Recent Posts

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CCleaner (originally Crap Cleaner) is a great program.

I do not use the registry cleaner except for surgical removals and my clients are to leave things alone and just run CCleaner so they don't muck with the settings. And to make it easier to do it daily after they close the browser, I have them right click on the Recycle Bin and choose Run CCleaner from the dropdown menu.

I have CCleaner set to leave the Logs and Memory Dumps alone and special settings to not mess with their browsers personal settings.

CCleaner is worth it's weight in gold. I just wish Piriform would also allow donations from home users and leave the 'add ons' unchecked.
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Analysis and Malware Removal / Re: Two viruses and a trojan, need help desperately
« Last post by Corrine on August 31, 2014, 04:38:44 PM »
The only reason I had you try FRST is because you weren't able to run DDS and I thought it might be advisable to move to a tool by a different developer.  However, you have had success with ComboFix in the past so if you'd like, we can try that.  Instructions:

Please follow these instructions carefully.  Download ComboFix from the following location:  Link 1

!!! IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your antivirus and anti-malware security applications. If not disabled, these programs will likely interfere with cleanup process. This can usually be accomplished by a right-click on the icon in the System Tray. 

    Note:  If you are unsure how to disable your security software, see the instructions in this topic at Tech Support Forum:  How to disable your security applications.

  • If infections are found, ComboFix will automatically reboot the machine to complete the removal process.  Please ensure all opened windows are closed before proceeding.
  • Double-click ComboFix.exe on your desktop and follow the prompts. 
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, a log will be produced. Please copy C:\ComboFix.txt in your next reply.
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Analysis and Malware Removal / Re: Two viruses and a trojan, need help desperately
« Last post by Gale_Tx on August 31, 2014, 03:54:52 PM »
Corrine, I give up.  I couldn't get the download to work on the lap top.  I'm back on the internet now and I tried a total of 10 times (from the beginning) to get FRST along with the fixlist.txt (the newest version) to work and I'm done.  I hate for somebody to mess with my computer but it's very clear now that I'm incapable of doing it myself even with your expert help.  I'm taking it into the shop tomorrow. 

I sincerely appreciate all your effort and time you spent trying to help me.  Believe me when I say it's not taken for granted. Thanking you doesn't seem adequate, but a huge thank you is all I have. 
24
WinPatrol Help & Information / Re: WP V32 update prompt
« Last post by Corrine on August 31, 2014, 12:16:46 AM »
That is strange. I don't have any suggestions though since I've never received a prompt to update WinPatrol.  I used to get the information from following Bill's blog and then Twitter.  I'm not sure how Bret is going to handle announcing information about updates, whether he'll use Twitter, start a blog, or maybe even post here. 
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WinPatrol Help & Information / Re: WP V32 update prompt
« Last post by dilemma on August 30, 2014, 11:11:05 PM »
Yes, I have that version just wondering why it took so long to prompt me.
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WinPatrol Help & Information / Re: WP V32 update prompt
« Last post by ky331 on August 30, 2014, 11:03:26 PM »
As of this writing, the current version is 32.0.2014.5.   If you have anything earlier (i.e., a lower number), you can update.

http://www.winpatrol.com/download.html
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WinPatrol Help & Information / WP V32 update prompt
« Last post by dilemma on August 30, 2014, 10:55:15 PM »
Hello,

Have not posted here in a very long time.

I have a question yesterday I got a prompt for a new version V32 I see it's been out since July and I don't recall seeing a update for V31 either. 

Running plus on a W7sp1.

TY.
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Well, the process ensured you had the latest version! A good thing!  :D

Well, seeing that I'm a busy man with limited free time, the amount of effort spent compared with the returns was more than optimal. Dictum sapienti sat est.
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Quote
I came to that realization prior to your post, but I do appreciate you pointing it out.
Well, the process ensured you had the latest version! A good thing!  :D
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I specifically hid KB2993651 from Windows Update or Black Tuesday in order to prevent post reboot BSOD's and failed reboot attempts.
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