Author Topic: windows 10 taking f o r e v e r  (Read 1476 times)

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Offline orillia3

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windows 10 taking f o r e v e r
« on: July 15, 2017, 08:44:36 AM »
Late at night on the computer an update schedule prompt came up.  So I okay'd and went to bed.  Still updating in the morning  so had lunch, took a stray cat to Humane Society, cleaned out some junk and took it to Value Village.  About 7 pm still updating , I need my computer so I took a chance and turned it off and back on again.  still updating.This was all taking place at 95%.  Did it again on and off and it put back old window copy thank goodness. 

should I have let it run, it was at 95% for hours and hours? I assumed something was wrong.  Should I have let it keep going for more hours, I was at about 22 hours. It is prompting gain for an update.

Offline techie

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Re: windows 10 taking f o r e v e r
« Reply #1 on: July 15, 2017, 04:29:54 PM »
When it works it's great, when fails or hangs, it's no fun. I would look at these recommendations and see if it may resolve the issue.

It could be a driver problem, a corrupted update download, etc.

https://support.microsoft.com/en-us/help/10587/windows-10-get-help-with-upgrade-installation-errors

http://www.alphr.com/microsoft/1001411/how-to-fix-windows-update-in-windows-10-if-it-becomes-stuck-1


Offline DR M

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Re: windows 10 taking f o r e v e r
« Reply #2 on: July 15, 2017, 05:09:05 PM »
I don't know if this helps, but I had to use this method (from the second link above) to help two friends having the same problem, when they tried to upgrade to Windows 10:

How to fix Windows Update: Delete files in Software Distribution
''There is no happiness where there is no wisdom...'' (Sophocles, Antigone)

Offline Corrine

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Re: windows 10 taking f o r e v e r
« Reply #3 on: July 15, 2017, 05:46:28 PM »
It might also help to indicate which KB the system is getting stuck on.  Also, check Settings > Windows Update > View installed update history for the KB that is getting stuck and any errors indicated.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline orillia3

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Re: windows 10 taking f o r e v e r
« Reply #4 on: July 16, 2017, 05:03:25 AM »
Downloaded the troubleshooter, it is at the stage of deleting the update and redownloading it, so I will try that first I guess.  Fingers crossed.  It also made some changes, so next step is to try the update again.


Settings says I have to reboot to
Here is the history in Settings

2017-07 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4025339)
Successfully installed on 2017-07-14

2017-07 Security Update for Adobe Flash Player for Windows 10 Version 1607 for x64-based Systems (KB4025376)
Successfully installed on 2017-07-13

2017-07 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4025339)
Failed to install 2017-07-12





Restarting now.

Offline orillia3

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Re: windows 10 taking f o r e v e r
« Reply #5 on: July 17, 2017, 01:42:17 PM »
I downloaded and used the troubleshooter and tried again.  Still hangs at 95%.  I will have to figure out how to turn off updates until I sort this thing out.  It takes a few on and offs for it to finally revert to previous version of Windows 10, otherwise it it locked into the update and the locked in at 95% and is just a brick. 

Problem is it takes a few hours because it is a major update to reach 95% and then hangs. 

Offline techie

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Re: windows 10 taking f o r e v e r
« Reply #6 on: July 17, 2017, 02:37:50 PM »
It might also help to indicate which KB the system is getting stuck on.  Also, check Settings > Windows Update > View installed update history for the KB that is getting stuck and any errors indicated.

If possible do as Corrine said provide the KB number that is failing. Check for error codes. Is it an update or new version upgrade? I have had luck unhooking any printers, usb devices, etc. and the updates work. If you are running a third party anti-virus turn it off during the update process.

If you know the exact KB file, do a search online for the MS catalog standalone update.

Offline Corrine

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Re: windows 10 taking f o r e v e r
« Reply #7 on: July 17, 2017, 02:57:46 PM »
You can't turn off Windows Updates on the Home version. 

@techie:  From the "restart" image Orillai3 posted, it is hanging installing the Creators Update (1703).  Seems we're both on the same track as well suggesting disconnecting peripherals and security programs.  :) 

From the 85% point, the update is performing a lot of important tasks such as archiving old Windows installation, moving around applications and personal files.  When prompted for the restart, if you are connected to the internet, disconnect from it by unplugging your wired and wireless connections.  In addition, if you have non-essential external devices (printer, scanner, etc.) connected to your computer during installation, these can interfere with the setup engine and prevent the installation. 

There have been issues getting the Troubleshooter to solve problems with updates.  I suggest using running DISM and follow that with System File Checker.

Deployment Image Servicing and Management (DISM):
  • Click on the Start button and in the search box, type Command Prompt
  • When you see Command Prompt on the list, right-click on it and select Run as administrator
  • Enter the command below and press on Enter;
Code: [Select]
DISM /Online /Cleanup-Image /RestoreHealth
  • Let the scan run until the end (100%). Depending on your system, it can take some time.

System File Checker (SFC):
As with DISM, open an elevated Command Prompt, entering the following command:  sfc /scannow and wait for it to finish (~15 minutes).





Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline orillia3

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Re: windows 10 taking f o r e v e r
« Reply #8 on: July 17, 2017, 06:41:04 PM »
It is called  "Feature update to Windows 10, version 1703". There is no KB number.
You can see the name of the update waiting in the second picture in previous post above.

Only thing connected is an SD card in the slot, can't remember if it was set up as Ready Boost I think it was, removed it now.

Using Windows Defender.

Only odd thing was a new memory error message never had before popping up about not being able to write on a section, it appears and disappears at some point.  Can't see this as a problem (?). 


Offline orillia3

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Re: windows 10 taking f o r e v e r
« Reply #9 on: July 17, 2017, 06:54:19 PM »
There is a workaround for stopping Windows automatic update is to select metered connection.  Apparently you lie to say you are on a metered connection and will wait for your selection to download or wait until it gets to another connection.

I cannot disconnect the wired connection because it does not work anymore, I have dropped this computer several times, and the USB and wired internet connector do not work on that corner.  I use wireless, which I can easily disconnect with the Fn and F3 keys, that turns wireless off.

Offline Corrine

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Re: windows 10 taking f o r e v e r
« Reply #10 on: July 17, 2017, 06:56:04 PM »
If the update can't write to a section, then, yes, it could be a problem.   Have you run DISM and SFC yet? 


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline techie

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Re: windows 10 taking f o r e v e r
« Reply #11 on: July 17, 2017, 08:11:22 PM »
Sorry, I was looking at updates, not upgrades, even though there now installed like an update.

One other option is you can do a direct download and update now, or choose the second option Create Windows 10 installation media.

https://www.microsoft.com/en-us/software-download/windows10

I would still uninstall any third party anti-virus if you have any installed.

These are direct downloads from MS.

Offline orillia3

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Re: windows 10 taking f o r e v e r
« Reply #12 on: July 17, 2017, 11:12:57 PM »
been tied up today, will be running this evening.  Damn update keeps prompting me for a restart, not much point.  How can I delete the uploaded download, it will start tonight if I ignore it and I will be asleep.

Offline orillia3

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Re: windows 10 taking f o r e v e r
« Reply #13 on: July 18, 2017, 12:33:52 AM »
I have a new memory stick, was going to install but misplaced it somewhere. Will take another look to find it.

Offline techie

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Re: windows 10 taking f o r e v e r
« Reply #14 on: July 18, 2017, 12:40:57 AM »
If you have a restore point you can go back and it will eliminate the upgrade, in the cache. The problem is it will also remove any security updates installed after the restore point.

In search type:  System
In popup Left Click:  System Protection
In popup Left Click:  System Restore
Pick a previous point say a week ago or when the last update was applied.