My laptop (Windows XP) froze up the other day while I was on the internet (Facebook to be exact). I finally had to hit the power button to turn off the computer.
Upon restart, I got some warnings, not my familiar Windows or AVG, so I Xed out and immediately ran an AVG update since I had missed my normal one in the morning, then started a scan. It immediately had 3 trojans and a virus. Meanwhile I have a red circle with a x on the taskbar that kept popping up and and when I would x out, IE would open up to a website. My normal background was a black screen with a big yellow?? square in the middle of the screen, as well as a flashing screen or something. Then my computer shut down.
Since then, I CAN NOT log onto my computer. This is the sequence:
power on
Windows XP screen comes on
desktop background appears for about 10 second with welcome music then log out music
then welcome screen with login appears.
If I click on my name, I get a quick logging in, loggin off, saving your settings along with typical windows music
So I have tried ctl-alt-del at this point, no luck
I have tried to start in safe mode, safe mode with networking, last known good configuration, all with the same results. I have copied to a CD several recommended programs but since I can't get past the welcome screen, I obviously can't get the CD to run. I don't believe that I have any backups of my current windows program other than the original CD
I tried to get help from another site, but they weren't too helpful. My Windows XP had just updated that morning.
Any feedback would be so greatly appreciated!
Heidi
