Author Topic: Win 7 booting crippled  (Read 3482 times)

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Offline Sojourner

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Win 7 booting crippled
« on: June 03, 2015, 03:27:03 AM »
Win 7 crashed today after doing some bizarre thing or other - I was trying to install my new Evoluent Mouse and the buttons are bizarre, don't act like normal mouse buttons.  The screen whited out because the mouse did something (I know not what) that I didn't intend it to do - or possibly this was the first symptom of the system crash.  No telling at this point. Then it told me I would have to reboot for "changes" (WHAT changes???) to take effect.

Tried to reboot.  It came up showing only 2 or 3 of my installed programs with a message that it couldn't start system services.  It will not allow me to do anything on the hard drive as it says username and password are invalid.

Tried to create a system repair disk on my son's Win7 machine.  DVD RW.  It says it created the disk - the disk can be read - but it will not boot from the disk on either system.  IT says it is an invalid boot disk on my son's system, it doesn't get that far on mine.

No new software has been installed on the damaged system.  Several weeks ago I had some file corruption but it appeared to be very minor and there have been no glitches since.  I ran disk utilities including the defragger from Germany (Can't remember the name, starts with an O).  All has been fine since then.

I recently uninstalled DisplayFusion but it has been running fine since that was uninstalled as well.

I can't  download any software that isn't already on the hard drive.  I can't even tell which hard drive I am running from because I have no access to file utilities - not even windows explorer. 

I do have the installation disks for the system but it may have been an OEM single installation thingy.  It says it is an OEM copy.  I do at least have the license number.

 Right now I'm not sure I can even get it to boot again - the last attempt has resulted in a black screen.  I'm going to try again.

At this point I guess we need to get the repair DVD to boot, or we need instructions for how to make a bootable Flash drive.

Help?

Offline techie

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Re: Win 7 booting crippled
« Reply #1 on: June 03, 2015, 01:25:46 PM »
Have you tried booting into safe mode? When your computer first starts at the bios post, tape the F8 continuously, you should reach a bootup options screen. Start in safe mode, etc. It may give you the option to fix startup problems. If not I would try a safemode boot and do a system restore if it does boot into safemode, sometime before you had the problem.

I have found that usually file corruption is related to a failing hard drive or memory. The second being harder to diagnose because it is usually a random failure.

Testing Memory WIN 7
http://windows.microsoft.com/en-US/windows7/Diagnosing-memory-problems-on-your-computer

Another option would be to create a new user, to see if you can boot normally into system. I think you can add a new user from safemode.





Offline Digerati

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Re: Win 7 booting crippled
« Reply #2 on: June 03, 2015, 02:05:21 PM »
I agree with trying to boot into Safe Mode, then run System Restore and selecting a Restore Point to before you installed this new mouse.

Note that mouse is Plug n Play which means when you plug it into the USB port, it should be recognized as a standard mouse. That is, the buttons will behave normally without you having to install any accompanying software. So unless you did install the extra software, nothing you did should have messed up Windows - in theory anyways. But we all know that theory and real-world don't always give.

Quote
Several weeks ago I had some file corruption but it appeared to be very minor and there have been no glitches since. 
Do you have any more information on this? File corruption from what? This could suggest the hard drive was beginning to fail and possibly decided to do so now with the new mouse drivers as a catalyst, not cause.
Bill (AFE7Ret)
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Offline Corrine

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Re: Win 7 booting crippled
« Reply #3 on: June 03, 2015, 04:03:03 PM »
Coincidence that this occurred while installing the mouse.

Quote from: Sojourner
I was trying to install my new Evoluent Mouse and the buttons are bizarre, don't act like normal mouse buttons.
I'm on my second Evoluent mouse, having worn out the first.  The instructions for installing are specific about the steps to follow before connecting it.  http://evoluent.com/support/


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Offline Corrine

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Re: Win 7 booting crippled
« Reply #4 on: June 04, 2015, 07:40:21 PM »
Discussions relating specifically to the Evoluent VerticalMouse split to here:  About Evoluent VerticalMouse


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

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Offline Sojourner

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Re: Win 7 booting crippled
« Reply #5 on: June 04, 2015, 09:45:37 PM »
Multiple reboots were not giving the "system repair" option, finally it popped up, no idea why or why not.

However after repair it was still wonky and soon crashed again.

Ran Western Digital's HD diag program (its a Western Digital HD) and it failed after about 6 hours with "too many bad sectors"

So the hard drive has crapped out.  I have not decided whether to try chkdsk /r - given the amount of damage reported by WD disk diag program, my surmise is that it will take days to complete.  I'm not sure how "repaired" it might be at the end of that.

Offline Sojourner

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Re: Win 7 booting crippled
« Reply #6 on: June 05, 2015, 04:46:00 AM »
Coincidence that this occurred while installing the mouse.

Quote from: Sojourner
I was trying to install my new Evoluent Mouse and the buttons are bizarre, don't act like normal mouse buttons.
I'm on my second Evoluent mouse, having worn out the first.  The instructions for installing are specific about the steps to follow before connecting it.  http://evoluent.com/support/

Yes, most likely coincidental as I noted in my OP.

"Specific instructions" to install the Evoluent Mouse - those only matter if (a) you have ever had Evoluent mouse software installed before, which I did not or (b) you have ever set the non-default "switch mouse buttons" item - which I had not.  So plugging it in and going to try to download the custom software, which is ONLY needed so you can change their non-standard button configuration, was exactly what I was SUPPOSED to do.

Stupid dying hard drives just confused all other matters, LOL!