Author Topic: Somebody please help me  (Read 2281 times)

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Offline Ams

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Somebody please help me
« on: September 14, 2007, 11:28:43 AM »
On my default desktop it says something about how someone has tried accesing my computer from  remote location and it says "my ip adress" which is totaly diffrent from my real one. I have some shield at the bottom of my screen which goes red with an X adn blue with a ?. the task manager has been disable by the admin and im the admin for the computer and i never touched the task manager and dont know how to enable it. What are some things i can do to get rid of these? Every time i run Super AntiSppyware i clean it all out but then i do it again adn theres 60 new ones. Someopne please help me thansk. Here is a hijack this log;

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:56:14 PM, on 9/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AlienGUIse\wbload.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nusrmgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\Program Files\SecCenter\scprot4.exe
C:\WINDOWS\mgrs.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\DAEMON Tools\daemon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\Documents and Settings\M i c h a e l\My Documents\?ecurity\w?nspool.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\802.11 Wireless LAN\802.11g Wireless Cardbus & PCI Adapter HW.51 V1.00\WlanCU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: Protection Bar - {F06E2ABE-3A50-4079-BE25-FC100D9EAA25} - C:\Program Files\Image ActiveX Access\iesbpl.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HTV Agent] C:\Program Files\HTV\HTV.exe
O4 - HKLM\..\Run: [ohibanul] rundll32.exe "C:\Program Files\ohibanul\cxqrcnob.dll",Init
O4 - HKLM\..\Run: [lebcdwhg] regsvr32 /u "C:\Documents and Settings\All Users\Application Data\lebcdwhg.dll"
O4 - HKLM\..\Run: [SC2] C:\Program Files\SecCenter\scprot4.exe
O4 - HKLM\..\Run: [smgr] mgrs.exe
O4 - HKLM\..\Run: [avp] C:\WINDOWS\TEMP\win3E.tmp.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [Hota] "C:\PROGRA~1\SKS~1\msdtc.exe" -vt ndrv
O4 - HKCU\..\Run: [Kqgm] "C:\Documents and Settings\M i c h a e l\My Documents\?ecurity\w?nspool.exe"
O4 - HKUS\S-1-5-21-1220945662-1770027372-839522115-1004\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User '?')
O4 - HKUS\S-1-5-21-1220945662-1770027372-839522115-1004\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" (User '?')
O4 - HKUS\S-1-5-21-1220945662-1770027372-839522115-1004\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 (User '?')
O4 - HKUS\S-1-5-21-1220945662-1770027372-839522115-1004\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-1220945662-1770027372-839522115-1004\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent (User '?')
O4 - HKUS\S-1-5-21-1220945662-1770027372-839522115-1004\..\Run: [Hota] "C:\PROGRA~1\SKS~1\msdtc.exe" -vt ndrv (User '?')
O4 - HKUS\S-1-5-21-1220945662-1770027372-839522115-1004\..\Run: [Kqgm] "C:\Documents and Settings\M i c h a e l\My Documents\?ecurity\w?nspool.exe" (User '?')
O4 - S-1-5-21-1220945662-1770027372-839522115-1004 Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User '?')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Wireless Configuration Utility HW.51.lnk = C:\Program Files\802.11 Wireless LAN\802.11g Wireless Cardbus & PCI Adapter HW.51 V1.00\WlanCU.exe
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O22 - SharedTaskScheduler: beers - {b8ea5f37-7327-4923-9808-8fd3b6f0d529} - C:\WINDOWS\system32\ddllup.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: OneCare Firewall (msfwsvc) - Unknown owner - C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Unknown owner - C:\WINDOWS\system32\ZoneLabs\vsmon.exe (file missing)

--
End of file - 8829 bytes


Online Corrine

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Re: Somebody please help me
« Reply #1 on: September 14, 2007, 12:46:28 PM »
Please do the following:
  • Download a diagnostic tool (MGADiag.exe) from >here< and save this to your Desktop.
  • Double-click on MGADiag.exe.
  • When the program has finished, click on the Validation tab and then click on Copy to Clipboard
  • Please post the results in your next reply.
,  

Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline Ams

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Re: Somebody please help me
« Reply #2 on: September 14, 2007, 07:09:55 PM »
Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Validation Control not Installed
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-CXXM4-FG6VR-29F63
Windows Product Key Hash: kar/krw22jbtJtyYy1bWfnzd0vI=
Windows Product ID: 55274-009-6812416-22185
Windows Product ID Type: 5
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {FC455F77-0B91-424B-9953-0A005F015FAD}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: FCEE394C-438-80041002_025D1FF3-262-80041002_025D1FF3-170-80041002_025D1FF3-171-1_025D1FF3-179-2
Resolution Status: Validation Control not Installed

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2993-80070002_FCEE394C-438-80041002_025D1FF3-262-80041002_025D1FF3-170-80041002_025D1FF3-171-1_025D1FF3-179-2_E2AD56EA-324-8009_E2AD56EA-325-2ee7_16E0B333-80-80004005_B4D0AA8B-911-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FC455F77-0B91-424B-9953-0A005F015FAD}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-29F63</PKey><PID>55274-009-6812416-22185</PID><PIDType>5</PIDType><SID>S-1-5-21-1220945662-1770027372-839522115</SID><SYSTEM/><BIOS/><HWID>54643CAF01848E68</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>     <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>16C8E61AFE0D502</Val><Hash>YWH9QMKNr7jb3aV+Xqh6MYCVuiM=</Hash><Pid>73931-641-0980443-57200</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 


Online Corrine

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Re: Somebody please help me
« Reply #3 on: September 15, 2007, 02:19:17 AM »
Hi, Ams.  Because the Validation Control is not installed, we need you to go to the Diagnostic Site: http://www.microsoft.com/genuine/diag/ and follow the instructions there.  Then re-run the original MGADiag.exe. 

Thanks.
,  

Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline Ams

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Re: Somebody please help me
« Reply #4 on: September 15, 2007, 02:00:51 PM »
im having trouble with the last step on that page i cant download what it wants.

Online Corrine

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Re: Somebody please help me
« Reply #5 on: September 15, 2007, 04:20:53 PM »
Try the MGADiag.exe with Internet Explorer instead of Firefox.
,  

Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline Ams

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Re: Somebody please help me
« Reply #6 on: September 16, 2007, 11:14:47 PM »
Now i cant copy it after it finishes i cant copy. i click it and nothing happens.

Offline Ams

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Re: Somebody please help me
« Reply #7 on: September 17, 2007, 12:26:56 AM »
nvm i believe i am clean thank you for your help

Online Corrine

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Re: Somebody please help me
« Reply #8 on: September 17, 2007, 01:56:01 AM »
Hi, Ams. 

When you first came here to LzD for help, you said you have a licensed copy of OneCare Live that your Mom got you.  If that is truly the case, then I strongly suggest you pull out the license information and call 1-866-PCSAFETY (1-866-727-2338).  This phone number is for virus and other security-related support. It is available 24 hours a day for the U.S. and Canada.

If you have valid, licensed software, then you need to go to the Windows Genuine Forum, register and post the log.   http://forums.microsoft.com/Genuine/default.aspx?ForumGroupID=125&SiteID=25 If necessary, copy the original log or provide a link to this thread.

In the event you are a victim of piracy, help is available from this site:  http://www.microsoft.com/piracy/

Until you are able to prove you have a legitimate copy of the operating system, you will not receive further help from me.

,  

Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.