Author Topic: Can't uninstall Ad-Aware SE (free, old version)  (Read 10473 times)

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Offline Ripley

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Can't uninstall Ad-Aware SE (free, old version)
« on: December 29, 2007, 10:35:24 PM »

Offline Corrine

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Re: Can't uninstall Ad-Aware SE (free, old version)
« Reply #1 on: December 29, 2007, 11:33:50 PM »
    Scary, but I still have the old notes:

    You can uninstall Ad-Aware through your Add\Remove Programs in your Control Panel, then delete the Lavasoft folder in your Program Files. There is also a file called UNWISE in the Ad-Aware folder that you can double click to bring up the uninstaller.

    If you do not have Ad-Aware listed in your Add\Remove Programs, or you get a message that it could not find the Install Log, look in your Lavasoft Ad-Aware folder for a file called UNWISE and run it, that will bring up the uninstall wizard.

    If you still get the message, you will need to do a manual uninstall. Not a difficult procedure, but will require one or two regedits. (How to back up the registry in Windows XP: )

Do the following:
  • Click on my computer and navigate to your Lavasoft folder and delete it.
  • Delete your Lavasoft Ad-aware link in your start menu (if one is there)
  • Delete any desktop shortcut icon(s) for Ad-Aware.
  • Delete the Lavasoft folder in C:\Documents and Settings\USER NAME\Application Data\Lavasoft\
Note: the following registry edits are not mandatory. The entries will be redundant and not be an issue if left in there. If you feel comfortable removing them, then do so.
  • Open regedit and delete the following key:

You may also have this key:
  • Empty your Recycle Bin
  • Reboot
If that doesn't work, see[/list]

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Offline Ripley

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Re: Can't uninstall Ad-Aware SE (free, old version)
« Reply #2 on: December 30, 2007, 01:26:40 AM »
Corrine, thnx for these instructions.

The regedits, over the phone, wouldn't be wise to attempt.

I have contacted another person near this family member & would be more comfortable hearing their feedback before going further.
The 2 Ad-Aware folders in Program files threw me, 'specially when running the UNWISE in each didn't uninstall, or seem to effect any change.  Prior to this, Ad-Aware was updating & scanning fine, according to reports.

I'll keep ya posted on how we get on.