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Author Topic: Ad-Aware hangs, already tried everything in the FAQ  (Read 1606 times)

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Offline sremick

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Ad-Aware hangs, already tried everything in the FAQ
« on: April 23, 2006, 05:37:34 AM »
Well, I'm one of those people suffering from a hanging Ad-Aware. I've gone though everything in the FAQ posted in the sticky, and it still persists. In fact, it'll still hang even in Safe Mode. System is XP Home SP2 with all critical updates applied. Spybot, TrojanHunter, HJT all come up clean (system WAS very infected before but appears to be clean now after a lot of work on my part).

The whole computer isn't locked, and I can easily close Ad-Aware, shut down, etc.

Ad-Aware locks up after it searches the Typelibs. The path it is on every time it locks is:

Software\Microsoft\Windows\CurrentVersion\SharedDLLs

The last few lines of debuglog.txt:

Code: [Select]
4-17-2006 9:16:45 PM:&ih1:C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe..
4-17-2006 9:16:45 PM:&ih1:/C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe..
4-17-2006 9:16:45 PM:&ih1:C:\Program Files\InterVideo\Common\Bin\IVIPromotion.exe..
4-17-2006 9:16:45 PM:&ih1:/C:\Program Files\InterVideo\Common\Bin\IVIPromotion.exe..
4-17-2006 9:16:45 PM:&ih1:c:\WINDOWS\System32\VXBLOCK.dll..
4-17-2006 9:16:45 PM:&ih1:/c:\WINDOWS\System32\VXBLOCK.dll..
4-17-2006 9:16:45 PM:&ih2:c:\WINDOWS\System32\VXBLOCK.dll..
4-17-2006 9:16:45 PM:&ih2:/c:\WINDOWS\System32\VXBLOCK.dll..
4-17-2006 9:16:45 PM:&ih1:c:\WINDOWS\System32\px.dll..
4-17-2006 9:16:45 PM:&ih1:/c:\WINDOWS\System32\px.dll..
4-17-2006 9:16:45 PM:&ih1:c:\WINDOWS\System32\pxmas.dll..
4-17-2006 9:16:45 PM:&ih1:/c:\WINDOWS\System32\pxmas.dll..
4-17-2006 9:16:45 PM:&ih1:c:\WINDOWS\System32\pxwave.dll..

There's also a aawdebuglog.txt file:

Code: [Select]
Exception generated on : 4-17-2006 9:16:48 PM
Ad-Aware SE Personal, Build1.06r1
ErrorCode : 23
Message : Data error (cyclic redundancy check)(Stream-Lesefehler)
Section : -dra
=================================================
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Offline Corrine

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Re: Ad-Aware hangs, already tried everything in the FAQ
« Reply #1 on: April 23, 2006, 01:09:25 PM »
Hi, sremick. 

It appears that there was a problem with VxBlock.dll from Version 1.6 of IsoBuster in which it was indicated:
Quote
These delays were caused by time-outs in the DLA system files.  DLA engineers informed us that they in term were facing Windows bugs that caused the time-outs.
From here.

I suggest you start with making sure that you have the latest version of InterVideo. 
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Offline sremick

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Re: Ad-Aware hangs, already tried everything in the FAQ
« Reply #2 on: April 23, 2006, 02:59:44 PM »
Not sure where IsoBuster came from... it's not listed in Add/Remove Programs and does not appear to be installed on this person's computer.

They have WinDVD 4 SE (came on the computer from HP) but I checked InterVideo's site and there appears to be no free upgrade patch to that. All "upgrades" are charged for: either the full WinDVD 4, or an upgrade to WinDVD 7.

Seems we've reached a bit of a dead-end...?
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