Author Topic: Compaq Laptop Freezing Up Again  (Read 12262 times)

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Offline mare_wbpa

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Compaq Laptop Freezing Up Again
« on: July 27, 2014, 08:51:42 PM »
I'm back, team.  Have been having freeze up problems with my laptop: Compaq Presario laptop CQ60, AMD Athlon processor, 2 GB ram, 280HD, using Firefox.   I did a MBAM scan today after updating the MBAM.  Threats were detected, which I quarantined.  Here Is the log.

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 7/27/2014
Scan Time: 1:02:44 PM
Logfile: MBAM log.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.07.27.05
Rootkit Database: v2014.07.17.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows Vista Service Pack 2
CPU: x86
File System: NTFS
User: mary ann

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 283518
Time Elapsed: 22 min, 44 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 7
PUP.Optional.MyFreeze.A, C:\Program Files\My.Freeze.com NetAssistant, , [2e531d873e3d072fb5d1744b43bf29d7],
PUP.Optional.IWin.A, C:\ProgramData\iWin Games, , [265bc4e00972b48257854282dd25db25],
PUP.Optional.IWin.A, C:\ProgramData\iWin Games\drm, , [265bc4e00972b48257854282dd25db25],
PUP.Optional.IWin.A, C:\ProgramData\iWin Games\drm\data, , [265bc4e00972b48257854282dd25db25],
PUP.Optional.IWin.A, C:\ProgramData\iWin Games\firefox, , [265bc4e00972b48257854282dd25db25],
PUP.Optional.IWin.A, C:\ProgramData\iWin Games\firefox\chrome, , [265bc4e00972b48257854282dd25db25],
PUP.Optional.IWin.A, C:\ProgramData\iWin Games\opal, , [265bc4e00972b48257854282dd25db25],

Files: 10
PUP.Optional.MyFreeze.A, C:\Program Files\My.Freeze.com NetAssistant\EULA.url, , [2e531d873e3d072fb5d1744b43bf29d7],
PUP.Optional.MyFreeze.A, C:\Program Files\My.Freeze.com NetAssistant\freeze.url, , [2e531d873e3d072fb5d1744b43bf29d7],
PUP.Optional.MyFreeze.A, C:\Program Files\My.Freeze.com NetAssistant\INSTALL.LOG, , [2e531d873e3d072fb5d1744b43bf29d7],
PUP.Optional.MyFreeze.A, C:\Program Files\My.Freeze.com NetAssistant\netassist_version.txt, , [2e531d873e3d072fb5d1744b43bf29d7],
PUP.Optional.MyFreeze.A, C:\Program Files\My.Freeze.com NetAssistant\Privacy_Policy.url, , [2e531d873e3d072fb5d1744b43bf29d7],
PUP.Optional.IWin.A, C:\ProgramData\iWin Games\firefox\chrome.manifest, , [265bc4e00972b48257854282dd25db25],
PUP.Optional.IWin.A, C:\ProgramData\iWin Games\firefox\install.rdf, , [265bc4e00972b48257854282dd25db25],
PUP.Optional.IWin.A, C:\ProgramData\iWin Games\firefox\iWinArcadeLauncher.exe, , [265bc4e00972b48257854282dd25db25],
PUP.Optional.IWin.A, C:\ProgramData\iWin Games\firefox\version, , [265bc4e00972b48257854282dd25db25],
PUP.Optional.IWin.A, C:\ProgramData\iWin Games\firefox\chrome\iwinarcade.jar, , [265bc4e00972b48257854282dd25db25],

Physical Sectors: 0
(No malicious items detected)


(end)

Offline Corrine

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Re: Compaq Laptop Freezing Up Again
« Reply #1 on: July 27, 2014, 09:07:57 PM »
Please provide the requested logs in Log Posting Instructions and we'll see what else shows up.

Thank you.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline mare_wbpa

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Re: Compaq Laptop Freezing Up Again
« Reply #2 on: July 27, 2014, 09:30:20 PM »
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 3/6/2009 1:29:29 AM
System Uptime: 7/27/2014 4:48:04 PM (2 hours ago)
.
Motherboard: Wistron |  | 303C
Processor: AMD Athlon Dual-Core QL-62 | Socket A | 2000/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 222 GiB total, 113.041 GiB free.
D: is FIXED (NTFS) - 11 GiB total, 1.818 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 14 ActiveX
Adobe Flash Player 14 Plugin
Adobe Shockwave Player
AIM Toolbar
Amazon Cloud Player
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Driver Installation Program
AVG 2014
Big Fish Games: Game Manager
blinkx beat
Bonjour
Cake Mania Main Street
Canon MP Navigator EX 1.0
Canon MX310 series
Canon MX310 series User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Conexant HD Audio
Coupon Printer for Windows
CyberLink DVD Suite
Deal or No Deal - Secret Vault Games
ESU for Microsoft Vista
Facebook Plug-In
Family Feud (remove only)
Google Update Helper
HDAUDIO Soft Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP DVD Play 3.7
HP Games
HP Help and Support
HP Quick Launch Buttons 6.40 H2
HP Total Care Advisor
HP Update
HP User Guides 0118
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPNetworkAssistant
HPTCSSetup
iDFX
iTunes
LabelPrint
LightScribe System Software  1.14.17.1
Malwarebytes Anti-Malware version 2.0.2.1012
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4.5.1
Microsoft Live Search Toolbar
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Works
MotoConnect 1.1.31
Motorola Mobile Drivers Installation 4.7.1
Move Media Player
Mozilla Firefox 30.0 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
NetWaiting
NVIDIA Drivers
OGA Notifier 2.0.0048.0
ooVoo
PIXMA Extended Survey Program
Power2Go
PowerDirector
Presto! PageManager 7.15.16
PVSonyDll
QuickTime
Realtek USB 2.0 Card Reader
ScanSoft OmniPage SE 4
SCRABBLE
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817330) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2878233) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880513) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2881069) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2880515) 32-Bit Edition
Skype web features
Skype™ 6.11
SPORE Creature Creator Trial Edition
Sure Cuts A Lot 2.029
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Visual Studio 2012 x86 Redistributables
VLC media player 2.1.2
Wedding Dash
WorldWinner Games
.
==== End Of File ===========================

Offline mare_wbpa

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Re: Compaq Laptop Freezing Up Again
« Reply #3 on: July 27, 2014, 09:30:42 PM »
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16561
Run by mary ann at 18:23:44 on 2014-07-27
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.1790.683 [GMT -4:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: AVG Anti-Virus Free *Disabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
SP: AVG Anti-Virus Free *Disabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
c:\PROGRA~1\AVG\AVG2014\avgrsx.exe
C:\Program Files\AVG\AVG2014\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\Dwm.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2014\avgidsagent.exe
C:\Program Files\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\ProgramData\OfficeGuardianV2N\UACProxy.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exe
C:\Program Files\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\ProgramData\OfficeGuardianV2N\Reminder\SacNetAgent.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnect.exe
C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\AVG\AVG2014\avgnsx.exe
C:\Program Files\AVG\AVG2014\avgemcx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\AVG\AVG2014\avgui.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\ooVoo\ooVoo.exe
C:\ProgramData\OfficeGuardianV2N\Reminder\SacReminder.exe
C:\Users\mary ann\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\ctfmon.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://www.google.com
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
TB: AIM Toolbar: {61539ECD-CC67-4437-A03C-9AACCBD14326} - c:\program files\aim toolbar\aimtb.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [oovoo.exe] c:\program files\oovoo\oovoo.exe /minimized
uRun: [AVG-Secure-Search-Update_0913a] c:\users\mary ann\appdata\roaming\avg 0913a campaign\AVG-Secure-Search-Update-0913a.exe /PROMPT --mid 36370af645e65b16b18c941e1116b748-969a7225267dc17e441b61148ef273c84c89902b --CMPID 0913a
uRun: [SacReminderHDDV2N] c:\programdata\officeguardianv2n\reminder\SacReminder.exe
uRun: [AVG-Secure-Search-Update_1113a] c:\users\mary ann\appdata\roaming\avg 1113a campaign\AVG-Secure-Search-Update-1113a.exe /PROMPT /mid=36370af645e65b16b18c941e1116b748-969a7225267dc17e441b61148ef273c84c89902b /CMPID=1113a
uRun: [Amazon Cloud Player] "c:\users\mary ann\appdata\local\amazon cloud player\Amazon Music Helper.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [UpdateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"
mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UpdatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [WrtMon.exe] c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AVG_UI] "c:\program files\avg\avg2014\avgui.exe" /TRAYONLY
mRunOnce: [Malwarebytes Anti-Malware (cleanup)] "c:\programdata\malwarebytes\malwarebytes anti-malware\mbamdor.exe" "c:\programdata\malwarebytes\Malwarebytes Anti-Malware"
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - <orphaned>
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_25-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_25-windows-i586.cab
TCP: NameServer = 192.168.2.1 24.229.54.212 216.144.187.199 204.186.80.229
TCP: Interfaces\{2B1F2E8F-3C9A-485F-9F8A-D41BE44E6BF3} : DHCPNameServer = 192.168.2.1 24.229.54.212 216.144.187.199 204.186.80.229
TCP: Interfaces\{A14EF26A-61FF-4731-9929-9797EAE1222D} : DHCPNameServer = 172.168.37.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\mary ann\appdata\roaming\mozilla\firefox\profiles\zni3qowh.default\
FF - prefs.js: browser.startup.homepage - hxxps://www.yahoo.com/
FF - plugin: c:\program files\google\update\1.3.24.15\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: c:\program files\worldwinner.com, inc\worldwinner games\npwwload.dll
FF - plugin: c:\users\mary ann\appdata\roaming\facebook\npfbplugin_1_0_1.dll
FF - plugin: c:\users\mary ann\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\users\mary ann\appdata\roaming\move networks\plugins\npqmp071500000347.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_14_0_0_145.dll
FF - ExtSQL: !HIDDEN! 2009-08-14 10:39; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2014-6-17 147736]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2014-6-17 241944]
R0 AvgMfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2014-6-17 98584]
R1 Avgdiskx;AVG Disk Driver;c:\windows\system32\drivers\avgdiskx.sys [2014-6-17 121624]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2014-6-17 199960]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2014-6-17 21272]
R1 AvgLdx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2014-6-17 188696]
R1 AvgTdiX;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2014-6-17 197400]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2014\avgidsagent.exe [2014-6-27 3241488]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2014\avgwdsvc.exe [2014-6-17 289328]
R2 CFUACProxy_officeguardianv2n;CFUACProxy_officeguardianv2n;c:\programdata\officeguardianv2n\UACProxy.exe [2013-10-7 83792]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes anti-malware\mbamscheduler.exe [2014-7-27 1809720]
R2 MBAMService;MBAMService;c:\program files\malwarebytes anti-malware\mbamservice.exe [2014-7-27 860472]
R2 MotoConnect Service;MotoConnect Service;c:\program files\motorola\motoconnectservice\MotoConnectService.exe [2010-6-24 91456]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2008-10-25 365952]
R2 SacNetAgentService_C57C4F854F53;SacNetAgentService_C57C4F854F53;c:\programdata\officeguardianv2n\reminder\SacNetAgent.exe [2013-10-7 163664]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-10-25 193840]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2014-7-27 23256]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys [2014-7-27 110296]
R3 MBAMWebAccessControl;MBAMWebAccessControl;c:\windows\system32\drivers\mwac.sys [2014-7-27 51928]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-10-23 172192]
.
=============== Created Last 30 ================
.
2014-07-27 17:02:12   110296   ----a-w-   c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-07-27 16:59:48   74456   ----a-w-   c:\windows\system32\drivers\mbamchameleon.sys
2014-07-27 16:59:48   51928   ----a-w-   c:\windows\system32\drivers\mwac.sys
2014-07-27 16:59:48   23256   ----a-w-   c:\windows\system32\drivers\mbam.sys
2014-07-27 16:59:48   --------   d-----w-   c:\program files\Malwarebytes Anti-Malware
2014-07-13 22:53:44   --------   d-----w-   c:\users\mary ann\appdata\local\Canon Easy-PhotoPrint EX
2014-07-09 22:14:36   983552   ----a-w-   c:\program files\windows journal\JNTFiltr.dll
2014-07-09 22:14:36   965120   ----a-w-   c:\program files\windows journal\JNWDRV.dll
2014-07-09 22:14:36   937472   ----a-w-   c:\program files\common files\microsoft shared\ink\journal.dll
2014-07-09 22:14:36   1218048   ----a-w-   c:\program files\windows journal\NBDoc.DLL
2014-07-09 22:14:29   2051072   ----a-w-   c:\windows\system32\win32k.sys
2014-07-09 22:14:29   149504   ----a-w-   c:\program files\common files\microsoft shared\ink\tabskb.dll
2014-07-09 22:14:29   1305088   ----a-w-   c:\program files\common files\microsoft shared\ink\tipskins.dll
2014-07-09 22:14:29   114688   ----a-w-   c:\program files\common files\microsoft shared\ink\TipBand.dll
2014-07-09 22:14:26   506880   ----a-w-   c:\windows\system32\qedit.dll
2014-07-09 22:14:23   273408   ----a-w-   c:\windows\system32\drivers\afd.sys
.
==================== Find3M  ====================
.
2014-07-09 00:13:16   71344   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
2014-07-09 00:13:16   699056   ----a-w-   c:\windows\system32\FlashPlayerApp.exe
2014-06-17 20:22:02   188696   ----a-w-   c:\windows\system32\drivers\avgldx86.sys
2014-06-17 20:21:22   197400   ----a-w-   c:\windows\system32\drivers\avgtdix.sys
2014-06-17 20:18:00   241944   ----a-w-   c:\windows\system32\drivers\avglogx.sys
2014-06-17 20:17:58   147736   ----a-w-   c:\windows\system32\drivers\avgidshx.sys
2014-06-17 20:06:40   199960   ----a-w-   c:\windows\system32\drivers\avgidsdriverx.sys
2014-06-17 20:06:38   121624   ----a-w-   c:\windows\system32\drivers\avgdiskx.sys
2014-06-17 20:06:20   21272   ----a-w-   c:\windows\system32\drivers\avgidsshimx.sys
2014-06-06 23:12:01   1810432   ----a-w-   c:\windows\system32\jscript9.dll
2014-06-06 23:03:02   1427968   ----a-w-   c:\windows\system32\inetcpl.cpl
2014-06-06 23:02:16   1129472   ----a-w-   c:\windows\system32\wininet.dll
2014-06-06 22:57:04   142848   ----a-w-   c:\windows\system32\ieUnatt.exe
2014-06-06 22:56:20   421376   ----a-w-   c:\windows\system32\vbscript.dll
2014-06-06 22:52:42   2382848   ----a-w-   c:\windows\system32\mshtml.tlb
2014-06-06 22:51:59   11776   ----a-w-   c:\windows\system32\mshta.exe
.
============= FINISH: 18:25:30.10 ===============

Offline mare_wbpa

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Re: Compaq Laptop Freezing Up Again
« Reply #4 on: July 27, 2014, 09:40:10 PM »
Results of screen317's Security Check version 0.99.86 
 Windows Vista Service Pack 2 x86 (UAC is enabled) 
 Internet Explorer 9 
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````[/u]
 Windows Firewall Enabled! 
AVG AntiVirus Free Edition 2014   
AVG Anti-Virus Free               
 Antivirus up to date!  (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````[/u]
 Adobe Flash Player    14.0.0.145 
 Mozilla Firefox (30.0)
````````Process Check: objlist.exe by Laurent````````[/u] 
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbam.exe 
 AVG avgwdsvc.exe
 AVG avgrsx.exe
 AVG avgnsx.exe
 AVG avgemc.exe
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````[/u]
 Total Fragmentation on Drive C: 2 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````[/u]

Offline Corrine

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Re: Compaq Laptop Freezing Up Again
« Reply #5 on: July 27, 2014, 10:26:46 PM »
Please download Adware Cleaner by Xplode.  Please save it to your desktop!
  • Close all open programs and internet browsers.
  • Double-click AdwCleaner.exe to run the tool. 
    Note:  Windows Vista, Windows 7/8 users right-click and select Run As Administrator.
  • Click the Scan button.
  • AdwCleaner will begin.  Be patient as the scan may take some time to complete.
  • After the scan has finished, click the Report button.  A logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline mare_wbpa

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Re: Compaq Laptop Freezing Up Again
« Reply #6 on: July 29, 2014, 02:33:39 PM »
# AdwCleaner v3.301 - Report created 29/07/2014 at 11:25:27
# Updated 28/07/2014 by Xplode
# Operating System : Windows Vista (TM) Home Premium Service Pack 2 (32 bits)
# Username : mary ann - MARYANN-PC
# Running from : C:\Users\mary ann\Desktop\adwcleaner_3.301.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Found : C:\Users\mary ann\AppData\Roaming\Mozilla\Firefox\Profiles\gvvo0xw7.default\Extensions\staged\{ad9a41d2-9a49-4fa6-a79e-71a0785364c8}

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\AVG SafeGuard toolbar
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Found : HKLM\Software\AVG SafeGuard toolbar
Key Found : HKLM\Software\AVG Security Toolbar
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16561


-\\ Mozilla Firefox v30.0 (en-US)

[ File : C:\Users\mary ann\AppData\Roaming\Mozilla\Firefox\Profiles\gvvo0xw7.default\prefs.js ]


[ File : C:\Users\mary ann\AppData\Roaming\Mozilla\Firefox\Profiles\zni3qowh.default\prefs.js ]

Line Found : user_pref("extensions.irmysearch.aflt", "dsites");
Line Found : user_pref("extensions.irmysearch.cd", "2XzuyEtN2Y1L1QzutDtDtByEtB0BzyyDyDzztDzytDyD0ByEtN0D0Tzu0SyBtDyBtN1L2XzutBtFtBtFtCyEtFtCtAyBzytN1L1CzutCyD1B1P1R");
Line Found : user_pref("extensions.irmysearch.cr", "728447292");
Line Found : user_pref("extensions.irmysearch.instlRef", "");

-\\ Google Chrome v

*************************

AdwCleaner[R0].txt - [27552 octets] - [08/12/2013 20:17:20]
AdwCleaner[R1].txt - [23042 octets] - [08/12/2013 20:26:52]
AdwCleaner[R2].txt - [1930 octets] - [29/07/2014 11:25:27]
AdwCleaner[S0].txt - [4395 octets] - [08/12/2013 20:25:19]
AdwCleaner[S1].txt - [22875 octets] - [08/12/2013 20:28:11]

########## EOF - C:\AdwCleaner\AdwCleaner[R2].txt - [2111 octets] ##########

Offline Corrine

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Re: Compaq Laptop Freezing Up Again
« Reply #7 on: July 29, 2014, 05:21:05 PM »
Yes, some remnants and other adware/browser hijacks, although not likely to be causing the "freezing" issue you mentioned.  However, let's remove them and see how things progress.

1.  Double-click AdwCleaner.exe to run the tool again.
  • Click the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
Note:  Windows Vista, Windows 7/8 users right-click and select Run As Administrator.
  • After the scan has finished,
  • This time click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
2.  This tool often finds additional bits so please download Junkware Removal Tool to your desktop. <-Note:  Direct download link.

  • Disable your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it.  If you are using Windows Vista or Seven, right-mouse click it and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline mare_wbpa

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Re: Compaq Laptop Freezing Up Again
« Reply #8 on: July 29, 2014, 10:07:25 PM »
# AdwCleaner v3.301 - Report created 29/07/2014 at 18:55:03
# Updated 28/07/2014 by Xplode
# Operating System : Windows Vista (TM) Home Premium Service Pack 2 (32 bits)
# Username : mary ann - MARYANN-PC
# Running from : C:\Users\mary ann\Desktop\adwcleaner_3.301.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\mary ann\AppData\Roaming\Mozilla\Firefox\Profiles\gvvo0xw7.default\Extensions\staged\{ad9a41d2-9a49-4fa6-a79e-71a0785364c8}

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKLM\Software\AVG SafeGuard toolbar
Key Deleted : HKLM\Software\AVG Security Toolbar

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16561


-\\ Mozilla Firefox v30.0 (en-US)

[ File : C:\Users\mary ann\AppData\Roaming\Mozilla\Firefox\Profiles\gvvo0xw7.default\prefs.js ]


[ File : C:\Users\mary ann\AppData\Roaming\Mozilla\Firefox\Profiles\zni3qowh.default\prefs.js ]

Line Deleted : user_pref("extensions.irmysearch.aflt", "dsites");
Line Deleted : user_pref("extensions.irmysearch.cd", "2XzuyEtN2Y1L1QzutDtDtByEtB0BzyyDyDzztDzytDyD0ByEtN0D0Tzu0SyBtDyBtN1L2XzutBtFtBtFtCyEtFtCtAyBzytN1L1CzutCyD1B1P1R");
Line Deleted : user_pref("extensions.irmysearch.cr", "728447292");
Line Deleted : user_pref("extensions.irmysearch.instlRef", "");

-\\ Google Chrome v

*************************

AdwCleaner[R0].txt - [27552 octets] - [08/12/2013 20:17:20]
AdwCleaner[R1].txt - [23042 octets] - [08/12/2013 20:26:52]
AdwCleaner[R2].txt - [2191 octets] - [29/07/2014 11:25:27]
AdwCleaner[R3].txt - [2251 octets] - [29/07/2014 18:53:18]
AdwCleaner[S0].txt - [4395 octets] - [08/12/2013 20:25:19]
AdwCleaner[S1].txt - [22875 octets] - [08/12/2013 20:28:11]
AdwCleaner[S2].txt - [2194 octets] - [29/07/2014 18:55:03]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [2254 octets] ##########

Offline mare_wbpa

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Re: Compaq Laptop Freezing Up Again
« Reply #9 on: July 29, 2014, 10:33:00 PM »
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.3 (03.23.2014:1)
OS: Windows Vista (TM) Home Premium x86
Ran by mary ann on Tue 07/29/2014 at 19:19:08.63
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\mary ann\AppData\Roaming\mozilla\firefox\profiles\zni3qowh.default\minidumps [214 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 07/29/2014 at 19:30:53.27

Offline Corrine

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Re: Compaq Laptop Freezing Up Again
« Reply #10 on: July 30, 2014, 12:14:12 AM »
Can you describe what you are doing when your laptop freezes, please.  Is it when playing games, when surfing, on particular websites?


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline mare_wbpa

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Re: Compaq Laptop Freezing Up Again
« Reply #11 on: July 30, 2014, 02:59:50 PM »
I'm mainly just surfing the www.   There are sites that I check every day, but the freeze ups don't seem to be partial to any one in particular.  I sometimes get a window saying that Shockwave Flash may be busy or have stopped working.  I have noticed that once I get online there is sort of a warmup period that it freezes up very frequently for a few minutes, then sort of loosens up and the freeze ups are less frequent, but still happen throughout my time online.  Hope that answers your question.

Offline Corrine

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Re: Compaq Laptop Freezing Up Again
« Reply #12 on: July 30, 2014, 10:09:05 PM »
Thank you.

First, let's take care of removing the tools used:  Please download Delfix from here.

Ensure the following boxes are checked:
  • Remove disinfection tools
  • Create registry backup
  • Purge system restore

  • Click Run
The program will run for a few moments and then notepad will open with a log.   Please paste the log in your next reply.

Now about the freeze ups.  When it comes to Flash Player, that has been a long-standing problem.   One of the most common causes is hardware acceleration.  Instructions are available in the "Disable hardware acceleration in Flash" section, right after the "Update Flash" on this page:  https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

Since you are using Firefox, you may want to see if SpeedyFox helps.  It is simple to run, just download the version for Windows and double-click it to run.  When it launches, your profile will be checked.  To continue, click the Optimize! button.  If Firefox is still open, you will be prompted to close it. 


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline mare_wbpa

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Re: Compaq Laptop Freezing Up Again
« Reply #13 on: August 01, 2014, 09:39:20 PM »
# DelFix v10.8 - Logfile created 01/08/2014 at 18:32:38
# Updated 29/07/2014 by Xplode
# Username : mary ann - MARYANN-PC
# Operating System : Windows Vista (TM) Home Premium Service Pack 2 (32 bits)

~ Removing disinfection tools ...

Deleted : C:\Qoobox
Deleted : C:\Combofix
Deleted : C:\AdwCleaner
Deleted : C:\log.txt
Deleted : C:\Users\mary ann\Desktop\adwcleaner_3.301.exe
Deleted : C:\Users\mary ann\Desktop\ComboFix.exe
Deleted : C:\Users\mary ann\Desktop\dds.scr
Deleted : C:\Users\mary ann\Desktop\dds.txt
Deleted : C:\Users\mary ann\Desktop\FSS.txt
Deleted : C:\Users\mary ann\Desktop\JRT.txt
Deleted : C:\Users\mary ann\Desktop\JRT_NEW.exe
Deleted : C:\Users\mary ann\Desktop\SecurityCheck.exe
Deleted : C:\Users\mary ann\Documents\Downloads\dds(1).scr
Deleted : C:\Users\mary ann\Documents\Downloads\dds(2).scr
Deleted : C:\Users\mary ann\Documents\Downloads\dds.scr
Deleted : C:\Users\mary ann\Documents\Downloads\Extras.Txt
Deleted : C:\Users\mary ann\Documents\Downloads\RogueKiller.exe
Deleted : C:\Users\mary ann\Documents\Downloads\SecurityCheck(1).exe
Deleted : C:\Users\mary ann\Documents\Downloads\SecurityCheck.exe
Deleted : C:\Users\mary ann\Documents\Downloads\TFC.exe
Deleted : C:\Windows\grep.exe
Deleted : C:\Windows\PEV.exe
Deleted : C:\Windows\NIRCMD.exe
Deleted : C:\Windows\MBR.exe
Deleted : C:\Windows\SED.exe
Deleted : C:\Windows\SWREG.exe
Deleted : C:\Windows\SWSC.exe
Deleted : C:\Windows\SWXCACLS.exe
Deleted : C:\Windows\Zip.exe
Deleted : HKCU\console_combofixbackup
Deleted : HKLM\SOFTWARE\AdwCleaner
Deleted : HKLM\SOFTWARE\Swearware
Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\combofix.exe
Deleted : HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PEVSystemStart
Deleted : HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\procexp90.Sys
Deleted : HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\PEVSystemStart
Deleted : HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\procexp90.Sys

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #615 [Scheduled Checkpoint | 06/26/2014 02:57:10]
Deleted : RP #616 [Scheduled Checkpoint | 07/01/2014 17:08:03]
Deleted : RP #617 [Scheduled Checkpoint | 07/02/2014 22:04:08]
Deleted : RP #618 [Scheduled Checkpoint | 07/05/2014 01:36:00]
Deleted : RP #619 [Scheduled Checkpoint | 07/08/2014 23:48:19]
Deleted : RP #620 [Windows Update | 07/10/2014 14:02:47]
Deleted : RP #621 [Scheduled Checkpoint | 07/12/2014 02:21:07]
Deleted : RP #622 [Scheduled Checkpoint | 07/14/2014 02:56:37]
Deleted : RP #623 [Scheduled Checkpoint | 07/14/2014 23:54:21]
Deleted : RP #624 [Scheduled Checkpoint | 07/16/2014 00:32:32]
Deleted : RP #625 [Scheduled Checkpoint | 07/17/2014 02:43:50]
Deleted : RP #626 [Scheduled Checkpoint | 07/18/2014 16:38:42]
Deleted : RP #627 [Scheduled Checkpoint | 07/20/2014 19:52:06]
Deleted : RP #628 [Scheduled Checkpoint | 07/21/2014 16:35:47]
Deleted : RP #629 [Scheduled Checkpoint | 07/25/2014 01:20:20]
Deleted : RP #630 [Windows Update | 07/25/2014 14:38:29]
Deleted : RP #631 [Scheduled Checkpoint | 07/27/2014 17:56:46]
Deleted : RP #632 [Scheduled Checkpoint | 07/29/2014 01:51:46]
Deleted : RP #633 [Scheduled Checkpoint | 07/30/2014 20:11:12]
Deleted : RP #634 [Installed AVG 2014 | 08/01/2014 02:13:24]

New restore point created !

########## - EOF - ##########

Offline mare_wbpa

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Re: Compaq Laptop Freezing Up Again
« Reply #14 on: August 01, 2014, 09:40:43 PM »
Will do the rest soon.