Author Topic: Zone Alarm removal (Read 8170 times)

Corrine · « **Reply #15 on:** May 29, 2008, 12:03:33 AM »

Excellent link, Zep! Aside from being a Microsoft MVP, Mieke is just incredible. I have so much admiration for her.

Paddy · « **Reply #16 on:** May 29, 2008, 12:22:14 AM »

Here are some old notes I have from a while back when ZA was giving me problems ..

HTH.. Paddy

If you are having problems deleting ZoneAlarm or experiencing problems with True Vector software, then try this fix.

This instruction set is from Zone Labs. Do, this even if you think you have removed all of ZoneAlarm, you will be suprised.

Please do the following. If any of the steps below do not apply to you, or
you are unable to perform the function listed, please
CONTINUE to the next step.

1. Open the ZoneAlarm program, go to the OVERVIEW -> PREFERENCES
tab, and make sure the Load At Startup box is Unchecked.

Close the program, then right-click on the ZA icon and select
Shutdown. Wait 2 minutes before going on.

2. REBOOT.

3. You should now have no ZoneAlarm processes running on your system.

4. Click Start -> Programs -> Zone Labs -> Uninstall. Be sure to say YES to
the security check.

WARNING - Do NOT run the ZoneAlarm Uninstall program while in Safe
Mode. The program may not be able to make the proper registry changes
in Safe Mode, thus generating errors after a reboot.

5. REBOOT.

6. To make sure that you can see the ZoneAlarm system files, if they are
still on your computer:

a. Right-click on Start, then left-click on Explore. When the
Windows Explorer panel appears:

- In Windows 98SE: Click View -> Options (in Windows 98, this will be
called "Folder Options"). Click the "View" tab, and then click the "Show all
files" radio button.

- In Windows ME, XP, 2000: Click Tools -> Folder Options. Click the "View"
tab, then click the "Show hidden files and folders" radio button.

b. Make sure you also uncheck the box to "Hide Protected Operating
System Files" if you have one.

c. When searching, be sure it searches ALL hidden files and folders.

d. Click OK.

IMPORTANT NOTE: Making modifications to system files may disable
crucial functions of your Windows operating system. We strongly suggest
re-enabling the "Hide files and folders" feature once all
ZoneAlarm files have been removed. See the following web page, and
verify that the files and folders are removed:

7. Click on Start, then Search or Find, and select Files. Make sure that the
location box is set to search your local hard drive (usually C or All Local
Drives. XP users, set advanced search options to search ALL files and
folders!

Type the following exactly - delete any folders found:

zonelabs
"zone labs"
"Internet logs"

Type the following exactly - delete any files found in \Windows or any
subfolder below it, or in your \Temp folder):

vsdata.dll
vsdata95.vxd
vsdatant.sys
vsmon.*
vsmonapi.dll
vsnetutils.dll
vspubapi.dll
zaplus.*
zapro.*
zlparser.dll
zonealarm.exe
zoneband.dll
vsinit.dll
vsutil.dll (please right-click, Properties -> Version to be sure it is a ZA file.
Do NOT delete this file unless it is a Zone Labs file!)

GLB*.* (delete any of these that you find in any of your TMP or
TEMP folders)

Type the following exactly - delete any files found in any folder
with "Programs" in the pathname):

zapro
zonealarm
"zonealarm pro" (including quotes)

8. Make sure your Recycle Bin is empty (right-click and select
Empty).

9. REBOOT

LandzDown Forum

News:

Author Topic: Zone Alarm removal (Read 8170 times)

Corrine

Re: Zone Alarm removal

Paddy

Re: Zone Alarm removal