Hi Corrine,
I wish you had waited to delete Windows.old. The files that were used in the original install were stored in the Windows.old folder, although the type of files in this folder depends on your computer.
I am sorry I took it upon myself to delete that folder. I assumed that the folder contained the files from the corrupt reinstall that I had performed 3x's with the recovery disks that did not work.
@ MikeW:
Mike, you can butt in anytime you like. Your advice/opinion is very welcome. I did ask a fella who owns and operates a Tech Shop on my route today about that and he said it is because the MBR was not wiped when I installed from the disk. (or something like that)
Anyway, this is where I stand:
Called ASUS to see about the software for the Webcam. They told me there is a way to access the hidden recovery partition by pressing F9 on reboot. I told them that I did try to use the recovery disks created from that hidden partition and they were corrupt. He said there is no way that partition could be corrupt and the registry would be fixed and back to as was from factory, so I tried what he said. Once the process was complete and I found myself right back where I started from before I installed the OS from the disk I created with Goldens instructions (which worked perfectly fine except for the 3 issues I posted above) I called ASUS back to tell them they were wrong and the partition is corrupt. They want me to send the laptop to them though they could not give a price on how much it would cost to fix it till a representative looked at the laptop. The nice man wasn't too happy with me when I said it should be free since I was told there was no way that hidden partition was corrupt and it should have reverted back to as was from the factory yet it wasn't which means the partition was corrupt when it left the factory.
Honestly, I'm not sure what to do now. Send it back and take a chance on having to pay big bucks or just reinstall again with the disk I made from Goldens instructions.
From what my son told me, in order for the Webcam to work you have to have Skype installed or go to a site with video chat. Honestly, I've never tinkered with a Webcam so I don't know. Maybe it did work but since Skype was removed from the reinstall........
Your honest opinions are most welcome.
Thank you all!
PS: Oh Corrine. You're not going to believe this. Bryan's XP Home Edition is infected with Windows XP Security 2012. I told him he was not bringing it to me that he had to register here as a member and do it himself.
