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1
Computer Problems, Questions and Solutions! / Re: Problem with e-mails
« Last post by Corrine on May 22, 2013, 10:30:24 PM »
You're welcome, Mary. 
2
Computer Problems, Questions and Solutions! / Re: Problem with e-mails
« Last post by mary3444 on May 22, 2013, 10:06:58 PM »
Hi Corrine,

Once again thanks for all your help. It is so good to know there is someplace to go when you need computer help. Hope you have a great holiday weekend.

Mary
3
Meet & Greet! / Welcome tomandnik
« Last post by GR@PH;<'S on May 22, 2013, 06:14:12 PM »
tomandnik,
:welcome2: hope you enjoy your stay 

GR@PH;<'S   :Hammys pint:
4
Analysis and Malware Removal / Re: Virus disabled many Windows softwares
« Last post by Corrine on May 22, 2013, 04:26:32 PM »
Hi, Reagan.  No, I didn't want you to remove anything.  I wanted to have a second look for Zero Access, which was in the logs before you came here.  You can delete RogueKiller.

Let's see if System File Checker can repair the remaining problems.  Please perform a SFC (System File Checker) scan which will check and fix any corrupted files on your system.
  • Click Start, and then type cmd in the Start Search box.
  • Right-click cmd in the Programs list, and then right-click Run as administrator.
  • If you are prompted for an administrator password or confirmation, type your password or click Continue
  • At the command prompt, type the following line, and then press ENTER:  sfc /scannow (note the space before the slash)
  • When the scan is complete, if no errors are found, restart your computer and post back
  • If the message does not say "Windows resource protection did not find any integrity violations", restart your computer and run System File Checker again.
Note:  You may need to run System File Checker up to three times to resolve all corrupted files.  Please advise if you still have corrupted files after a fourth run.
5
Analysis and Malware Removal / Re: Delta Search Engine
« Last post by Corrine on May 22, 2013, 04:07:16 PM »
You're welcome!
6
Analysis and Malware Removal / Re: Delta Search Engine
« Last post by catfish43 on May 22, 2013, 01:02:11 PM »
got ya, I knew that would delete just wanted to be certain i was not to do it another way. And thanks again
7
Analysis and Malware Removal / Re: Virus disabled many Windows softwares
« Last post by Rea116 on May 22, 2013, 12:55:36 PM »
RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7600 ) 64 bits version
Started in : Normal mode
User : Renee [Admin rights]
Mode : Scan -- Date : 05/22/2013 08:53:48
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 8 ¤¤¤
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {59031A47-3F72-44A7-89C5-5595FE6B30EE} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\windows\system32\drivers\etc\hosts

127.0.0.1       localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK3263GSXN ATA Device +++++
--- User ---
[MBR] 2d064189859ddab840883a8668e51f50
[BSP] 9b9284ace17357bc81c960ad077b6017 : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 294603 Mo
2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 606420992 | Size: 9141 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: Generic- Multi-Card USB Device +++++
--- User ---
[MBR] 99ff023fb5b960d6134dffc80b58bdf5
[BSP] df4f83c1f72e36823a12b0dfc7617313 : Empty MBR Code
Partition table:
0 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 255 | Size: 1914 Mo
User = LL1 ... OK!
Error reading LL2 MBR!

Finished : << RKreport[1]_S_05222013_02d0853.txt >>
RKreport[1]_S_05222013_02d0853.txt

I did not delete any of the things it found, I wasn't sure if I was supposed to or not.
8
Analysis and Malware Removal / Re: Delta Search Engine
« Last post by Corrine on May 22, 2013, 12:51:07 PM »
You can delete the folder since it was left behind with the uninstall.  If it won't delete in normal mode, you can do it in safe mode.  Its just part of cleanup.  :)
9
Analysis and Malware Removal / Re: Delta Search Engine
« Last post by catfish43 on May 22, 2013, 11:31:21 AM »
computer is running fine or or seems to be but the "enigma software" file is still there in program files.
10
Analysis and Malware Removal / Re: Virus disabled many Windows softwares
« Last post by Corrine on May 22, 2013, 12:31:58 AM »
Good job.  Let's remove those two tools since they won't be needed again and before I have you download another.  Just delete Junkware Removal Tool from your desktop and then do the following to uninstall AdwCleaner.
  •   Double-click AdwCleaner.exe to run the tool.
  •   Click Uninstall
  •   Confirm with yes
Next, please download RogueKiller by Tigzy and save it to your desktop.
  • Allow the download if prompted by your security software and please close all your programs.
  • Right click on RogueKiller.exe and select " Run as administrator " to run it.
  • If it does not run, please try a few times.
  • Wait for PreScan to finish, then click on Scan.
  • Once completed, a log called RKreport[1].txt will be created on the desktop. It can also be accessed via the Report button.
  • Please copy and paste the contents of that log in your next reply.
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