Author Topic: How can I get rid of Internet Security scan (MERGED)  (Read 2230 times)

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Offline WildBill

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How can I get rid of Internet Security scan (MERGED)
« on: May 05, 2013, 02:33:37 AM »
Is there anything I can do to stop an "Internet Security" scanning for virus on my computer that won't stop and it says I have Trojan horse and worm viruses.  It just popped up and wants me to purchase it to clear the virus.  I cannot access the internet nor download/install the programs you wanted me to install from the instructions before posting this message.  Basically it has me at a standstill and there is nothing I can do to stop the scan or add/remove programs or connect to the internet.  Any help will be appreciated.

Offline Corrine

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Hi, WildBill.  Welcome to LandzDown Forum.

We will do our best to assist you.  However, in order to do so, please follow all instructions provided in the sequence given.  Do not install/re-install any programs or run any fixes or scanners that you have not been instructed to use.  This may cause conflicts with the tools being used in the cleanup process.   

If you have questions regarding any of the instructions or problems running any tools, please let us know.  In the event you are not able to download the necessary tools with Safe Mode with Networking, it will be necessary to transfer them to the infected computer. You can transfer the files via a CD/DVD, external drive, or USB flash drive.

1.  Please restart your computer in Safe Mode with Networking. (To do this, turn your computer off and then back on and immediately when you see anything on the screen, start tapping the F8 key on your keyboard. Using the arrow keys on your keyboard, select Safe Mode with Networking and press Enter on your keyboard. Windows will now boot into safe mode with networking and prompt you to login as a user.) 

2.  Without restarting the computer, please download please download RKill to your desktop from here, selecting the  iExplore.exe download link.
  • Double-click on the iExplore.exe desktop icon to run the tool.  Note:  For Windows Vista or Windows 7, please right-click and select "Run As Administrator".
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Note:  Do not restart the computer, or you will need to run the application again.

3.  Please download Malwarebytes' Anti-Malware to your desktop from here.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    -- Update Malwarebytes' Anti-Malware and
    -- Launch Malwarebytes' Anti-Malware
  • Click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, check the following settings:
    -- On the Scanner tab, check Perform full scan.
    -- On the Settings tab, Scanner Settings, leave the default boxes checked but change the drop-down boxes to Show in results list and check for removal.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, EXCEPT items in System Restore as shown in this sample:
  • Click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See the Note below)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Please post contents of that file in your next reply.

** Note **

If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

4.  Following that, please copy/paste the logs in the Log Posting Instructions topic as well as the results of the MBAM scan.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline WildBill

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I was able to perform all the tasks you requested although I did have to restart the process once.  I am not sure how to post the logs and/or what logs.  I am going to paste here what I have.  It appears the problem is resolved as I am able to get in without entering through the safe mode.  Does this mean it is completely fixed or are there other steps necessary?

Rkill??:

Rkill 2.4.7 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 05/05/2013 09:00:51 PM in x86 mode.
Windows Version: Microsoft Windows XP Service Pack 3

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * COM+ Event System (EventSystem) is not Running.
   Startup Type set to: Manual

 * Security Center (wscsvc) is not Running.
   Startup Type set to: Automatic

 * Automatic Updates (wuauserv) is not Running.
   Startup Type set to: Automatic

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 05/05/2013 09:01:33 PM
Execution time: 0 hours(s), 0 minute(s), and 42 seconds(s)




MBAM results??:

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.05.06.01

Windows XP Service Pack 3 x86 NTFS (Safe Mode/Networking)
Internet Explorer 7.0.5730.13
bill :: ADMIN-201 [administrator]

5/5/2013 9:15:22 PM
mbam-log-2013-05-05 (21-15-22).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled: Registry
Objects scanned: 587323
Time elapsed: 1 hour(s), 8 minute(s), 36 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GOOGLEUPDATE.EXE (Trojan.Dropper.BU) -> Quarantined and deleted successfully.

Registry Values Detected: 8
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Apple (Trojan.Tracur.DL) -> Data: rundll32 "C:\Documents and Settings\bill\Local Settings\Application Data\ApplicationHistory\Apple\kdpcoxvjb.dll",DllRegisterServer -> Quarantined and deleted successfully.
HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Apple (Trojan.Tracur.DL) -> Data: rundll32 "C:\Documents and Settings\bill\Local Settings\Application Data\ApplicationHistory\Apple\kdpcoxvjb.dll",DllRegisterServer -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Visan (Trojan.Tracur.DL) -> Data: RUNDLL32.EXE "C:\Documents and Settings\bill\Local Settings\Application Data\Visan\rqnhmviy.dll",NKWkISSLmuTZtcuVhhlunGflEWp -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Screen Saver Pro 3.1 (Backdoor.Bot.ED) -> Data: C:\Documents and Settings\bill\Application Data\ScreenSaverPro.scr -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Obbkby (Backdoor.Bot.ED) -> Data: C:\Documents and Settings\bill\Application Data\Microsoft\Obbkby.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Internet Security (Trojan.Agent.BEWGen) -> Data: C:\Documents and Settings\All Users\Application Data\amsecure.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run|cbfbeecebbcabad (Trojan.Dropper.BU) -> Data: C:\Documents and Settings\bill\Application Data\c7038bfb-7e9e-4ce1-bbc4-a8131679b328ad\cbfbeecebbcabad.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Java (Trojan.Inject) -> Data: C:\Documents and Settings\bill\Application Data\Java\javax.exe -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 32
C:\System Volume Information\_restore{7836A790-F133-4152-978B-2D58E547688D}\RP1242\A0153001.old (Trojan.Tracur.DL) -> No action taken.
C:\System Volume Information\_restore{7836A790-F133-4152-978B-2D58E547688D}\RP1242\A0153004.scr (Backdoor.Bot.ED) -> No action taken.
C:\System Volume Information\_restore{7836A790-F133-4152-978B-2D58E547688D}\RP1242\A0153036.scr (Backdoor.Bot.ED) -> No action taken.
C:\System Volume Information\_restore{7836A790-F133-4152-978B-2D58E547688D}\RP1242\A0154052.exe (Backdoor.Bot.ED) -> No action taken.
C:\System Volume Information\_restore{7836A790-F133-4152-978B-2D58E547688D}\RP1242\A0154053.scr (Backdoor.Bot.ED) -> No action taken.
C:\Documents and Settings\bill\Local Settings\Application Data\ApplicationHistory\Apple\kdpcoxvjb.dll (Trojan.Tracur.DL) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Local Settings\Application Data\Visan\rqnhmviy.dll (Trojan.Tracur.DL) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Application Data\ScreenSaverPro.scr (Backdoor.Bot.ED) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Application Data\Microsoft\Obbkby.exe (Backdoor.Bot.ED) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\amsecure.exe (Trojan.Agent.BEWGen) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Application Data\c7038bfb-7e9e-4ce1-bbc4-a8131679b328ad\cbfbeecebbcabad.exe (Trojan.Dropper.BU) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\D5BC.tmp (Trojan.Agent.BEWGen) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\acrobat.exe (Trojan.Dropper.BU) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\alg.exe (Trojan.Dropper.BU) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\googleupdate.exe (Trojan.Dropper.BU) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\iexplore.exe (Trojan.Exploit.T2) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\mstsc.exe (Trojan.Dropper.BU) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\rundll32.exe (Trojan.Dropper.BU) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\teamviewer.exe (Trojan.Exploit.T2) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\windowsupdate.exe (Trojan.Exploit.T2) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Application Data\temp.bin (Backdoor.Bot.ED) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Local Settings\Temp\0.37263868591174154 (Trojan.Dropper.ED) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Local Settings\Temp\01367120399265.exe (Rootkit.0Access) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Local Settings\Temp\01367120399359.exe (Rootkit.0Access) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Local Settings\Temp\1D5.tmp (Trojan.Agent.BEWGen) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Local Settings\Temp\1D6.tmp (Trojan.Agent.BEWGen) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Local Settings\Temp\1D9.tmp (Trojan.Agent.BEWGen) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Local Settings\Temp\L2rKEs8.exe (Backdoor.Bot.ED) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Local Settings\Temp\kdpcoxvjb\kdpcoxvjb.dll (Trojan.Tracur.DL) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Application Data\Java\javax.exe (Trojan.Inject) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Application Data\48.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\bill\Application Data\4F.exe (Trojan.Agent) -> Quarantined and deleted successfully.

(end)

Offline Corrine

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Hi, WildBill.

That certainly gave you some breathing room.  Without further information, I can't see what may be left on your computer.  Please post the logs from the Log Posting Instructions topic.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline WildBill

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Following Corrine's Instructions to remove malware
« Reply #4 on: May 08, 2013, 12:48:18 AM »
I had an "Internet Security" program pop up and start scanning for viruses and showed to have found Trojan viruses on my computer.  I followed the instructions given by Corrine after starting in the safe mode and it seems to have removed everything.  Per Corrine's instructions I have now run the dds program and the Security Check by screen 317 and am posting the logs from those two runs.  Here is what I have:

 Results of screen317's Security Check version 0.99.63 
 Windows XP Service Pack 3 x86   
 Internet Explorer 7 Out of date!
``````````````Antivirus/Firewall Check:``````````````[/u]
 Windows Security Center service is not running! This report may not be accurate!
 Windows Firewall Enabled! 
ESET NOD32 antivirus system 2.70   
 Antivirus out of date! 
`````````Anti-malware/Other Utilities Check:`````````[/u]
 Malwarebytes Anti-Malware version 1.75.0.1300 
 Java(TM) 6 Update 30 
 Java(TM) SE Runtime Environment 6 Update 1
 Java(TM) 6 Update 3 
 Java(TM) 6 Update 7 
 Java version out of Date!
 Adobe Flash Player    11.6.602.180 
 Adobe Reader 10.1.0 Adobe Reader out of Date! 
 Mozilla Firefox (en-US). Firefox out of Date! 
 Google Chrome 24.0.1312.56 
 Google Chrome 26.0.1410.64 
 Google Chrome Plugins... 
````````Process Check: objlist.exe by Laurent````````[/u] 
 Eset nod32krn.exe   
 Eset nod32kui.exe   
`````````````````System Health check`````````````````[/u]
 Total Fragmentation on Drive C:: 8%
````````````````````End of Log``````````````````````[/u]


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 5/10/2007 12:10:35 PM
System Uptime: 5/7/2013 7:46:45 PM (1 hours ago)
.
Motherboard: Dell Inc. |  | 0JF240
Processor: Intel(R) Core(TM)2 CPU         T5600  @ 1.83GHz | Microprocessor | 1828/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 75 GiB total, 44.864 GiB free.
D: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: Photosmart Prem C310 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart Prem C310 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP LaserJet 4100 Series
Device ID: ROOT\MULTIFUNCTION\0001
Manufacturer: Hewlett-Packard
Name: HP LaserJet 4100 Series
PNP Device ID: ROOT\MULTIFUNCTION\0001
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0002
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0002
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0003
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0003
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP LaserJet 4100 Series
Device ID: ROOT\MULTIFUNCTION\0004
Manufacturer: Hewlett-Packard
Name: HP LaserJet 4100 Series
PNP Device ID: ROOT\MULTIFUNCTION\0004
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP LaserJet 4050 Series
Device ID: ROOT\MULTIFUNCTION\0005
Manufacturer: Hewlett-Packard
Name: HP LaserJet 4050 Series
PNP Device ID: ROOT\MULTIFUNCTION\0005
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP LaserJet M1522nf MFP
Device ID: ROOT\MULTIFUNCTION\0006
Manufacturer: Hewlett-Packard
Name: HP LaserJet M1522nf MFP
PNP Device ID: ROOT\MULTIFUNCTION\0006
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP LaserJet P1505n
Device ID: ROOT\MULTIFUNCTION\0007
Manufacturer: Hewlett-Packard
Name: HP LaserJet P1505n
PNP Device ID: ROOT\MULTIFUNCTION\0007
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP LaserJet P1505n
Device ID: ROOT\MULTIFUNCTION\0008
Manufacturer: Hewlett-Packard
Name: HP LaserJet P1505n
PNP Device ID: ROOT\MULTIFUNCTION\0008
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0009
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0009
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP Color LaserJet CP2025dn
Device ID: ROOT\MULTIFUNCTION\0010
Manufacturer: Hewlett-Packard
Name: HP Color LaserJet CP2025dn
PNP Device ID: ROOT\MULTIFUNCTION\0010
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0011
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0011
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4200
Device ID: ROOT\MULTIFUNCTION\0012
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4200
PNP Device ID: ROOT\MULTIFUNCTION\0012
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4200
Device ID: ROOT\MULTIFUNCTION\0013
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4200
PNP Device ID: ROOT\MULTIFUNCTION\0013
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP LaserJet P1505n
Device ID: ROOT\MULTIFUNCTION\0014
Manufacturer: Hewlett-Packard
Name: HP LaserJet P1505n
PNP Device ID: ROOT\MULTIFUNCTION\0014
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0015
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0015
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0016
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0016
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0017
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0017
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4200
Device ID: ROOT\MULTIFUNCTION\0018
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4200
PNP Device ID: ROOT\MULTIFUNCTION\0018
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP LaserJet 4100 Series
Device ID: ROOT\MULTIFUNCTION\0019
Manufacturer: Hewlett-Packard
Name: HP LaserJet 4100 Series
PNP Device ID: ROOT\MULTIFUNCTION\0019
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0020
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0020
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0021
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0021
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0022
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0022
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: Photosmart C7200 series
Device ID: ROOT\MULTIFUNCTION\0023
Manufacturer: HP
Name: Photosmart C7200 series
PNP Device ID: ROOT\MULTIFUNCTION\0023
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP LaserJet 4050 Series
Device ID: ROOT\MULTIFUNCTION\0024
Manufacturer: Hewlett-Packard
Name: HP LaserJet 4050 Series
PNP Device ID: ROOT\MULTIFUNCTION\0024
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4200
Device ID: ROOT\MULTIFUNCTION\0025
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4200
PNP Device ID: ROOT\MULTIFUNCTION\0025
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0026
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0026
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4200
Device ID: ROOT\MULTIFUNCTION\0027
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4200
PNP Device ID: ROOT\MULTIFUNCTION\0027
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0028
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0028
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0029
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0029
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0030
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0030
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0031
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0031
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0032
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0032
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0033
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0033
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4200
Device ID: ROOT\MULTIFUNCTION\0034
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4200
PNP Device ID: ROOT\MULTIFUNCTION\0034
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0035
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0035
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0036
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0036
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4200
Device ID: ROOT\MULTIFUNCTION\0037
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4200
PNP Device ID: ROOT\MULTIFUNCTION\0037
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP LaserJet P4015
Device ID: ROOT\MULTIFUNCTION\0038
Manufacturer: Hewlett-Packard
Name: HP LaserJet P4015
PNP Device ID: ROOT\MULTIFUNCTION\0038
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0039
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0039
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: Deskjet 3050A J611 series
Device ID: ROOT\MULTIFUNCTION\0040
Manufacturer: HP
Name: Deskjet 3050A J611 series
PNP Device ID: ROOT\MULTIFUNCTION\0040
Service:
.
==== System Restore Points ===================
.
RP1242: 4/21/2013 8:53:05 PM - System Checkpoint
RP1243: 5/3/2013 11:19:41 PM - System Checkpoint
RP1244: 5/4/2013 11:20:27 PM - System Checkpoint
RP1245: 5/7/2013 8:05:51 PM - System Checkpoint
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.0)
Adobe Shockwave Player
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AT&T Communication Manager
Bonjour
Broadcom Gigabit Integrated Controller
BufferChm
C310
Compatibility Pack for the 2007 Office system
Conexant HDA D110 MDC V.92 Modem
Coupon Printer for Windows
Critical Security Update
Critical Update for Windows Media Player 11 (KB959772)
CutePDF Writer 2.3
Destinations
DeviceDiscovery
Driver Installer
FACTS 3.1 District and Campus
Free Download Manager 3.9.2
Google Chrome
Google Earth
Google SketchUp 8
Google Toolbar for Firefox
Google Update Helper
GPBaseService2
GTK+ 2.6.7-2 runtime environment
High Definition Audio Driver Package - KB835221
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB969084)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 14.0
HP Imaging Device Functions 14.0
HP Photo Creations
HP Photosmart Prem C310 All-In-One Driver Software 14.0 Rel. 7
HP Smart Web Printing 4.60
HP Solution Center 14.0
HP Update
HPAppStudio
HPProductAssistant
HPSSupply
Inspiration 8
Intel(R) PROSet/Wireless Software
iTunes
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 4
Java(TM) 6 Update 3
Java(TM) 6 Update 30
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Lernout & Hauspie TruVoice American English TTS Engine
Lightspeed Systems User Agent v2.01.03
Logitech Desktop Messenger
Logitech Legacy USB Camera Driver Package
Logitech QuickCam
Logitech QuickCam Driver Package
Lyrics Finder
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
mCore
mDriver
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft ActiveSync
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Default Manager
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Producer for Microsoft Office PowerPoint 2003
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Analysis Services 9.0 OLEDB Provider
Microsoft Streets and Trips 2004
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works 6-9 Converter
Microsoft XML Parser
MIT MathML Fonts 1.0
mIWA
mLogView
mMHouse
Mozilla Firefox (en-US)
mPfMgr
mPfWiz
mProSafe
MSN Toolbar
MSN Toolbar Platform
mSSO
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB933579)
mWlsSafe
mWMI
mXML
mZConfig
Nero OEM
NeroVision Express
Network
NOD32 antivirus system
Nokia Connectivity Adapter Cable DKU-5
NVIDIA Drivers
OZ776 SCR CardBus Windows Driver
package
Photo Story 3 for Windows
PRO-VISION Player
ProClarity Web Professional 6.3
PS_AIO_07_C310_SW_Min
QuickSet
QuickTime
QuickTransfer
RC-Studio
RC-Studio 1.72
RealPlayer
RLPrintPlugin
Rosetta Stone Network Version 3
Roxio DLA
RSCCC
Scan
Schlage SMS Premier V5.3.5  Client
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB2416400)
Security Update for Windows Internet Explorer 7 (KB2482017)
Security Update for Windows Internet Explorer 7 (KB2497640)
Security Update for Windows Internet Explorer 7 (KB2530548)
Security Update for Windows Internet Explorer 7 (KB2544521)
Security Update for Windows Internet Explorer 7 (KB2559049)
Security Update for Windows Internet Explorer 7 (KB2586448)
Security Update for Windows Internet Explorer 7 (KB2618444)
Security Update for Windows Internet Explorer 7 (KB2647516)
Security Update for Windows Internet Explorer 7 (KB2675157)
Security Update for Windows Internet Explorer 7 (KB2699988)
Security Update for Windows Internet Explorer 7 (KB2722913)
Security Update for Windows Internet Explorer 7 (KB2744842)
Security Update for Windows Internet Explorer 7 (KB2761465)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Encoder (KB2447961)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Encoder (KB979332)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2483614)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Sentinel Protection Installer 7.5.0
Settings Alerter
Shop for HP Supplies
SigmaTel Audio
Skype Click to Call
Skype™ 6.3
Smart Installer
SmartWebPrinting
SolutionCenter
SQL Anywhere 9
Status
The GIMP 2.2.7
TimeClock Plus 6.0
Toolbox
TrayApp
UltimateZip 2.7
UltraVNC v1.0.2
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2264107)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2492386)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB943729)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951618-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
User Profile Hive Cleanup Service
VLC media player 1.1.11
WebFldrs XP
WebReg
Windows Essentials Media Codec Pack 1.0
Windows Imaging Component
Windows Internet Explorer 7
Windows Live ID Sign-in Assistant
Windows Management Framework Core
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
XML Paper Specification Shared Components Pack 1.0
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
5/5/2013 9:05:00 AM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 28 time(s).
5/5/2013 8:33:33 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
5/5/2013 8:05:01 AM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 27 time(s).
5/5/2013 7:41:45 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
5/5/2013 7:16:47 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  APPDRV Fips intelppm nod32drv
5/5/2013 7:16:06 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/5/2013 7:05:00 PM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 38 time(s).
5/5/2013 6:05:00 PM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 37 time(s).
5/5/2013 5:05:00 PM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 36 time(s).
5/5/2013 4:05:01 PM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 35 time(s).
5/5/2013 3:05:00 PM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 34 time(s).
5/5/2013 2:05:00 PM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 33 time(s).
5/5/2013 2:05:00 AM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 21 time(s).
5/5/2013 12:05:00 AM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 19 time(s).
5/5/2013 10:29:37 PM, error: sr [1]  - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'.  It has stopped monitoring the volume.
5/5/2013 10:05:00 AM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 29 time(s).
5/5/2013 1:05:00 AM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 20 time(s).
5/4/2013 6:05:00 PM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 13 time(s).
5/4/2013 5:05:01 PM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 12 time(s).
5/4/2013 4:05:01 PM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 11 time(s).
5/4/2013 3:05:00 PM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 10 time(s).
5/4/2013 2:05:01 PM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 9 time(s).
5/4/2013 12:03:36 AM, error: Service Control Manager [7031]  - The Apple Mobile Device service terminated unexpectedly.  It has done this 111 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/4/2013 11:05:00 PM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 18 time(s).
5/4/2013 10:31:00 AM, error: Service Control Manager [7034]  - The Adobe Flash Player Update Service service terminated unexpectedly.  It has done this 1 time(s).
5/4/2013 1:05:00 PM, error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 8 time(s).
5/3/2013 11:31:13 PM, error: Service Control Manager [7031]  - The Apple Mobile Device service terminated unexpectedly.  It has done this 79 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/3/2013 11:18:25 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 2186 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/3/2013 11:18:23 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 2185 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/3/2013 11:05:01 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 1714 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/3/2013 10:31:17 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 609 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 8:09:01 PM, error: Service Control Manager [7034]  - The SeaPort service terminated unexpectedly.  It has done this 3 time(s).
5/2/2013 8:09:01 PM, error: Service Control Manager [7034]  - The iPod Service service terminated unexpectedly.  It has done this 2 time(s).
5/2/2013 8:09:01 PM, error: Service Control Manager [7034]  - The IMAPI CD-Burning COM Service service terminated unexpectedly.  It has done this 2 time(s).
5/2/2013 8:09:00 PM, error: Service Control Manager [7034]  - The LVCOMSer service terminated unexpectedly.  It has done this 3 time(s).
5/2/2013 8:06:00 PM, error: Service Control Manager [7034]  - The SeaPort service terminated unexpectedly.  It has done this 2 time(s).
5/2/2013 8:06:00 PM, error: Service Control Manager [7034]  - The LVCOMSer service terminated unexpectedly.  It has done this 2 time(s).
5/2/2013 8:06:00 PM, error: Service Control Manager [7034]  - The IMAPI CD-Burning COM Service service terminated unexpectedly.  It has done this 1 time(s).
5/2/2013 7:57:36 PM, error: Service Control Manager [7031]  - The NOD32 Kernel Service service terminated unexpectedly.  It has done this 14 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
5/2/2013 7:57:34 PM, error: Service Control Manager [7031]  - The NOD32 Kernel Service service terminated unexpectedly.  It has done this 13 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
5/2/2013 7:57:33 PM, error: Service Control Manager [7031]  - The NOD32 Kernel Service service terminated unexpectedly.  It has done this 12 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
5/2/2013 7:57:32 PM, error: Service Control Manager [7031]  - The NOD32 Kernel Service service terminated unexpectedly.  It has done this 11 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
5/2/2013 7:57:32 PM, error: Service Control Manager [7031]  - The NOD32 Kernel Service service terminated unexpectedly.  It has done this 10 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
5/2/2013 7:57:31 PM, error: Service Control Manager [7031]  - The NOD32 Kernel Service service terminated unexpectedly.  It has done this 9 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
5/2/2013 7:57:30 PM, error: Service Control Manager [7031]  - The NOD32 Kernel Service service terminated unexpectedly.  It has done this 8 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
5/2/2013 7:57:30 PM, error: Service Control Manager [7031]  - The NOD32 Kernel Service service terminated unexpectedly.  It has done this 7 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
5/2/2013 7:57:29 PM, error: Service Control Manager [7031]  - The NOD32 Kernel Service service terminated unexpectedly.  It has done this 6 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
5/2/2013 7:57:29 PM, error: Service Control Manager [7031]  - The NOD32 Kernel Service service terminated unexpectedly.  It has done this 5 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
5/2/2013 7:57:28 PM, error: Service Control Manager [7031]  - The NOD32 Kernel Service service terminated unexpectedly.  It has done this 4 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
5/2/2013 7:57:27 PM, error: Service Control Manager [7031]  - The NOD32 Kernel Service service terminated unexpectedly.  It has done this 3 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
5/2/2013 7:57:26 PM, error: Service Control Manager [7031]  - The NOD32 Kernel Service service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
5/2/2013 7:57:25 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the iPod Service service to connect.
5/2/2013 7:57:25 PM, error: Service Control Manager [7000]  - The iPod Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
5/2/2013 7:57:25 PM, error: DCOM [10005]  - DCOM got error "%1053" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
5/2/2013 6:40:23 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 435 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:40:21 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 434 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:40:20 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 433 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:40:18 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 432 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:40:16 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 431 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:40:14 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 430 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:40:12 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 429 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:40:11 PM, error: Service Control Manager [7031]  - The Apple Mobile Device service terminated unexpectedly.  It has done this 14 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/2/2013 6:40:10 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 428 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:40:08 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 427 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:40:06 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 426 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:40:04 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 425 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:40:03 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 424 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:40:01 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 423 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:59 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 422 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:57 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 421 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:55 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 420 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:53 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 419 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:51 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 418 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:49 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 417 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:48 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 416 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:46 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 415 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:44 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 414 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:42 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 413 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:40 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 412 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:38 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 411 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:36 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 410 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:34 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 409 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:32 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 408 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:31 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 407 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:29 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 406 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:27 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 405 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:25 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 404 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:23 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 403 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:21 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 402 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:19 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 401 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:17 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 400 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:15 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 399 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:14 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 398 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:12 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 397 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:11 PM, error: Service Control Manager [7031]  - The Apple Mobile Device service terminated unexpectedly.  It has done this 13 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/2/2013 6:39:10 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 396 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:08 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 395 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:06 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 394 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:04 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 393 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:02 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 392 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:39:00 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 391 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:58 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 390 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:57 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 389 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:55 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 388 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:53 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 387 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:51 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 386 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:49 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 385 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:47 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 384 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:45 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 383 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:43 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 382 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:41 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 381 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:40 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 380 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:38 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 379 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:36 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 378 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:34 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 377 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:32 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 376 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:30 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 375 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:28 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 374 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:26 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 373 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:25 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 372 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:23 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 371 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:21 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 370 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:19 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 369 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:17 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 368 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:15 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 367 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:13 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 366 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:11 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 365 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:10 PM, error: Service Control Manager [7031]  - The Apple Mobile Device service terminated unexpectedly.  It has done this 12 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/2/2013 6:38:09 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 364 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:08 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 363 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:06 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 362 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:04 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 361 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/2/2013 6:38:02 PM, error: Service Control Manager [7031]  - The Bytemobile Web Configurator service terminated unexpectedly.  It has done this 360 time(s). 

Offline Corrine

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Re: Following Corrine's Instructions to remove malware
« Reply #5 on: May 08, 2013, 01:28:58 AM »
Hi, WildBill.

I'll merge your topics later.  In the meantime, oh my!  It is no wonder your computer was hit so hard.  You have some really old Java versions installed on your computer with a very long history of being the cause of infections.  (See Java, The Never-Ending Saga)  Please uninstall all of the outdated, vulnerable Java programs on your computer ASAP, including the following:

J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 4
Java(TM) 6 Update 3
Java(TM) 6 Update 30
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1


Is it even possible to update the version of ESET NOD32 installed on your computer?  Do you have a valid license for it?  If not, please also uninstall it.  In the interim, install Microsoft Security Essentials.  It is free and available from here:  http://www.microsoft.com/en-us/download/details.aspx?id=5201

It appears you have two versions of Google Chrome installed.  If that is the case, please remove the old version.  If you no longer use Firefox, you should uninstall it.  Otherwise, its time to update that as well.

Adobe Reader is also out of dated and even the most recent version has security vulnerabilities that have yet to be patched.  If you don't use it often, I suggest uninstalling it and replacing it with Sumatra PDF.  (See my blot post Replacing Adobe Reader with Sumatra PDF.



Now, after you've completed that, please restart your computer and let's see if there are any leftovers from that nasty Internet Security rogue.  Please follow these instructions carefully.

Download ComboFix from here.

!!! IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your antivirus and anti-malware security applications. If not disabled, these programs will likely interfere with cleanup process. This can usually be accomplished by a right-click on the icon in the System Tray. 

Note:  If you are unsure how to disable your security software, see the instructions in this topic at Tech Support Forum:  How to disable your security applications.

Now, please run ComboFix:
  • Note:  If infections are found, ComboFix will automatically reboot the machine to complete the removal process.  Please ensure all opened windows are closed before proceeding.
  • Double-click ComboFix.exe on your desktop and follow the prompts.
  • As part of the process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it is strongly recommended to have this pre-installed on your machine before doing any malware removal. The Recovery Console will allow you to start up the computer in a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

    Please note: If the Microsoft Windows Recovery Console is already installed on the computer, ComboFix will continue the malware removal procedures.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console.
  • When prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

  • After the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

  • Click "Yes" to continue scanning for malware.
  • When finished, a log will be produced. Please include the C:\ComboFix.txt in your next reply.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline WildBill

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Re: How can I get rid of Internet Security scan (MERGED)
« Reply #6 on: May 13, 2013, 01:50:06 AM »
Hi Corrine,

I am making this harder than it should be.  I cannot delete the NOD32 because I don't have complete administrator rights on this computer.  When I tried to do one of the processes it said it couldn't complete it because of the security software was not diabled.  I am having trouble finding the tabs/links on the instructions for disableing the security software.  I am really appreciating your help but got lost on this one.

Offline Corrine

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Re: How can I get rid of Internet Security scan (MERGED)
« Reply #7 on: May 13, 2013, 01:06:44 PM »
Hi, WildBill.

Is there a family member who has access to the Admin account?  If not, please see this Microsoft KB article for accessing the Administrator account: Error Message: Unable to Log You on Because of an Account Restriction.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.