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Author Topic: I think I need help  (Read 997 times)

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Offline sjt2900

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  • *
  • Posts: 29
I think I need help
« on: April 04, 2011, 07:56:48 PM »
Over the weekend everyone on my contacts list received emails from me which I did not send. At the suggestion of the good people on the GW Computer Forum I've been running Malwarebytes and SuperAntispyware and was told to post results here and see what I should do now. This is the last post I made on that forum.

I downloaded SuperAntispyware onto another of my computers and at the end of the download it said "SuperAntiapyware had encountered a problem and had to close." I (probably not wisely) restarted the program and ran it. It found problems, quarantined and removed them, but when the computer restarted the black screen came up and said there are problems starting and do I want to go to normal startup or safe mode came up. I tried both but still had problems so I had to go to system restore to a previous date. Should I just not bother with SuperAntispyware or is there something I should do to get it to download properly. I did try to download it after I ran Malwarebytes, but it still encountered problems and had to close.

Here are the results of the Malwarebytes scan.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6268

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/4/2011 12:23:00 PM
mbam-log-2011-04-04 (12-23-00).txt

Scan type: Full scan (C:\:)
Objects scanned: 197371
Time elapsed: 35 minute(s), 56 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 2
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
c:\documents and settings\MY NAME\application data\system\svchost.exe (Trojan.Agent) -> 3084 -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\AppID\GamevanceText.DLL (Adware.GameVance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\gvtl (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\verona_4l (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\"FEA42FDC-AA6F-B9C7-802F-E4430654AE70> (Spyware.Passwords.XGen) -> Value: "FEA42FDC-AA6F-B9C7-802F-E4430654AE70> -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\wupd32 (Trojan.Agent) -> Value: wupd32 -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CLASSES_ROOT\exefile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: ("C:\Documents and Settings\All Users\Application Data\install\app.exe"%1" %*") Good: ("%1" %*) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\MY NAME\application data\Odser\ziefs.exe (Spyware.Passwords.XGen) -> Quarantined and deleted successfully.
c:\system volume information\_restore"4e9df651-9487-4ce6-940e-ff6e61692305>\RP857\A0058576.exe (Spyware.Passwords.XGen) -> Quarantined and deleted successfully.
c:\documents and settings\all users\application data\install\app.exe (Trojan.SpyEyes) -> Quarantined and deleted successfully.
c:\documents and settings\MY NAME\application data\system\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\MY NAME\application data\system\verona\load_me.exe (Trojan.Agent) -> Quarantined and deleted successfully.
Logged

Offline R-C

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Re: I think I need help
« Reply #1 on: April 04, 2011, 09:52:25 PM »
glad to see you made it here! this is the link to the thread on GW
http://ths.gardenweb.com/forums/load/comphelp/msg0413063211175.html?24
Logged
registered Linux user:476595
May inspiration fill your heart and hands, run down your legs onto your feet and cause Spontaneous Dancing! :dance:

Offline Corrine

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  • "Stronger than the past, united in our goal."
    • Security Garden
Re: I think I need help
« Reply #2 on: April 05, 2011, 12:48:05 AM »
Hi, sjt2900.  Welcome to LandzDown Forum.

We will do our best to assist you.  However, in order to do so, please follow all instructions provided in the sequence given.  Do not install/re-install any programs or run any fixes or scanners that you have not been instructed to use.  This may cause conflicts with the tools being used in the cleanup process.   

If you have questions regarding any of the instructions or problems running any tools, please let us know.

No, don't worry about SuperAntispyware. 

Download DDS.scr by sUBs from one of the following links and save it to your desktop.
Link 1
Link 2
  • Double-Click dds.scr and a command window will appear. This is normal
  • Shortly after two logs will appear, DDS.txt & Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply
Logged
,  

Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline sjt2900

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  • Posts: 29
Re: I think I need help
« Reply #3 on: April 05, 2011, 03:39:49 PM »
.
DDS (Ver_11-03-05.01) - NTFSx86 
Run by Stephanie Turner at 10:33:56.26 on Tue 04/05/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.5.0_12
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2046.1431 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Outdated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Macrium\Reflect\ReflectService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Real\RealPlayer\update\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Stephanie Turner\Start Menu\Programs\Startup\ScaleGrd.exe
C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Stephanie Turner\Local Settings\Temporary Internet Files\Content.IE5\OH4G17UR\dds[1].scr
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uWindow Title = Windows Internet Explorer provided by Yahoo!
uDefault_Page_URL = hxxp://www.yahoo.com
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&fr=yie7c
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0379.0\npwinext.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0379.0\npwinext.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [NeroCheck] c:\windows\system32\\NeroCheck.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [PC Pitstop Optimize Reminder] c:\program files\pcpitstop\optimize2\Reminder.exe
mRun: [CarboniteSetupLite] "c:\program files\carbonite\CarbonitePreinstaller.exe" /preinstalled /showonfirst /reshowat=1800
mRun: [MSN Toolbar] "c:\program files\msn toolbar\platform\4.0.0379.0\mswinext.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe"  -osboot
StartupFolder: c:\documents and settings\stephanie turner\start menu\programs\startup\ScaleGrd.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{176130bc-99a1-41fe-a78b-56045e33ad70}\Icon3E5562ED7.ico
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {264AED84-12F1-4CA1-8AA7-EB939AE58D8D} - hxxps://vpn.aventinerei.com/CACHE/webvpn/stc/1/binaries/stcweb.cab
DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://vpn.aventineenergy.com/CACHE/stc/1/binaries/vpnweb.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1196706798359
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_12-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll
TCP: {04B1A2C5-3B1F-4F79-BE21-A5D149BFFF0C} = 10.0.7.10,10.1.7.22
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 pssnap;Paramount Software Snapshot Filter;c:\windows\system32\drivers\pssnap.sys [2011-1-17 16024]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 165264]
R1 MpKsla0f269ef;MpKsla0f269ef;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{f2904c3e-07da-4189-ac42-8b2fe36de1fc}\MpKsla0f269ef.sys [2011-4-5 28752]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 ReflectService;Macrium Reflect Image Mounting Service;c:\program files\macrium\reflect\ReflectService.exe [2011-1-17 220824]
R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2009-2-3 427192]
R3 LNE100;Linksys LNE100TX(v5) Fast Ethernet Adapter;c:\windows\system32\drivers\lne100v5.sys [2007-11-28 36224]
R3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]
S1 MpKsl569355b0;MpKsl569355b0;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{4df35c41-a39c-48de-b88d-d1057b647393}\mpksl569355b0.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{4df35c41-a39c-48de-b88d-d1057b647393}\MpKsl569355b0.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-6 135664]
S3 CSVirtA;Cisco Systems SSL VPN Adapter;c:\windows\system32\drivers\CSVirtA.sys [2007-11-28 22136]
S3 PortEmulatorTSP650;Port Emulator (TSP650);c:\program files\starmicronics\tsp650\software\virtualportemulator\software\vspeu\portemu_umdf.exe [2007-6-25 114688]
.
=============== Created Last 30 ================
.
2011-04-05 10:56:01   28752   ----a-w-   c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{f2904c3e-07da-4189-ac42-8b2fe36de1fc}\MpKsla0f269ef.sys
2011-04-04 16:32:04   38224   ----a-w-   c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-04 16:31:57   20952   ----a-w-   c:\windows\system32\drivers\mbam.sys
2011-04-04 16:31:57   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
2011-04-04 16:24:52   --------   d-----w-   c:\windows\system32\wbem\repository\FS
2011-04-04 16:24:52   --------   d-----w-   c:\windows\system32\wbem\Repository
2011-03-30 16:12:29   --------   d-----w-   c:\program files\common files\xing shared
2011-03-29 14:36:04   --------   d-----w-   c:\docume~1\stepha~1\applic~1\Odser
2011-03-29 14:36:04   --------   d-----w-   c:\docume~1\stepha~1\applic~1\Byyty
2011-03-29 12:09:48   6792528   ----a-w-   c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{f2904c3e-07da-4189-ac42-8b2fe36de1fc}\mpengine.dll
2011-03-21 11:49:03   --------   d-----w-   c:\docume~1\stepha~1\applic~1\Ziifg
2011-03-21 11:49:03   --------   d-----w-   c:\docume~1\stepha~1\applic~1\Guohwo
2011-03-18 11:41:50   --------   d-----w-   c:\docume~1\stepha~1\applic~1\Hauc
2011-03-18 11:41:50   --------   d-----w-   c:\docume~1\stepha~1\applic~1\Foeqxu
2011-03-08 21:15:40   --------   d-----w-   C:\pebuilder3110a
2011-03-08 20:30:40   --------   d-----w-   c:\docume~1\alluse~1\applic~1\Macrium
2011-03-08 20:15:39   --------   d-----w-   c:\program files\Macrium
2011-03-08 18:10:43   --------   d-----w-   c:\docume~1\stepha~1\applic~1\Eqak
2011-03-08 18:10:43   --------   d-----w-   c:\docume~1\stepha~1\applic~1\Baihx
2011-03-08 17:13:52   --------   d-----w-   c:\windows\system32\NtmsData
2011-03-07 14:30:42   --------   d-----w-   c:\docume~1\stepha~1\applic~1\Puolu
.
==================== Find3M  ====================
.
2011-03-30 16:11:54   348160   ----a-w-   c:\windows\system32\msvcr71.dll
2011-02-02 23:11:20   222080   ------w-   c:\windows\system32\MpSigStub.exe
2011-01-21 14:44:37   439296   ----a-w-   c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02   290048   ----a-w-   c:\windows\system32\atmfd.dll
.
============= FINISH: 10:34:49.48 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 11/28/2007 2:10:22 PM
System Uptime: 4/5/2011 5:55:32 AM (5 hours ago)
.
Motherboard: Dell Inc.           |  | 0M3918
Processor:               Intel(R) Pentium(R) 4 CPU 2.80GHz | Microprocessor | 2793/800mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 233 GiB total, 219.871 GiB free.
D: is CDROM ()
X: is NetworkDisk (NTFS) - 233 GiB total, 219.871 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco Systems SSL VPN Adapter
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco Systems SSL VPN Adapter
PNP Device ID: ROOT\NET\0000
Service: CSVirtA
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows
Device ID: ROOT\NET\0001
Manufacturer: Cisco Systems
Name: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows
PNP Device ID: ROOT\NET\0001
Service: vpnva
.
==== System Restore Points ===================
.
RP789: 1/5/2011 1:51:25 PM - Software Distribution Service 3.0
RP790: 1/6/2011 2:25:46 PM - System Checkpoint
RP791: 1/6/2011 5:30:56 PM - Software Distribution Service 3.0
RP792: 1/7/2011 5:38:08 AM - Software Distribution Service 3.0
RP793: 1/10/2011 5:31:51 AM - Software Distribution Service 3.0
RP794: 1/11/2011 8:07:24 AM - Software Distribution Service 3.0
RP795: 1/12/2011 10:25:02 AM - Software Distribution Service 3.0
RP796: 1/12/2011 2:23:40 PM - Software Distribution Service 3.0
RP797: 1/14/2011 5:40:36 AM - Software Distribution Service 3.0
RP798: 1/17/2011 9:50:35 AM - Software Distribution Service 3.0
RP799: 1/18/2011 10:23:14 AM - System Checkpoint
RP800: 1/20/2011 9:21:32 AM - Software Distribution Service 3.0
RP801: 1/21/2011 10:16:54 AM - System Checkpoint
RP802: 1/24/2011 5:58:26 AM - Software Distribution Service 3.0
RP803: 1/25/2011 6:21:51 AM - Software Distribution Service 3.0
RP804: 1/26/2011 6:48:50 AM - System Checkpoint
RP805: 1/26/2011 4:44:49 PM - Software Distribution Service 3.0
RP806: 1/28/2011 5:48:37 AM - Software Distribution Service 3.0
RP807: 1/28/2011 5:55:05 AM - Software Distribution Service 3.0
RP808: 1/28/2011 5:58:04 AM - Software Distribution Service 3.0
RP809: 1/31/2011 5:56:42 AM - Software Distribution Service 3.0
RP810: 2/1/2011 6:19:56 AM - Software Distribution Service 3.0
RP811: 2/3/2011 6:06:06 AM - Software Distribution Service 3.0
RP812: 2/4/2011 6:10:52 AM - System Checkpoint
RP813: 2/5/2011 6:55:23 AM - Software Distribution Service 3.0
RP814: 2/7/2011 5:46:05 AM - Software Distribution Service 3.0
RP815: 2/8/2011 5:47:12 AM - Software Distribution Service 3.0
RP816: 2/9/2011 5:48:11 AM - Software Distribution Service 3.0
RP817: 2/10/2011 6:22:53 AM - Software Distribution Service 3.0
RP818: 2/10/2011 5:59:08 PM - Software Distribution Service 3.0
RP819: 2/11/2011 5:55:05 AM - Installed Java(TM) 6 Update 23
RP820: 2/14/2011 6:08:48 AM - Software Distribution Service 3.0
RP821: 2/15/2011 6:11:42 AM - System Checkpoint
RP822: 2/16/2011 6:02:51 AM - Software Distribution Service 3.0
RP823: 2/17/2011 6:35:55 AM - System Checkpoint
RP824: 2/18/2011 6:11:36 AM - Software Distribution Service 3.0
RP825: 2/21/2011 5:57:35 AM - Software Distribution Service 3.0
RP826: 2/22/2011 6:15:33 AM - System Checkpoint
RP827: 2/23/2011 6:16:12 AM - System Checkpoint
RP828: 2/24/2011 6:21:19 AM - System Checkpoint
RP829: 2/25/2011 6:55:54 AM - System Checkpoint
RP830: 2/28/2011 6:21:52 AM - System Checkpoint
RP831: 3/1/2011 6:43:59 AM - System Checkpoint
RP832: 3/2/2011 6:58:17 AM - System Checkpoint
RP833: 3/3/2011 7:14:48 AM - System Checkpoint
RP834: 3/7/2011 6:59:31 AM - System Checkpoint
RP835: 3/8/2011 7:00:52 AM - System Checkpoint
RP836: 3/8/2011 11:01:30 AM - Restore Operation
RP837: 3/8/2011 2:15:37 PM - Installed Macrium Reflect
RP838: 3/10/2011 6:06:32 AM - System Checkpoint
RP839: 3/11/2011 6:15:01 AM - System Checkpoint
RP840: 3/14/2011 6:41:00 AM - System Checkpoint
RP841: 3/15/2011 6:55:17 AM - System Checkpoint
RP842: 3/16/2011 7:41:52 AM - System Checkpoint
RP843: 3/17/2011 11:14:16 AM - System Checkpoint
RP844: 3/18/2011 12:55:51 PM - System Checkpoint
RP845: 3/21/2011 6:42:43 AM - System Checkpoint
RP846: 3/22/2011 7:09:07 AM - System Checkpoint
RP847: 3/23/2011 7:12:07 AM - System Checkpoint
RP848: 3/24/2011 8:05:41 AM - System Checkpoint
RP849: 3/25/2011 8:18:30 AM - System Checkpoint
RP850: 3/28/2011 6:22:56 AM - System Checkpoint
RP851: 3/29/2011 6:25:26 AM - System Checkpoint
RP852: 3/30/2011 6:37:04 AM - System Checkpoint
RP853: 3/30/2011 10:39:48 AM - Removed Chinese Simplified Fonts Support For Adobe Reader 8
RP854: 3/31/2011 11:05:13 AM - System Checkpoint
RP855: 4/1/2011 11:33:10 AM - System Checkpoint
RP856: 4/2/2011 1:44:05 PM - System Checkpoint
RP857: 4/3/2011 2:20:05 PM - System Checkpoint
RP858: 4/4/2011 11:23:59 AM - Restore Operation
.
==== Installed Programs ======================
.
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.3
Apple Mobile Device Support
Apple Software Update
AVS DVD Player version 2.4
AVS DVDMenu Editor 1.2.1.19
AVS Video Tools 5.6
Bonjour
Carbonite Online Backup Setup
Cisco AnyConnect VPN Client
Cisco SSL VPN Client
Cisco Systems VPN Client 4.8.02.0010
Critical Update for Windows Media Player 11 (KB959772)
Google Earth
Google Update Helper
Google Updater
GrainTrac for Windows
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel(R) PRO Network Connections Drivers
InterActual Player
iTunes
J2SE Runtime Environment 5.0 Update 12
Java Auto Updater
Java(TM) 6 Update 23
Java(TM) 6 Update 7
Lexmark Z600 Series
Macrium Reflect
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Default Manager
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional
Microsoft Search Enhancement Pack
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft UI Engine
Microsoft User-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows XP Video Decoder Checkup Utility
Move Media Player
MSN Toolbar
MSN Toolbar Platform
MSXML 6.0 Parser (KB933579)
Nero - Burning Rom
NVIDIA Drivers
PE Builder 3.1.10a
Print Server Utilities
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
RealUpgrade 1.1
ScaleTrac
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
SoundMAX
SUPERAntiSpyware
TSP650 Setup
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB978506)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
XML Paper Specification Shared Components Pack 1.0
.
==== Event Viewer Messages From Past Week ========
.
4/4/2011 12:26:33 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  IntelIde
4/4/2011 11:37:04 AM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.    New Signature Version:     Previous Signature Version: 1.101.352.0    Update Source: Microsoft Malware Protection Center    Update Stage: Install    Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=1.1.6702.0&avdelta=1.101.352.0&asdelta=1.101.352.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094    Signature Type: AntiVirus    Update Type: Full    User: NT AUTHORITY\NETWORK SERVICE    Current Engine Version:     Previous Engine Version: 1.1.6702.0    Error code: 0x80070008    Error description: Not enough storage is available to process this command.
4/4/2011 11:37:04 AM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.    New Signature Version:     Previous Signature Version: 1.101.352.0    Update Source: Microsoft Malware Protection Center    Update Stage: Install    Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=1.1.6702.0&avdelta=1.101.352.0&asdelta=1.101.352.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094    Signature Type: AntiVirus    Update Type: Full    User: NT AUTHORITY\NETWORK SERVICE    Current Engine Version:     Previous Engine Version: 1.1.6702.0    Error code: 0x80070008    Error description: Not enough storage is available to process this command.
4/4/2011 11:37:04 AM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.    New Signature Version:     Previous Signature Version: 1.101.352.0    Update Source: Microsoft Malware Protection Center    Update Stage: Install    Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=1.1.6702.0&avdelta=1.101.352.0&asdelta=1.101.352.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094    Signature Type: AntiSpyware    Update Type: Full    User: NT AUTHORITY\NETWORK SERVICE    Current Engine Version:     Previous Engine Version: 1.1.6702.0    Error code: 0x80070008    Error description: Not enough storage is available to process this command.
4/4/2011 11:37:04 AM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.    New Signature Version:     Previous Signature Version: 1.101.352.0    Update Source: Microsoft Malware Protection Center    Update Stage: Install    Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=1.1.6702.0&avdelta=1.101.352.0&asdelta=1.101.352.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094    Signature Type: AntiSpyware    Update Type: Full    User: NT AUTHORITY\NETWORK SERVICE    Current Engine Version:     Previous Engine Version: 1.1.6702.0    Error code: 0x80070008    Error description: Not enough storage is available to process this command.
4/4/2011 11:36:56 AM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.    New Signature Version:     Previous Signature Version: 1.101.352.0    Update Source: Microsoft Update Server    Update Stage: Search    Source Path: Default URL    Signature Type: AntiVirus    Update Type: Full    User: NT AUTHORITY\SYSTEM    Current Engine Version:     Previous Engine Version: 1.1.6702.0    Error code: 0x80070424    Error description: The specified service does not exist as an installed service.
4/4/2011 11:27:22 AM, error: Srv [2000]  - The server's call to a system service failed unexpectedly.
4/4/2011 11:23:01 AM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
4/4/2011 11:22:23 AM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD Fips intelppm IPSec MpFilter MRxSmb NetBIOS NetBT RasAcd Rdbss SASDIFSV SASKUTIL Tcpip
4/4/2011 11:22:23 AM, error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error:  A device attached to the system is not functioning.
4/4/2011 11:22:23 AM, error: Service Control Manager [7001]  - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:  A device attached to the system is not functioning.
4/4/2011 11:22:23 AM, error: Service Control Manager [7001]  - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
4/4/2011 11:22:23 AM, error: Service Control Manager [7001]  - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error:  A device attached to the system is not functioning.
4/4/2011 11:22:23 AM, error: Service Control Manager [7001]  - The Cisco Systems, Inc. STC Agent service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
4/4/2011 11:22:23 AM, error: Service Control Manager [7001]  - The Cisco AnyConnect VPN Agent service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
4/4/2011 11:22:23 AM, error: Service Control Manager [7001]  - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
4/4/2011 11:22:23 AM, error: Service Control Manager [7001]  - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
4/4/2011 11:22:11 AM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
4/3/2011 5:33:29 PM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.    New Signature Version:     Previous Signature Version: 1.101.352.0    Update Source: Microsoft Update Server    Update Stage: Search    Source Path: Default URL    Signature Type: AntiVirus    Update Type: Full    User: NT AUTHORITY\SYSTEM    Current Engine Version:     Previous Engine Version: 1.1.6702.0    Error code: 0x80070424    Error description: The specified service does not exist as an installed service.
4/3/2011 2:10:20 AM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.    New Signature Version:     Previous Signature Version: 1.101.352.0    Update Source: Microsoft Update Server    Update Stage: Search    Source Path: Default URL    Signature Type: AntiVirus    Update Type: Full    User: NT AUTHORITY\SYSTEM    Current Engine Version:     Previous Engine Version: 1.1.6702.0    Error code: 0x80070424    Error description: The specified service does not exist as an installed service.
4/2/2011 5:33:29 PM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.    New Signature Version:     Previous Signature Version: 1.101.352.0    Update Source: Microsoft Update Server    Update Stage: Search    Source Path: Default URL    Signature Type: AntiVirus    Update Type: Full    User: NT AUTHORITY\SYSTEM    Current Engine Version:     Previous Engine Version: 1.1.6702.0    Error code: 0x80070424    Error description: The specified service does not exist as an installed service.
4/1/2011 5:33:29 PM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.    New Signature Version:     Previous Signature Version: 1.101.352.0    Update Source: Microsoft Update Server    Update Stage: Search    Source Path: Default URL    Signature Type: AntiVirus    Update Type: Full    User: NT AUTHORITY\SYSTEM    Current Engine Version:     Previous Engine Version: 1.1.6702.0    Error code: 0x80070424    Error description: The specified service does not exist as an installed service.
3/31/2011 6:07:26 AM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.    New Signature Version:     Previous Signature Version: 1.101.352.0    Update Source: Microsoft Update Server    Update Stage: Search    Source Path: Default URL    Signature Type: AntiVirus    Update Type: Full    User: NT AUTHORITY\SYSTEM    Current Engine Version:     Previous Engine Version: 1.1.6702.0    Error code: 0x80070424    Error description: The specified service does not exist as an installed service.
3/30/2011 5:36:03 AM, error: Service Control Manager [7023]  - The Computer Browser service terminated with the following error:  The specified service does not exist as an installed service.
3/29/2011 7:10:12 AM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.    New Signature Version:     Previous Signature Version: 1.101.352.0    Update Source: Microsoft Update Server    Update Stage: Search    Source Path: Default URL    Signature Type: AntiVirus    Update Type: Full    User: NT AUTHORITY\SYSTEM    Current Engine Version:     Previous Engine Version: 1.1.6702.0    Error code: 0x80070424    Error description: The specified service does not exist as an installed service.
3/29/2011 7:09:01 AM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.    New Signature Version:     Previous Signature Version: 1.99.1684.0    Update Source: Microsoft Update Server    Update Stage: Search    Source Path: Default URL    Signature Type: AntiVirus    Update Type: Full    User: NT AUTHORITY\SYSTEM    Current Engine Version:     Previous Engine Version: 1.1.6603.0    Error code: 0x80070424    Error description: The specified service does not exist as an installed service.
.
==== End Of File ===========================
Logged

Offline Corrine

  • The Mystical Rose
  • Administrator
  • Hero Member
  • *****
  • Posts: 11530
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    • Security Garden
Re: I think I need help
« Reply #4 on: April 05, 2011, 05:16:03 PM »
Hi, sjt2900. 

Let's start by taking care of the outdated/vulnerable Java and Adobe software.

Please go to add/remove programs and uninstall the following:

J2SE Runtime Environment 5.0 Update 12
Java Auto Updater
Java(TM) 6 Update 23
Java(TM) 6 Update 7

Please download JavaRa and unzip it to your desktop.

  • Double-click on JavaRa.exe to start the program.  (Windows Vista users Right-click JavaRa.exe > Select Run as Administrator)
  • Click on Remove Older Versions to remove older versions of Java.
  • A logfile will pop up. Please save it to a convenient location.

Then download and install Java SE Runtime Environment (JRE) 6 Update 24.   
Download Link: Java SE Runtime Environment 6u24

Note:  UNCHECK any pre-checked toolbar and/or software options presented with the update.  They are not part of the software update and are completely optional.   

Update Adobe Flash Player

Direct download for IE:  http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe
Direct Download for non-IE (Opera, Firefox etc): http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe

After install, verify Flash Player version for each browser installed at About Flash Player page.

(Uninstaller of previous version:  http://kb2.adobe.com/cps/141/tn_14157.html )

Update Adobe Reader -- Install the latest version of Adobe Reader from http://www.adobe.com/products/reader/

Please follow these instructions carefully.

Download ComboFix from one of the following locations:

Link 1
Link 2

!!! IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your antivirus and anti-malware security applications. If not disabled, these programs will likely interfere with cleanup process. This can usually be accomplished by a right-click on the icon in the System Tray. 

Note:  If you are unsure how to disable your security software, see the instructions in this topic at Tech Support Forum:  .

Now, please run ComboFix:
  • Note:  If infections are found, ComboFix will automatically reboot the machine to complete the removal process.  Please ensure all opened windows are closed before proceeding.
  • Double-click ComboFix.exe on your desktop and follow the prompts.
  • As part of the process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it is strongly recommended to have this pre-installed on your machine before doing any malware removal. The Recovery Console will allow you to start up the computer in a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

    Please note: If the Microsoft Windows Recovery Console is already installed on the computer, ComboFix will continue the malware removal procedures.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console.
  • When prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

  • After the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

  • Click "Yes" to continue scanning for malware.
  • When finished, a log will be produced. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.
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Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline sjt2900

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  • Posts: 29
Re: I think I need help
« Reply #5 on: April 06, 2011, 04:15:53 PM »
I'm having trouble with Java. When I try to download the updated version I get "Internal Error 2753.regutils.dll". I tried Revo Uninstaller, but that didn't work either.
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Offline sjt2900

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  • Posts: 29
Re: I think I need help
« Reply #6 on: April 07, 2011, 11:02:27 PM »
I tried to run the OSI program again, but it says I don't have JavaSun installed and it needs it. When I look in my programs list it says Java 6 update 23 is there.
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Offline Corrine

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Re: I think I need help
« Reply #7 on: April 07, 2011, 11:45:35 PM »
Hi, sjt2900. 

Did you select the correct version of Java? 

From https://cds.sun.com/is-bin/INTERSHOP.enfinity/WFS/CDS-CDS_Developer-Site/en_US/-/USD/ViewProductDetail-Start?ProductRef=jre-6u24-oth-JPR@CDS-CDS_Developer select Windows as the platform and check the box for the license agreement.

Then select the Windows Offline Installation, filename is jre-6u24-windows-i586.exe (15.75 MB). 
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Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.
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