Hi, kenb. It sounds as though you are using the old download link for Ad-Aware 6 Plus instead of the download link for AAW Plus SE. You should be able to get help here:
http://esd.element5.com/regendl.html?languageid=1&publisherid=14524 . If you do not have the information requested at that link, to obtain your purchase reference number:
If you registered via Element 5 or ShareIt!For questions about your order, payment, or the delivery of your product, please click on the following link to find answers to the most frequently asked questions, your order data, and the contact form of our customer service:
http://esales.element5.com/ccc/Or phone them at:
+1 800-903-4152 for US customers 9.00 am- 5 pm EST
+49 221 310 88 30 International Orders 9 am- 7 pm
You can also change your e-mail address by accessing the "My Account" area at
https://secure.element5.com/esales/ccc/my_account.html Click on "My Account"
If you registered via RegNetYou can find RegNet's contact form here:
http://www.reg.net/email.aspOr phone them at:
U.S. Orders 1 800 WWW 2 REG (1 800 999-2734)
International Orders +1 719 576-0123[/b]