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Author Topic: Malwarebytes Error Code 11004 0  (Read 1564 times)

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Offline GrandmaJan

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Malwarebytes Error Code 11004 0
« on: August 13, 2011, 04:37:09 AM »
I have used Malewarebytes for several years with out a problem. But now when I try to update, I am getting an error message. I uninstalled and restarted in Safe Mode as Raven suggested. I then reinstalled Malwarebytes and tried to update. I got the same error message as before.  See below:

Program_Error_updating(11004,0,No address found)
The request name is valid, but no data of the requested type was found

I would appreciate your imput on this, Thank you.
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Offline MikeW

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Re: Malwarebytes Error Code 11004 0
« Reply #1 on: August 13, 2011, 08:01:05 AM »
Please have a look at SECTION N of the Mbam forums for this error. Here is the link

http://forums.malwarebytes.org/index.php?showtopic=10138&st=0&p=439250&#entry439250
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XP Home SP3 IE8 Nis 2011 Mbam

Offline GrandmaJan

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Re: Malwarebytes Error Code 11004 0
« Reply #2 on: August 13, 2011, 10:09:13 PM »
 :D
This morning before I read your post, someone suggested that I  restart to Safe Mode with Networking, and it updated successfully! 
I did then run a scan and it found no infections in my laptop or in the router. But I wonder if this is something that I will need to do all the time.

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Online winchester73

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Re: Malwarebytes Error Code 11004 0
« Reply #3 on: August 13, 2011, 10:17:00 PM »
It would be worth doing a reset of your router.  Every now and then the router and modem get out of sync. 

Pull the power cord in the back of it, count to ten, then plug it back in.  Wait until the lights all return to their normal blinking, and then test the MBAM update again.
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Offline Corrine

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Re: Malwarebytes Error Code 11004 0
« Reply #4 on: August 13, 2011, 10:59:08 PM »
Hi, GrandmaJan.  Welcome to LandzDown Forum.

Quote from: GrandmaJan on August 13, 2011, 10:09:13 PM
:D
This morning before I read your post, someone suggested that I  restart to Safe Mode with Networking, and it updated successfully! 
I did then run a scan and it found no infections in my laptop or in the router. But I wonder if this is something that I will need to do all the time.

No.  I think it was a fluke.  However, I agree with Winchester73's recommendation.
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Offline GrandmaJan

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Re: Malwarebytes Error Code 11004 0
« Reply #5 on: August 14, 2011, 12:30:27 AM »
Thanks I will do that and see if that is a fix. And thank you for your help and suggestions.
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Offline Corrine

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Re: Malwarebytes Error Code 11004 0
« Reply #6 on: August 14, 2011, 12:50:14 AM »
You're welcome.

I don't think you will, but if you have further problems, please post the requested logs in the Analysis & Malware Removal Forum.  The initial mention of DNS Changer in the Malwarebytes FAQ topic had me concerned until you let us know all seems fine now.
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Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

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