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Author Topic: I can´t get rid of Kaspersky!  (Read 9516 times)

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Offline VirusHater

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I can´t get rid of Kaspersky!
« on: January 15, 2008, 07:20:37 PM »
I have the Kaspersky 5.0 383 and this morning ir was inactive for some reason. I have tried to deleat and uninstall but it says that I can´t that it is running somewhere. (in the background) I tried to deleate the processor space but I can´t cuz it says that it´s running.
To go back in time didn´t help.

What to do?

I have the trial version of AVG running but will that protect me? (it doesn´t have a resident shield but it has self protection)

Sorry about the bad english but, computer terms are hard.
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I took the picture that looks like me the most!:) I really do hate virus! I´m thinking of chucking out my (kinda) new computer from the window! (two stories high) :)

Offline VirusHater

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Re: I can´t get rid of Kaspersky!
« Reply #1 on: January 15, 2008, 07:39:35 PM »
It says that I can´t deleate the QMng.i0000 in the Kaspersky quarantine section. That a programm is using it.

Does this mean that it is some type of virus/trojan that has taken over the system?
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I took the picture that looks like me the most!:) I really do hate virus! I´m thinking of chucking out my (kinda) new computer from the window! (two stories high) :)

Offline GR@PH;<'S

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Re: I can´t get rid of Kaspersky!
« Reply #2 on: January 15, 2008, 09:42:59 PM »
VirusHater,
Disconnect from the internet and then close down your AVG as it may be monitoring the folder ( Kaspersky quarantine) open your task mamnager and click on the "Processes" tab scrol down till you and end the Kaspersky item then remove the you should be albe to remove Kaspersky and all folders/files.

GR@PH;<'S   :Hammys pint:
 
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press Enter then have a Brandy then if the problem is still there have another Brandy
Q: does it work
A: It does seem to for a few hours at least.

Offline Paddy

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Re: I can´t get rid of Kaspersky!
« Reply #3 on: January 16, 2008, 01:07:06 AM »
VirusHater, you might want to check this page out here ..

http://usa.kaspersky.com/support/home-support.php?selected_faq_id=193238580&selected_product_id=189966777&selected_topic_id=193240728

And see if this helps ..

Also clear out your tempery internet files then reboot and reinstall one of your choice AVG / Kaspersky

numbnuts..
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Offline VirusHater

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Re: I can´t get rid of Kaspersky!
« Reply #4 on: January 16, 2008, 09:00:39 AM »
Gr@ph: I´ll try that when I get home. So you don´t think it could be virus related then? Thanx for your reply!

 :mitch:

Numbnuts: That won´t help when I can´t even open KAV. Thanx anyways:)
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I took the picture that looks like me the most!:) I really do hate virus! I´m thinking of chucking out my (kinda) new computer from the window! (two stories high) :)

Offline Niecarrah

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Re: I can´t get rid of Kaspersky!
« Reply #5 on: January 16, 2008, 08:33:42 PM »
I'd stake my life it is not a virus.  More than likely Kaspersky just became corrupted, it happens.
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Offline GR@PH;<'S

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Re: I can´t get rid of Kaspersky!
« Reply #6 on: January 19, 2008, 11:05:08 AM »
VirusHater,
Quote
´ll try that when I get home. So you don´t think it could be virus related then
No i personally think you got an FP (False Positive)
Is all ok now ?


GR@PH;<'S   :Hammys pint:
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press Enter then have a Brandy then if the problem is still there have another Brandy
Q: does it work
A: It does seem to for a few hours at least.

Offline VirusHater

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Re: I can´t get rid of Kaspersky!
« Reply #7 on: January 19, 2008, 01:59:38 PM »
Thanx guys! Now that prob is solved by shuting down AVG and unistalling KAV. I have now the free edition of AVG. BUT it looks like you can´t deleate the scan schedules that take place every day. It´s annoying!

And here is a different problem. Suddenly my email adress doesn´t work. For a couple of days now. I clicked on a link where it said update to the live vesion of hotmail and now it just keeps on loadning and nothing happens. I´ve have had it loading for a long time so. I don´t wanna change my adress cuz I have had it 4-ever.

Anyone here got an idea?
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I took the picture that looks like me the most!:) I really do hate virus! I´m thinking of chucking out my (kinda) new computer from the window! (two stories high) :)

Offline GR@PH;<'S

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Re: I can´t get rid of Kaspersky!
« Reply #8 on: January 19, 2008, 07:36:46 PM »
VirusHater,
Quote
I have now the free edition of AVG. BUT it looks like you can´t deleate the scan schedules that take place every day. It´s annoying!
If you go in to options (Preferences) there you will see that there is a TICK in a box that allows it to schedule a scan every day.
you can un-tick it to stop it from scanning every day.
BUT NOTE you are then in control of when to scan.

---
As far as your hotmail addie not working. Can you sign in to your MSN acount if so log out and clear out your cache folder ie: temporary internet folder There are some free programs that you can use that will do that for you if needed like ;)
CCleaner then retry.

GR@PH;<'S   :Hammys pint:
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press Enter then have a Brandy then if the problem is still there have another Brandy
Q: does it work
A: It does seem to for a few hours at least.

Offline VirusHater

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Re: I can´t get rid of Kaspersky!
« Reply #9 on: January 23, 2008, 08:09:15 AM »
The tick box in the AVG you are refering to I can´t find anywhere!????

And about hotmail:

CCleaner just redirects me to a registry cleaner. Is that the same thing? I tried to mail hotmail helpservice but that didn´t help. They just thought that I wanted to register or something. I have cleaned out what I can find in tempfiles. But how can that help when I am at two different computers. (at home and work)

How do I get to the classic mode?????

Anyone?????
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I took the picture that looks like me the most!:) I really do hate virus! I´m thinking of chucking out my (kinda) new computer from the window! (two stories high) :)

Offline GR@PH;<'S

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Re: I can´t get rid of Kaspersky!
« Reply #10 on: January 23, 2008, 03:41:14 PM »
VirusHater,
Watch this video then you will be scanning as and when you want to scan
Disabling a Scheduled daly scan (You Tube)
--
Quote
How do I get to the classic mode?????
To so back to original MSN Hotmail (The one with free 2GB space )

If you want to revert back to MSN Hotmail, and don’t care whether you have the free 2GB mail space,
click on Options Tab (Top right corner)
You should see
"You’re using the full version of Windows Live Hotmail.
Click here to try the classic version, which is good for slow connections.
You can also Switch to MSN Hotmail"

 click on “Switch to MSN Hotmail” to go back then confirm by clicking on Switch back button.
once you have done you will now see your original MSN Hotmail.
Of cause if you want you ca revert to the full version of Windows Live Hotmail.

GR@PH;<'S   :Hammys pint:
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press Enter then have a Brandy then if the problem is still there have another Brandy
Q: does it work
A: It does seem to for a few hours at least.

Offline VirusHater

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Re: I can´t get rid of Kaspersky!
« Reply #11 on: January 24, 2008, 11:59:42 AM »
Nice car :thumbsup: I´ll try that when I get home.

I did what you said but clicking the "try the classic version" just put me back to either the downloading icon or my inbox. Differs from time to time. I don´t seem to have the option "switch to msn".

I´m clueless ........................ AS U CAN TELL! :confused:

This is what I see:

Options
You're using the full version of Windows Live Hotmail.
Not fast enough? Try the classic version.
Manage your account
View and edit your personal information
Send and receive mail from other e-mail accounts
Forward mail to another e-mail account
Send automated vacation replies
Junk e-mail
Filters and reporting
Safe and blocked senders
Customize your mail
Choose a theme
Select language
Reading pane settings
Personal e-mail signature
Save sent messages
Automatically sort e-mail into folders
Reply-to address
Mobile alerts for new messages
Today page settings
Customize your contacts
Clean up duplicate contacts
Sort your contact list
Import contacts
Export contacts
 :help:
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I took the picture that looks like me the most!:) I really do hate virus! I´m thinking of chucking out my (kinda) new computer from the window! (two stories high) :)

Offline VirusHater

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Re: I can´t get rid of Kaspersky!
« Reply #12 on: January 24, 2008, 01:42:53 PM »
I seem to have "fixed" it now. Stumbling over a option where it asked if I wanted to jump directly to my inbox once I am inlogged. It looks like it works. Here at work. hopefully at home as well. I could never find that option again if I tried. 8)

Thanx for all your effort! Even an instruction video on YouTube. But when it comes to computers I am pretty much  :thud:

 :hammy:
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I took the picture that looks like me the most!:) I really do hate virus! I´m thinking of chucking out my (kinda) new computer from the window! (two stories high) :)

Offline Ripley

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Re: I can´t get rid of Kaspersky!
« Reply #13 on: January 24, 2008, 05:10:56 PM »
VirusHater   :)

It appears you can now login with your preferred address/password, and have made the transfer from MSN Hotmail to MSN Live Hotmail.  The "upgrade" from MSN Hotmail to MSN Live Hotmail was offered gradually for all accounts, depending on your location/ISP, as I understand it.

From the Help Files: (Access Help files> click on the question mark to the right of Options)
Systemkrav
Den klassiska versionen av Windows Live Hotmail, som liknar MSN Hotmail, kräver Windows Internet Explorer 5.0 eller senare, eller Firefox 1.5 eller senare.
Du kan använda den fullständiga versionen av Windows Live Hotmail om din dator uppfyller följande systemkrav:
En bildskärm med en minsta upplösning på 1 024 x 768 bildpunkter
Microsoft Internet Explorer 6 eller senare, eller Firefox 1.5 eller senare.
Obs!
Om du använder en annan webbläsare eller om inte bildskärmen har tillräckligt hög upplösning, visas den klassiska version av Windows Live Hotmail som påminner om MSN Hotmail.

Välj Windows Live Hotmail-version
Du kan välja om du vill använda den fullständiga eller den klassiska versionen av Windows Live Hotmail. I den fullständiga versionen kan du använda höger musknapp, dra och släppa objekt och använda ett läsfönster för att snabbgranska dina meddelanden. Den klassiska versionen har kryssrutor och saknar läsfönster. Det kan vara lättare att använda den klassiska versionen om du har en skärmläsare.

Så här växlar du från den fullständiga versionen till den klassiska versionen av Windows Live Hotmail:
Klicka på Alternativ i det övre högra hörnet på startsidan för Windows Live Hotmail och klicka sedan på Fler alternativ.
Klicka på Prova den klassiska versionen.

Quote from: VirusHater
Suddenly my email adress doesn´t work.
Let us know whether you able to send and receive email from your home computer.

TIP: After you are logged in, if you select your native language, it will translate your main page/inbox, as well as the "Options" and "Help" screens.  Maybe that would help as you are getting familiar with the new screens? 
To Select a Language:

If in "Full version"
Click Options (upper right corner) > Click More Options (at the bottom)
Click Select Language
Tick the box Svenska
Click Save at the bottom.

Reverse the process to change back to English.

I experienced the same confusion with the change over  :lol: .  Also remember there is a "Help Central" at the bottom right of the MSN Live pages too.  More info if needed.
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Offline Ripley

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Re: I can´t get rid of Kaspersky!
« Reply #14 on: January 24, 2008, 05:18:50 PM »
I haven't used the free version of AVG AV, but have read about it.  The options for scanning...what AVG calls "Test" are:
1. Schedule a scan daily, and you can tell it when during that 24 hour time to do a test/scan.

Most people schedule that scan to take place when they are not actively using the computer.  If for some reason you are using the computer while the scan starts & it slows things down, you can pause, to resume later or stop the scan.
If I were a first time user of this AV, that's what I would choose until I became more familiar with it, and it's protection capabilities.

OR

2. Remove the option of a daily scan/test, and remember to start a scan manually.  Watching the video will show you how to get to that setting. See screenshot for close up view. AVG calls it: "Periodically start scheduled antivirus test".

Quote from: VirusHater
I have the trial version of AVG running but will that protect me? (it doesn´t have a resident shield but it has self protection)

Is the Resident Shield active/"on" now that you have uninstalled Kaspersky?

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