Thank you, Corrine! Thank you for the link for the AVAST uninstaller. For the NIS 2009, Norton remoted me yesterday and ran the removal tool. I realize SuperAntispyware is not an antivirus tool, it found a lot of tracking cookies, though. Norton Internet Security 2009 should have caught those but evidently did not. My bottom line question is if it were you, would you use AVAST & an antispyware program & maybe so others, OR, NIS2010 which should take care of viruses and spy programs. TIA!