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Author Topic: Virus that blocks any effort to fix it  (Read 7330 times)

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Offline Corrine

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Re: Virus that blocks any effort to fix it
« Reply #45 on: September 04, 2008, 12:47:07 AM »
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I did uncheck that box for the spyblocker
Bravo!  I'm very proud of you!!!

One more thing, Andrea.  (Sorry)

Although I had you run the registry fix (back here:  http://www.landzdown.com/index.php?topic=27272.msg86522#msg86522 ) because I was aware of the problem I need to make sure you update MBAM to the latest release.  (See Marcin's post here:  http://www.malwarebytes.org/forums/index.php?showtopic=6105 You don't need to do anything other than update MBAM.)

The PandaScan is from an online scan.  You did include an add/remove program list with your RSIT log at http://www.landzdown.com/index.php?topic=27272.msg86586#msg86586 .  I looked it over, which was why I asked about that other software.   If you have other questions, ask away, we'll do our best to help.
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Offline R-C

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Re: Virus that blocks any effort to fix it
« Reply #46 on: September 04, 2008, 05:31:42 AM »
Andrea you could set up your kids limited user accounts in fact each could have their own if you wanted it that way, but none should have administrator accounts that will keep anything from "accidentally" getting installed by the kiddos.

Backing up is very important. There are very good imaging programs now that let you create an image of your entire system which is an excellent idea. Doing multiple methods of back up is the best way to go, back up to cd or dvd, flash drive or usb hard drive, and create an image.  I also use some online storage sites to store some of my important files.

I use zonealarm pro but one of the older versions, I hate it that they have started adding that pre-checked toobar, they should be ashamed.
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Offline andylyne215

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Re: Virus that blocks any effort to fix it
« Reply #47 on: September 04, 2008, 11:43:48 AM »
Corinne...I updated MBAM and deleted Panda scan and a few other things. 

R-C...I just changed my kid's(and my husband's  :lol: ) accounts to limited.  I'm amazed at the stuff you guys see on these scans.  I will be backing up my files from now on...although I'm sure imaging programs are WAY over my head. 

A couple of other things...although I deleted programs like comodo, avg7.5, and others...there were still folders with files in them in my program files folder.  Is that normal...I thought by uninstalling the program it removed the whole thing. 

The other thing that amazes me is that my C drive, which is 44 GB was only 46 percent free before all this...now it's 60 percent free.  I guess we got rid of a lot of crap.

You guys rock !!!   :hug:
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Offline Corrine

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Re: Virus that blocks any effort to fix it
« Reply #48 on: September 04, 2008, 07:41:04 PM »
Hi, Andrea. 

Unfortunately, for some software using add/remove programs provides a clean removal.  For others, it does not.  After using add/remove programs to uninstall a program, you can delete the left-behind folder.  It is also a good time to also check the folder where you store files you download and clean that out also. 
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Offline andylyne215

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Re: Virus that blocks any effort to fix it
« Reply #49 on: September 05, 2008, 10:13:23 PM »
Everything seems great.  My one concern is that there is so much running that it may be slowing the computer down a bit.  I've noticed that when I open a new page my cpu can spike anywhere from 40 to 100 percent and then go way back down.I have 2 gigs of Ram, so this troubles me a bit. 

I have Winpatrol, ZoneAlarm, and Avast.  Should ZoneAlarm be running in the background...when I check which apps are running ZA is there even though Avast and Winpatrol don't show.

It's all small potatoes now anyway.  Corinne...you've helped me a so much.  R-C, thanks for directing me here, and to all others who chimed in, thank you very much.  You provide such a valuable service with very little recognition.  I would like to raise a glass in your honour.  Cheers !! :Hammys pint:
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Offline Corrine

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Re: Virus that blocks any effort to fix it
« Reply #50 on: September 05, 2008, 11:49:52 PM »
Hi, Andrea.  I'm glad we were able to help.  We're glad R-C finally broke down during our birthday celebration and registered at LzD.

Quote
Should ZoneAlarm be running in the background
Zone Alarm is your firewall so, yes, you want it running.  ZA may be a bit "top heavy" these days -- I haven't used it in years so will let someone else respond as to whether there are any performance issues.  As far as I know, it should be showing in processes.

It is in Processes where you will find WinPatrol and Avast -- as well as many other processes running.  You can see CPU spikes associated with a particular process there.
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Offline R-C

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Re: Virus that blocks any effort to fix it
« Reply #51 on: September 06, 2008, 07:11:08 AM »
And I am very happy to be home here at LzD too! :goodie: :Hammys pint: :rose:

I can not comment on any of the new versions of ZA since I use one of the older versions of ZA pro that is much less heavy.  Works like a charm for me so I keep it.

You might have some things that are starting up when windows starts up that really don't need to be. You might want to check that, but mine does the spike up then back down that seems normal for most pcs when something starts.

I don't remember in all your logs if you had spywareblaster? That is one that is good to have that will not use up any of your resources, but you do have to remember to open it and update it about once a week, then enable all protection no scans to run.

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Offline andylyne215

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Re: Virus that blocks any effort to fix it
« Reply #52 on: September 06, 2008, 06:12:32 PM »
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I don't remember in all your logs if you had spywareblaster? That is one that is good to have that will not use up any of your resources, but you do have to remember to open it and update it about once a week, then enable all protection no scans to run.



I just downloaded adaware 2008...is spywareblaster better.  The editor remarks said it was best for IE and I'm using Firefox(love that chellspeck).

I'm afraid I know the answer, but how do you fell about watching t v  o n l i n e ?  Also is youtube considered safe ?

I hope you don't mind the questions now that my system is fixed...but I really don't want a repeat of this.  I don't want you guys to  :smash:.   :laughing:
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Offline Paddy

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Re: Virus that blocks any effort to fix it
« Reply #53 on: September 06, 2008, 06:30:45 PM »
Hi,  Andrea. I see you have Malwarebytes' Anti-Malware
I for one would rather have it than  adaware 2008..

With MBAM, a weekly scan would certainly be a good idea.  Be sure to update the program first. 
After a while, you may find that you do not need a Full System Scan and can perform a quick scan.

numbnuts..
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Offline Corrine

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Re: Virus that blocks any effort to fix it
« Reply #54 on: September 06, 2008, 06:36:58 PM »
Sorry, Andrea, I stopped using Ad-Aware a number of years ago.  Let's put it this way -- which anti-malware software worked in conjunction with ComboFix to remove that nasty rootkit?  Of course it is your computer but I would personally stick with MBAM. 

As to SpywareBlaster, it is an excellent software, provided free for personal use by Javacool Software.  From http://www.javacoolsoftware.com/spywareblaster.html  
Quote
The most important step you can take is to secure your system. And SpywareBlaster is the most powerful protection program available.

# Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.
# Block spyware/tracking cookies in Internet Explorer and Mozilla Firefox.
# Restrict the actions of potentially unwanted sites in Internet Explorer.


SpywareBlaster can help keep your system spyware-free and secure, without interfering with the "good side" of the web.

And unlike other programs, SpywareBlaster does not have to remain running in the background.

See instructions on how to Stay Current -- Subscribe to the Update Topics for your system software!.
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Offline andylyne215

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Re: Virus that blocks any effort to fix it
« Reply #55 on: September 06, 2008, 06:45:55 PM »
...uninstalling adaware...I didn't realize MBAM did the same thing.  I'll download spywareblaster and run MBAM weekly or more often. 

I'm starting to feel like a nuisance with all my dumb questions and doing things that aren't even suggested to me.  And yeah I know the answer to the online t v question...I was just hoping to hear otherwise. 

If you have any questions about glass mosaics or polymer clay I'm your gal...computers, not so much.   :(
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Offline Corrine

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Re: Virus that blocks any effort to fix it
« Reply #56 on: September 06, 2008, 06:58:25 PM »
I don't watch television online so can't help there nor have I heard of problems with it. 
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Offline andylyne215

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Re: Virus that blocks any effort to fix it
« Reply #57 on: September 06, 2008, 07:09:56 PM »
Thanks again for all your help.   :flowers:

Andrea
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Offline Niecarrah

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Re: Virus that blocks any effort to fix it
« Reply #58 on: September 07, 2008, 05:27:57 PM »
andylyne215, one MUST ask questions in order to learn.  There are no "dumb" questions here at LZD.  They would sooner you ask than download some "Dumb" software and then learn the hard way.  This is a group of very smart people, and they will give you a educated/experienced answer.  It is a very smart place to hang out.  You will learn just reading topics and about others problems, what is good and bad in the software world.   Stick around and you will see, exactly what I speak of.   BTW
     
      AND 

        Niecarrah
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Offline R-C

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Re: Virus that blocks any effort to fix it
« Reply #59 on: September 07, 2008, 06:52:40 PM »
Niecarrah is so correct! never have I seen a dumb question, it is all relative and everyone of us was at one time "dumb" to some things... better yet we simply lacked the specific knowledge to address the issue at hand... sounds so much better than dumb don't you think and it is exactly why those questions arise.

You asked about spywareblaster and firefox it does indeed immunize for firefox also it will detect your browsers and show them in the area where it lists that they are protected, I have IE but only use firefox on my windows boxes and spywareblaster takes care of both. Just remember you have to update it weekly so it stays current.

Ask any questions you have, of all the very intelligent folks here I bet someone will have an answer or know someone who does LOL

Another little tool you might want to check out Andrea to keep your pc up to date is this one by Secunia
http://secunia.com/vulnerability_scanning/online/  that is the online scanner, there is also a link there for the personal version you can put on your pc.
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