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Pam. I see I overlooked one line in the instructions above when I created it this morning and I need to correct that one line.  :grin:

It is the very last line which states:

It will make a log (FRST.txt) in the flash drive. Please copy and paste this log in your Topic.

The log that is created on the flash drive will not be named FRST.txt. It will be named Search:thumbsup:
Computer Problems, Questions and Solutions! / Re: New computer
« Last post by winchester73 on April 21, 2014, 09:29:12 PM »
Mary, I know how hard the wait will be  :D

When you are ready, we can help you get things sorted out.  A lot of us have switched to Microsoft Security Essentials for our antivirus in case you want to read up on it.
Computer Problems, Questions and Solutions! / Re: New computer
« Last post by mary3444 on April 21, 2014, 08:56:19 PM »
    As always thank you for your help. The Dell processor will not be here till 5/1 & I can't wait. Just hope this one lasts till then.
If I have any question I will be asking you. When I get it I do want to know how to delete their virus protection & get avast & what ever else I do need for protection. I know I need avast & malwarebytes but not sure on other things. That will come when I have the windows 7.

Thanks again
From Malwarebytes Anti-Malware 2.0.2 Public Beta - Malwarebytes Anti-Malware 2.02 Beta Test - Malwarebytes Forum:

• Changed some of the terminology used in scan results and scan logs to make them clearer
• Enabling or disabling self-protection should now be more responsive under most circumstances
• Each language name is now listed in its native tongue rather than being translated to make switching languages easier
• Blank window is no longer observed flashing on screen during startup and shut down of system when Malwarebytes Anti-Malware is running in the tray on Windows Vista and newer operating systems
• Main program window now opens to the Dashboard by default to simplify navigation

Issues Fixed:
• Several crashes and BSOD issues fixed with rootkit scanning
• Scan speed improved with rootkit scanning enabled under some circumstances
• Rootkit scans should no longer hang indefinitely under certain conditions
• Compatibility issues with certain VPN client software fixed
• Protection no longer fails to start after upgrade under some circumstances when self-protection is active prior to upgrading
• Entire General Settings tab now responds to clicks correctly
• Several issues with Access Policy restrictions not restricting access as they should
• Editing the Access Policy password no longer results in restricted areas of the software being inaccessible when the correct password is entered
• Access Policy feature now functions when Bitdefender Total Security is installed
• Manual scan of individual files and folders using context menu scan feature in Explorer no longer results in the scan failing to run under certain circumstances
• Green checkmark status is no longer indicated when Malwarebytes Anti-Malware is unable to reach update servers when attempting to update
• Text is no longer cutoff in the UI on Windows XP or when the 'Classic' theme is used on Windows 7
• Scan time is now reflected accurately at the end of a scan
• Quarantined objects remain listed correctly in Limited User Accounts when restoration of an object fails due to lack of permissions
• Some words in UI which were not translated into non-English languages now are when those languages are selected
• Driver left behind during uninstallation of Malwarebytes Anti-Malware is now removed as it should be when the product is uninstalled

Meet & Greet! / Re: Hello AGAIN Everyone!
« Last post by Corrine on April 21, 2014, 01:46:36 PM »
Hi, Skittles.  Yup!  We're still here.  :)
Meet & Greet! / Re: Happy Birthday, hayc59!
« Last post by LilBambi on April 21, 2014, 01:30:25 PM »
Happy Birthday G!


 :Hammys pint:

Meet & Greet! / Re: Happy Birthday, hayc59!
« Last post by Basil on April 21, 2014, 01:19:59 PM »
Happy Birthday G.
Many Happy Returns....  :blowout:
Meet & Greet! / Re: Happy Birthday, hayc59!
« Last post by hayc59 on April 21, 2014, 12:22:05 PM »
thank you very mucho!!
Hello Skittles great looking as always!! ;)
Meet & Greet! / Re: Hello AGAIN Everyone!
« Last post by hayc59 on April 21, 2014, 12:21:02 PM »
Howdy!! Great to see ya ;)
Good morning Pam,

We can't determine if this is a hardware issue or if that file is corrupt that SFC replaced during the scan. After an indepth discussion, I think is might be best to search for that file to see if it is corrupt or not. Please do the following:

Plug the flashdrive into the infected PC.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Click on Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

  • Select Command Prompt

  • In the command prompt window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • In the Search field type rpcss.dll
  • Press Search files button.
  • It will make a log (FRST.txt) in the flash drive. Please copy and paste this log in your Topic.
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