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Offline Corrine

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Please follow the instructions below in the order provided.

1.  Please do the following to uninstall AdwCleaner.
  •   Double-click AdwCleaner.exe to run the tool.
  •   Click Uninstall
  •   Confirm with yes
2.  Delete the Junkware Removal Tool from your desktop,

3.  Firefox has had several critical security updates.  You need to update to Version 22.0.  Please select "Help" from the Firefox menu at the upper left of the browser window, then pick "About Firefox."  Click "Check for Updates" to get the update.

4.  Please tell me in your next reply if IE is still slow and explain as clearly as possible any other issues.


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Offline SellieS

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Corrine.  I am finished loading Firefox.  did you find any deficiencies in my logs?

Offline MikeW

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(4.  Please tell me in your next reply if IE is still slow and explain as clearly as possible any other issues.)

Hi Ellie, To help us understand better the problems you have been experiencing and to help Corrine in finding solutions. Please answer Item 4, and confirm you have successfully completed items 1 and 2.
Win 7 Home Premium  IE11 MSE  Mbam Pro

Offline SellieS

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I successfully completed and sent all of the items she wanted yesterday or the day before since this is now Saturday.  If you haven't seen them, let me know.  I wanted to get a reading of what was found.  I have not used my computer enough to answer her question of is it running faster and have the cycling circles stopped.

Thanks, diana

Offline MikeW

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Thanks, Please go ahead and test your computer, and let us know if you experience any problems
Win 7 Home Premium  IE11 MSE  Mbam Pro

Offline SellieS

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hello,

I have adequately used my computer and feel I get fewer cycling circles.

thanks, c and everyone else who contributed.

Offline Corrine

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Thank you for letting us know, Diana.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.