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Author Topic: Need help bad fixing computer!  (Read 1500 times)

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Offline irishstyle

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Need help bad fixing computer!
« on: October 31, 2008, 04:29:31 AM »
ok i am very new to this site, i want to first say thanks to everyone that might be able to help me. i know a good bit of knowledge about computers. my acer laptop for some reason one day when i was searching the web flash a blue screen, not the blue screen of death but just all blue with white little lings on it. so i looked under the hood everything is fine nothing that i can see different and i also changed the memory out but nothing. so i gave it to my cis major friend. he said i have a virus in my motherboard it is so deep. so i went to cc and got there info about it they said the same thing. i have alot of programs and can get more but i dont know how to install them if my computer wont stay on long enough for me to install them on it. what should i do?  :sos:
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Offline Eric the Red

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Re: Need help bad fixing computer!
« Reply #1 on: October 31, 2008, 07:37:16 AM »
Welcome irishstyle,

Before we go any further would you supply us with a bit more info. In your reply to this please tell us some basic details about your computer, such as the Operating System that you are using (95/98/ME/2000/XP/Vista etc), amount of memory, any firewalls installed, AV or anti malware applications; such information helps us to help you.

Quote
i have alot of programs and can get more but i dont know how to install them if my computer wont stay on long enough for me to install them on it. what should i do?

Is the machine running for a period of time then locking up which forces you to restart or is it rebooting itself? How long is it staying up for before it goes wrong? are you seeing a countdown timer that tells you that it will restart in 60 seconds (and which decreases)? Please describe the symptoms as fully as you can.

Are you still able to download from the web?

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Online Corrine

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Re: Need help bad fixing computer!
« Reply #2 on: October 31, 2008, 11:32:58 AM »
Quote
so i gave it to my cis major friend. he said i have a virus in my motherboard it is so deep. so i went to cc and got there info about it they said the same thing.

Hi, irishstyle.  Welcome to LandzDown.

It seems to me that a bit of a translation is needed.  You wrote "cis major".  Is that a Computer Information Systems major?  Did he tell you that there is a rootkit? 

You went to cc.  Do you mean Castle Cops?  If they said the same thing as your cis major friend, what guidance did they give you and what have you done so far?  Also, if it is Castle Cops you started receiving help at, why aren't you continuing there?  Where ever it is you are already receiving help, please provide a link to the information.

Thanks.
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