LandzDown Forum

I currently am in a new apartment, and have bought a 2mgps internet connection with Comcast. I have already contacted them and they say that my internet connection is fine. I even had a tech come down, and comment on how my internet connection was "Above Average"

The good, I download 200 mg videos in 15-25 seconds.
The bad, I get 5000-6000 ping in varios online games!

I am not sure why this is?

I was told to check my ports, but the ones required to play the games are open, and even being port forwarded to my computer through my belkin router.

I used online websites such as pingtest.net and speedtest.net to check my internet connections.
I found that my download speeds are off the charts, but that I have lots of jitter. (For those of you who do not know what jitter is, it is the variation in the speed that packets travel to and from your computer to a specific server)

Does anyone have any possible solutions to my problem, or any suggestions?

Thank you for taking the time for reading through this post.

p.s. : all gaming is done on a computer seperate from my work computer.

You're download a 200 MB file in 15 to 25 seconds?  On a 2 Mbit/sec connection?  Huh?

Regarding pingtimes, having a fast connection doesn't necessarily guarantee a fast pingtime.  If you're bouncing all over to try and reach a server, then that'll impact things (the more hops, the more potential delay as you introduce overhead for hardware switching), and if you have to hop over a slower connection in your travels (are you crossing the sea to reach the game server?) then that'll slow it down.  Physical location won't matter either - the server you're talking to might be across the street, but the network might send you miles and miles away before looping back to that box.

Are these servers far away or over a bad connection?  Try a different server, preferably closer to you.  Otherwise, it's kind of up to the "internet weather" on how things will go.

//A

I flushed my DNS and ran a traceroute to this server: 206.16.23.117.  (Its a WoW server) I had to just pick one to test...

These are the results:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Yoshi>tracert 206.16.23.117

Tracing route to 206.16.23.117 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3     9 ms     9 ms     9 ms  68.85.153.201
  4     9 ms     9 ms     9 ms  po-10-ur02.absecon.nj.panjde.comcast.net [68.86.210.122]
  5     8 ms     9 ms     9 ms  po-20-ar01.absecon.nj.panjde.comcast.net [68.86.210.126]
  6    12 ms    11 ms     9 ms  te-0-2-0-4-ar01.audubon.nj.panjde.comcast.net [68.85.159.30]
  7    12 ms    12 ms    13 ms  pos-0-12-0-0-ar01.plainfield.nj.panjde.comcast.net [68.85.192.86]
  8    14 ms    14 ms    13 ms  pos-0-7-0-0-cr01.newyork.ny.ibone.comcast.net [68.86.90.29]
  9    14 ms    14 ms    13 ms  pos-0-3-0-0-pe01.111eighthave.ny.ibone.comcast.net [68.86.86.190]
 10    15 ms    14 ms    13 ms  75.149.230.170
 11    55 ms    54 ms    55 ms  cr2.n54ny.ip.att.net [12.122.81.70]
 12    56 ms    59 ms    55 ms  cr2.wswdc.ip.att.net [12.122.3.38]
 13    54 ms    55 ms    54 ms  cr1.attga.ip.att.net [12.122.1.173]
 14    60 ms    54 ms    54 ms  cr2.dlstx.ip.att.net [12.122.28.174]
 15    53 ms    54 ms    52 ms  gar23.dlstx.ip.att.net [12.122.138.153]
 16    55 ms    54 ms    55 ms  12-122-254-154.attens.net [12.122.254.154]
 17    55 ms    55 ms    54 ms  mdf002c7613r0002-tge-10-1.dal1.attens.net [63.241.193.38]
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.

The only time that there seems to be a large spike is between hop 10 and 11, and then when the request times out between 17 and 18. Could this possibly be caused by my ISP?

After doing some reading, the reason the final jump isn't coming up is because the server I tried pining is not configured to answer back to pings. (I posted on WoW's forums and received this reply as well)

It is looking like it might be an ISP problem..

This is not going to be fun.. half the people I speak to when calling comcast are complete morons... (No offense to them)

Odd.. if they seem reasonable, I can't understand what would be causing the large amount of lagg..

Do you have any suggestions for free tools that could be used for monitoring the igrp? Or something that could map the network I am connected to?

I tried bgplay, but it doesn't work properly. I tried using it with firefox and the most updated internet explorer. I also updated java, using the link it gave..

Well I ended up talking with a tech that had worked this area for over 15 years. He explained that the entire school network, and the internet connections from the apartments (Including the one I am in) connect to the same node. During school hours, there are too many people trying to get through the same node, which causes lag. Thus explaining my problem.

So in other words, I am screwed..