\WINDOWS\system32\jsproxy.dll
2011-12-17 14:46:36 ----A---- C:\WINDOWS\system32\iertutil.dll
2011-12-17 14:46:36 ----A---- C:\WINDOWS\system32\iepeers.dll
2011-12-17 14:46:36 ----A---- C:\WINDOWS\system32\iedkcs32.dll
2011-12-16 07:23:08 ----A---- C:\WINDOWS\system32\ie4uinit.exe
======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R0 agp440;Intel AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\agp440.sys [2008-04-13 42368]
R0 AVGIDSEH;AVGIDSEH; C:\WINDOWS\system32\DRIVERS\AVGIDSEH.Sys [2011-07-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver; C:\WINDOWS\system32\DRIVERS\avgrkx86.sys [2011-09-13 32592]
R0 PxHelp20;PxHelp20; C:\WINDOWS\System32\Drivers\PxHelp20.sys [2006-05-16 46080]
R0 viamraid;viamraid; C:\WINDOWS\system32\DRIVERS\viamraid.sys [2004-05-18 74112]
R0 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
R1 Avgldx86;AVG AVI Loader Driver; C:\WINDOWS\system32\DRIVERS\avgldx86.sys [2011-10-07 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield; C:\WINDOWS\system32\DRIVERS\avgmfx86.sys [2011-08-08 40016]
R1 Avgtdix;AVG TDI Driver; C:\WINDOWS\system32\DRIVERS\avgtdix.sys [2011-07-11 295248]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS []
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS []
R2 MCSTRM;MCSTRM; C:\WINDOWS\system32\drivers\MCSTRM.sys [2007-07-13 8413]
R3 ALCXWDM;Service for Realtek AC97 Audio (WDM); C:\WINDOWS\system32\drivers\ALCXWDM.SYS [2008-01-24 4127488]
R3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2007-09-29 2456064]
R3 AVGIDSDriver;AVGIDSDriver; C:\WINDOWS\system32\DRIVERS\AVGIDSDriver.Sys [2011-07-11 134608]
R3 AVGIDSFilter;AVGIDSFilter; C:\WINDOWS\system32\DRIVERS\AVGIDSFilter.Sys [2011-07-11 24272]
R3 AVGIDSShim;AVGIDSShim; C:\WINDOWS\system32\DRIVERS\AVGIDSShim.Sys [2011-10-04 16720]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 WpdUsb;WpdUsb; C:\WINDOWS\System32\Drivers\wpdusb.sys [2006-10-18 38528]
R3 yukonwxp;NDIS5.1 Miniport Driver for Marvell Yukon Ethernet Controller; C:\WINDOWS\system32\DRIVERS\yk51x86.sys [2004-10-27 223104]
S1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]
S3 catchme;catchme; \??\C:\DOCUME~1\Gale\LOCALS~1\Temp\catchme.sys []
S3 epstw2k;SCM Parallel Port SCSI Driver; C:\WINDOWS\system32\DRIVERS\epstw2k.sys [2004-08-04 114944]
S3 es1371;Creative AudioPCI (ES1371,ES1373) (WDM); C:\WINDOWS\system32\drivers\es1371mp.sys [2001-08-17 40704]
S3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
S3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
S3 nv;nv; C:\WINDOWS\System32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]
S3 PortTalk;PortTalk; C:\WINDOWS\System32\Drivers\PortTalk.sys [2002-01-12 3567]
S3 scsiscan;SCSI Scanner Driver; C:\WINDOWS\system32\DRIVERS\scsiscan.sys [2008-04-13 11520]
S3 ssmirrdr;ssmirrdr; C:\WINDOWS\system32\DRIVERS\ssmirrdr.sys [2011-03-15 10112]
S3 TVICHW32;TVICHW32; \??\C:\WINDOWS\system32\DRIVERS\TVICHW32.SYS []
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 USR1801;U.S. Robotics Faxmodem Driver 1801; C:\WINDOWS\System32\DRIVERS\USR1801.SYS [2001-08-17 794654]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\System32\DRIVERS\RTL8139.SYS []
======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2007-09-29 483328]
R2 AVGIDSAgent;AVGIDSAgent; C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog; C:\Program Files\AVG\AVG2012\avgwdsvc.exe [2011-08-02 192776]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe [2003-06-20 322120]
R2 Office Depot PC Support Agent;Office Depot PC Support Agent; C:\Program Files\Office Depot PC Support Agent\esService.exe [2011-11-10 924568]
R2 vToolbarUpdater10.2.0;vToolbarUpdater10.2.0; C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\ToolbarUpdater.exe [2012-03-12 918880]
R2 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; C:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [2005-04-04 69632]
S3 idsvc;Windows CardSpace; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S4 AVG Security Toolbar Service;AVG Security Toolbar Service; C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe [2011-11-10 167264]
S4 gupdate;Google Update Service (gupdate); C:\Program Files\Google\Update\GoogleUpdate.exe [2011-02-25 136176]
S4 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2010-04-17 153376]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]
-----------------EOF-----------------
When I downloaded the INTREGOPT - the registry thing - no logs came up. It just wanted me to reboot my computer.
When I tried to download the Root Appeal, I get an error that says "invalid PE image found".
ANYTHING you can do to help would be very much appreciated. TIA