Author Topic: Smart pc Cleaner  (Read 6407 times)

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Offline 4on4off

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Smart pc Cleaner
« on: August 23, 2012, 05:14:03 AM »
Hello,

My friend at work has been having issued with his laptop. He is running win7 home premium. The main thing that he has been noticing is a popup for Smart pc Cleaner that pops up whenever he starts his laptop that says he has some outlandish number of things that need to be checked.

Here is the checkup log:

  Results of screen317's Security Check version 0.99.46 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 9 
``````````````Antivirus/Firewall Check:``````````````[/u]
 Windows Firewall Enabled! 
McAfee Anti-Virus and Anti-Spyware   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````[/u]
 Malwarebytes Anti-Malware version 1.62.0.1300 
 Smart PC Cleaner v3.0 
 Adobe Reader X 10.1.3 Adobe Reader out of Date! 
````````Process Check: objlist.exe by Laurent````````[/u] 
`````````````````System Health check`````````````````[/u]
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````[/u]

Here is the DDS log:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Arrowhead at 23:03:42 on 2012-08-22
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.1900.841 [GMT -7:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Program Files (x86)\Launch Manager\LMutilps32.exe
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\Acer\clear.fi\MVP\.\Kernel\DMR\DMREngine.exe
C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Shop To Win\ShopToWin.exe
C:\Program Files\mcafee.com\agent\mcagent.exe
C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe
C:\Windows\system32\igfxext.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Program Files (x86)\SelectRebates\SelectRebates.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11f_ActiveX.exe
C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\ytbb.exe
C:\Program Files\Common Files\McAfee\Core\mchost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k defragsvc
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.tdn.com/
uDefault_Page_URL = hxxp://acer.msn.com
mDefault_Page_URL = hxxp://acer.msn.com
mStart Page = hxxp://acer.msn.com
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
uURLSearchHooks: FCToolbarURLSearchHook Class: {5e89d89e-4280-65b4-95ac-388697067b31} - C:\Program Files (x86)\Shop to Win 28\Helper.dll
uURLSearchHooks: H - No File
uURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
mWinlogon: Userinit=userinit.exe,
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Qwiklinx: {3e7c8b5a-96ab-438f-bf9b-782400655440} - C:\Users\Arrowhead\AppData\Roaming\Qwiklinx\Qwiklinx.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120714144935.dll
BHO: DefaultTab Browser Helper: {7f6afbf1-e065-4627-a2fd-810366367d01} - C:\Users\Arrowhead\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll
BHO: Shop to Win: {a0d2864a-05fa-91f4-a5cc-def70d52f5af} - C:\Program Files (x86)\Shop to Win 28\Shop to Win 28.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO: TheSea.TheSeaPlugin: {c585d593-e7f3-4852-a200-561686ee02e4} - mscoree.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: ShopAtHomeIEHelper Class: {e8daaa30-6caa-4b58-9603-8e54238219e2} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll
TB: ShopAtHome.com Toolbar: {98279c38-de4b-4bcf-93c9-8ec26069d6f4} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
EB: TheSeaApp: {c585d593-e7f4-4852-a200-561686ee02e4} - mscoree.dll
uRun: [Smart PC Cleaner] C:\Program Files (x86)\Smart PC Cleaner\SPCLauncher.exe
uRun: [Shop To Win] C:\Program Files (x86)\Shop To Win\ShopToWin.exe
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [BackupManagerTray] "C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [ArcadeMovieService] "C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe"
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SelectRebates] C:\Program Files (x86)\SelectRebates\SelectRebates.exe
dRunOnce: [IsMyWinLockerReboot] msiexec.exe /qn /x{voidguid}
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{32ABD6CA-786B-43B5-AEC8-D7EED6D70F4D} : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{32ABD6CA-786B-43B5-AEC8-D7EED6D70F4D}\7427561637976627F676 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{32ABD6CA-786B-43B5-AEC8-D7EED6D70F4D}\84F4D454D253545323 : DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{B3917305-A200-44C0-9D84-D55943D066B9} : DhcpNameServer = 40.12.1.201 40.12.1.202
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\McAfee\msc\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\11.2.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
BHO-X64:     0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64:     AcroIEHelperStub - No File
BHO-X64: Qwiklinx: {3E7C8B5A-96AB-438F-BF9B-782400655440} - C:\Users\Arrowhead\AppData\Roaming\Qwiklinx\Qwiklinx.dll
BHO-X64:     Qwiklinx - No File
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120714144935.dll
BHO-X64:     scriptproxy - No File
BHO-X64: DefaultTab Browser Helper: {7F6AFBF1-E065-4627-A2FD-810366367D01} - C:\Users\Arrowhead\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabBHO.dll
BHO-X64:     DefaultTabBHO - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll
BHO-X64: Shop to Win: {A0D2864A-05FA-91F4-A5CC-DEF70D52F5AF} - C:\Program Files (x86)\Shop to Win 28\Shop to Win 28.dll
BHO-X64:     FCTBPos00Pos - No File
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO-X64: TheSea.TheSeaPlugin: {C585D593-E7F3-4852-A200-561686EE02E4} - mscoree.dll
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO-X64: ShopAtHomeIEHelper Class: {E8DAAA30-6CAA-4b58-9603-8E54238219E2} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
BHO-X64:     ShopAtHomeIEHelper - No File
TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll
TB-X64: ShopAtHome.com Toolbar: {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
EB-X64: {c585d593-e7f4-4852-a200-561686ee02e4} - No File
mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun-x64: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun-x64: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun-x64: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun-x64: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun-x64: [BackupManagerTray] "C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun-x64: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun-x64: [ArcadeMovieService] "C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe"
mRun-x64: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun-x64: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [SelectRebates] C:\Program Files (x86)\SelectRebates\SelectRebates.exe
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\system32\DRIVERS\mwlPSDFilter.sys --> C:\Windows\system32\DRIVERS\mwlPSDFilter.sys [?]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\system32\DRIVERS\mwlPSDNServ.sys --> C:\Windows\system32\DRIVERS\mwlPSDNServ.sys [?]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys --> C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-5-12 249648]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2011-7-14 352336]
R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2011-9-26 872552]
R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2011-1-17 29696]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-7-14 13336]
R2 Live Updater Service;Live Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2011-7-14 244624]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-1-27 249936]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-1-27 249936]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-1-27 249936]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-1-27 249936]
R2 McShield;McAfee McShield;C:\Program Files\Common Files\mcafee\systemcore\mcshield.exe [2011-7-14 199272]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2011-7-14 210584]
R2 mfevtp;McAfee Validation Trust Protection Service;"C:\Windows\system32\mfevtps.exe" --> C:\Windows\system32\mfevtps.exe [?]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [2011-4-23 256832]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-9-26 2656280]
R2 vToolbarUpdater11.2.0;vToolbarUpdater11.2.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe [2012-7-25 935008]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\system32\DRIVERS\L1C62x64.sys --> C:\Windows\system32\DRIVERS\L1C62x64.sys [?]
R3 MEIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 DefaultTabUpdate;DefaultTabUpdate;C:\Users\Arrowhead\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe [2012-8-1 107520]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-8-2 136176]
S3 AmUStor;AM USB Stroage Driver;C:\Windows\system32\drivers\AmUStor.SYS --> C:\Windows\system32\drivers\AmUStor.SYS [?]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-6-7 191752]
S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2011-4-2 173424]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-8-2 136176]
S3 McAWFwk;McAfee Activation Service;C:\PROGRA~1\mcafee\msc\mcawfwk.exe [2011-7-14 224704]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-1-27 249936]
S4 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2012-08-23 03:52:55   --------   d-----w-   C:\Users\Arrowhead\AppData\Roaming\Malwarebytes
2012-08-23 03:52:45   --------   d-----w-   C:\ProgramData\Malwarebytes
2012-08-23 03:52:44   24904   ----a-w-   C:\Windows\System32\drivers\mbam.sys
2012-08-23 03:52:44   --------   d-----w-   C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-08-19 03:19:03   503808   ----a-w-   C:\Windows\System32\srcore.dll
2012-08-19 03:19:03   43008   ----a-w-   C:\Windows\SysWow64\srclient.dll
2012-08-19 03:18:55   751104   ----a-w-   C:\Windows\System32\win32spl.dll
2012-08-19 03:18:55   559104   ----a-w-   C:\Windows\System32\spoolsv.exe
2012-08-19 03:18:54   67072   ----a-w-   C:\Windows\splwow64.exe
2012-08-19 03:18:54   492032   ----a-w-   C:\Windows\SysWow64\win32spl.dll
2012-08-19 03:18:44   59392   ----a-w-   C:\Windows\System32\browcli.dll
2012-08-19 03:18:44   136704   ----a-w-   C:\Windows\System32\browser.dll
2012-08-19 03:18:42   41984   ----a-w-   C:\Windows\SysWow64\browcli.dll
2012-08-19 03:18:34   3148800   ----a-w-   C:\Windows\System32\win32k.sys
2012-08-19 03:17:59   956928   ----a-w-   C:\Windows\System32\localspl.dll
2012-08-09 17:27:43   --------   d-----w-   C:\Program Files (x86)\Common Files\Symantec Shared
2012-08-04 05:43:53   --------   d-----w-   C:\Windows\System32\drivers\NSSx64\0307020.005
2012-08-04 05:43:53   --------   d-----w-   C:\Windows\System32\drivers\NSSx64
2012-08-04 05:43:52   --------   d-----w-   C:\Program Files (x86)\Norton Security Scan
2012-08-04 05:43:49   --------   d-----w-   C:\ProgramData\Norton
2012-08-04 05:43:39   --------   d-----w-   C:\ProgramData\NortonInstaller
2012-08-04 05:43:39   --------   d-----w-   C:\Program Files (x86)\NortonInstaller
2012-08-04 04:13:43   --------   d-----w-   C:\Users\Arrowhead\AppData\Local\Unity
2012-08-02 18:25:35   --------   d-----w-   C:\Windows\SysWow64\Adobe
2012-08-02 02:19:17   --------   d-----w-   C:\Users\Arrowhead\AppData\Local\visi_coupon
2012-08-02 02:19:08   --------   d-----w-   C:\extensions
2012-08-02 02:19:03   --------   d-----w-   C:\Users\Arrowhead\AppData\Roaming\Qwiklinx
2012-08-02 02:19:02   --------   d-----w-   C:\Program Files (x86)\Qwiklinx
2012-08-02 02:18:34   --------   d-----w-   C:\Program Files (x86)\Shop to Win 28
2012-08-02 02:18:08   --------   d-----w-   C:\Program Files (x86)\Playalot Games
2012-08-02 02:17:20   --------   d-----w-   C:\Program Files (x86)\Shop To Win
2012-08-02 02:16:08   --------   d-----w-   C:\Users\Arrowhead\AppData\Roaming\Smart PC Cleaner
2012-08-02 02:16:06   --------   d-----w-   C:\Program Files (x86)\Free Offers from Freeze.com
2012-08-02 02:16:01   --------   d-----w-   C:\Users\Arrowhead\AppData\Roaming\DefaultTab
2012-08-02 02:15:35   --------   d-----w-   C:\Program Files (x86)\The Sea App (Internet Explorer)
2012-08-02 02:15:21   --------   d-----w-   C:\Program Files (x86)\Smart PC Cleaner
2012-08-02 02:14:40   --------   d-----w-   C:\Program Files (x86)\Yahoo!
2012-08-01 16:34:07   --------   d-----w-   C:\ProgramData\HipSoft
2012-07-27 21:22:24   --------   d-----w-   C:\Users\Arrowhead\AppData\Roaming\runic games
2012-07-27 17:43:30   --------   d-----w-   C:\Users\Arrowhead\AppData\Roaming\FloodLightGames
2012-07-27 17:43:30   --------   d-----w-   C:\ProgramData\FloodLightGames
2012-07-27 16:21:08   737072   ----a-w-   C:\ProgramData\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2012-07-27 16:20:38   4283672   ----a-w-   C:\ProgramData\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll
2012-07-27 16:20:12   42776   ----a-w-   C:\ProgramData\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll
2012-07-27 16:20:03   539984   ----a-w-   C:\ProgramData\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2012-07-26 02:29:21   --------   d-----w-   C:\Users\Arrowhead\AppData\Local\Apple Computer
2012-07-26 02:29:19   --------   d-----w-   C:\Users\Arrowhead\AppData\Roaming\Barnes & Noble
2012-07-26 01:32:33   --------   d-----w-   C:\Users\Arrowhead\AppData\Roaming\Jewel Match 3
2012-07-25 22:49:56   --------   d-----w-   C:\Users\Arrowhead\AppData\Roaming\Mystery of Mortlake Mansion
.
==================== Find3M  ====================
.
2012-06-29 03:56:34   2312704   ----a-w-   C:\Windows\System32\jscript9.dll
2012-06-29 03:49:11   1392128   ----a-w-   C:\Windows\System32\wininet.dll
2012-06-29 03:48:07   1494528   ----a-w-   C:\Windows\System32\inetcpl.cpl
2012-06-29 03:43:49   173056   ----a-w-   C:\Windows\System32\ieUnatt.exe
2012-06-29 03:39:48   2382848   ----a-w-   C:\Windows\System32\mshtml.tlb
2012-06-29 00:16:58   1800704   ----a-w-   C:\Windows\SysWow64\jscript9.dll
2012-06-29 00:09:01   1129472   ----a-w-   C:\Windows\SysWow64\wininet.dll
2012-06-29 00:08:59   1427968   ----a-w-   C:\Windows\SysWow64\inetcpl.cpl
2012-06-29 00:04:43   142848   ----a-w-   C:\Windows\SysWow64\ieUnatt.exe
2012-06-29 00:00:45   2382848   ----a-w-   C:\Windows\SysWow64\mshtml.tlb
2012-06-06 06:06:16   2004480   ----a-w-   C:\Windows\System32\msxml6.dll
2012-06-06 06:06:16   1881600   ----a-w-   C:\Windows\System32\msxml3.dll
2012-06-06 06:02:54   1133568   ----a-w-   C:\Windows\System32\cdosys.dll
2012-06-06 05:05:52   1390080   ----a-w-   C:\Windows\SysWow64\msxml6.dll
2012-06-06 05:05:52   1236992   ----a-w-   C:\Windows\SysWow64\msxml3.dll
2012-06-06 05:03:06   805376   ----a-w-   C:\Windows\SysWow64\cdosys.dll
2012-06-02 22:19:42   186752   ----a-w-   C:\Windows\System32\wuwebv.dll
2012-06-02 22:15:31   2622464   ----a-w-   C:\Windows\System32\wucltux.dll
2012-06-02 22:15:12   36864   ----a-w-   C:\Windows\System32\wuapp.exe
2012-06-02 22:15:08   99840   ----a-w-   C:\Windows\System32\wudriver.dll
2012-06-02 05:50:10   458704   ----a-w-   C:\Windows\System32\drivers\cng.sys
2012-06-02 05:48:16   95600   ----a-w-   C:\Windows\System32\drivers\ksecdd.sys
2012-06-02 05:48:16   151920   ----a-w-   C:\Windows\System32\drivers\ksecpkg.sys
2012-06-02 05:45:31   340992   ----a-w-   C:\Windows\System32\schannel.dll
2012-06-02 05:44:21   307200   ----a-w-   C:\Windows\System32\ncrypt.dll
2012-06-02 04:40:42   22016   ----a-w-   C:\Windows\SysWow64\secur32.dll
2012-06-02 04:40:39   225280   ----a-w-   C:\Windows\SysWow64\schannel.dll
2012-06-02 04:39:10   219136   ----a-w-   C:\Windows\SysWow64\ncrypt.dll
2012-06-02 04:34:09   96768   ----a-w-   C:\Windows\SysWow64\sspicli.dll
.
============= FINISH: 23:04:29.09 ===============

Here is the Attach log:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 2/11/2012 9:50:04 PM
System Uptime: 8/22/2012 9:34:26 PM (2 hours ago)
.
Motherboard: Acer |  | HMA51_HR
Processor: Intel(R) Celeron(R) CPU B800 @ 1.50GHz | CPU1 | 795/1067mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 218 GiB total, 178.024 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP34: 6/15/2012 4:26:40 PM - Windows Update
RP35: 7/5/2012 10:52:30 PM - Windows Update
RP36: 7/14/2012 2:44:07 PM - Windows Update
RP37: 7/18/2012 1:13:13 PM - Windows Update
RP38: 7/31/2012 10:02:15 AM - Scheduled Checkpoint
RP39: 8/9/2012 10:08:16 AM - Scheduled Checkpoint
RP40: 8/19/2012 9:33:29 AM - Windows Update
.
==== Installed Programs ======================
.
Acer Backup Manager
Acer Crystal Eye Webcam
Acer ePower Management
Acer eRecovery Management
Acer Games
Acer Registration
Acer ScreenSaver
Acer Updater
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.3) MUI
Adobe Shockwave Player 11.6
Agatha Christie - Death on the Nile
Alcor Micro USB Card Reader
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
AVG Security Toolbar
Backup Manager V3
Big Fish Games: Game Manager
Bing Bar
clear.fi
clear.fi Client
D3DX10
DefaultTab
eBay Worldwide
FATE: The Cursed King
Final Drive: Nitro
Galerie de photos Windows Live
Google Toolbar for Internet Explorer
Google Update Helper
Governor of Poker 2 Premium Edition
Identity Card
Intel(R) Control Center
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
Jewel Match 3
Junk Mail filter update
Launch Manager
Malwarebytes Anti-Malware version 1.62.0.1300
McAfee Internet Security Suite
Mesh Runtime
Microsoft Office 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MSVCRT
MSVCRT_amd64
Mystery of Mortlake Mansion
MyWinLocker 4
MyWinLocker Suite
newsXpresso
NOOK for PC
Norton Online Backup
Norton Security Scan
NTI Media Maker 9
Penguins!
Plants vs. Zombies
Plants vs. Zombies - Game of the Year
Playalot Games
Polar Bowler
Polar Golfer
Qwiklinx
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Shop To Win
ShopAtHome.com Toolbar
Shredder
Skype™ 5.3
Smart PC Cleaner v3.0
swMSM
The Sea App (Internet Explorer)
Times Reader
Torchlight
Unity Web Player
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update Installer for WildTangent Games App
Virtual Villagers 5 - New Believers
Welcome Center
WildTangent Games App (Acer Games)
Windows Live
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! Software Update
Yahoo! Toolbar
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
8/22/2012 9:34:10 PM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
8/22/2012 8:59:37 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service McNaiAnn with arguments "" in order to run the server: {DC7EF8E1-824F-4110-AB43-1604DA9B4F40}
8/22/2012 8:55:41 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
8/22/2012 8:55:41 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
8/22/2012 8:55:39 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
8/22/2012 8:55:34 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  discache mwlPSDFilter mwlPSDNServ mwlPSDVDisk spldr Wanarpv6
8/22/2012 8:55:34 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
8/22/2012 10:50:06 PM, Error: Service Control Manager [7034]  - The DefaultTabUpdate service terminated unexpectedly.  It has done this 1 time(s).
8/19/2012 9:33:03 AM, Error: Service Control Manager [7031]  - The McAfee McShield service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
8/19/2012 9:32:49 AM, Error: Service Control Manager [7034]  - The McAfee Scanner service terminated unexpectedly.  It has done this 1 time(s).
.
==== End Of File ===========================


I think I got that right.

4

Offline Corrine

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Re: Smart pc Cleaner
« Reply #1 on: August 23, 2012, 01:39:33 PM »
Hi 4on4off.

Your friend either installed Smart PC Cleaner v3.0 or it came with another program that was installed on the computer.  It can be uninstalled from Control Panel\All Control Panel Items\Programs and Features.

That said, there McAfee is shown as disabled and there are leftover signs of Norton and AVG.  Does your friend have a current license for McAfee?  The uninstallers for Norton and AVG can be obtained from here:  http://singularlabs.com/uninstallers/security-software/

Also note that Adobe Reader needs to be updated.  I recommend the FTP download site:  ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.4/ with no risk of add-ons.

Please let me know if there is a problem removing Smart PC Cleaner.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline 4on4off

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Re: Smart pc Cleaner
« Reply #2 on: August 23, 2012, 01:49:27 PM »
Hi Corrine,

No problem removing Smart PC Cleaner.

He does have a current license for McAfee, I just disabled it while running DDS.

Adobe has been updated and the AVG/Norton remnants dealt with.

Thank you for the advice.

4

Offline 4on4off

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Re: Smart pc Cleaner
« Reply #3 on: August 23, 2012, 07:31:04 PM »
The funny thing is when he was telling me about the pop up he said it was winsecurity or something. I didn't like the sound of that as that was the bugger that got me started helping others because it crippled me that day.

I was also concerned cuz he said he was unable to log on to certain sites for hunting but was able to on other machines. I had run some scans before posting and mwb found a few things that I believe were associated with the gaming sites that his kid plays on.

When nothing came up regarding the smart pc cleaner I thought I may need a little help, although RKILL found no malware to stop.

Anyway, thanks again for putting me at ease as this seems to have just needed a "surface cleaning" but I will get it back to him and see if he has any issues.

4

Offline Corrine

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Re: Smart pc Cleaner
« Reply #4 on: August 23, 2012, 09:52:47 PM »
Seeing as how you have your hands full with your sister's Windows xp home advanced boot menu loop, if Smart PC Cleaner was the only problem, let's see how your friend makes out.  Remind him to be careful when downloading software to uncheck the unnecessary extra offerings.  That is likely how he got this program installed.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline 4on4off

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Re: Smart pc Cleaner
« Reply #5 on: August 23, 2012, 09:56:12 PM »
I will be giving it back my friend when I see him at work tonight. I didn't see any of the usual stuff I expected but I believe his son downloads anything that says it is free what he was telling me when he visits the game sites....not good.

He thought he might have a bad infection but we will see if he has any issues.

Thanks again.

4

Offline winchester73

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Re: Smart pc Cleaner
« Reply #6 on: August 23, 2012, 11:27:21 PM »
I didn't see SpywareBlaster installed  :D
Speak softly, but carry a big Winchester ... Winchester Arms Collectors Association member

Offline nearandwest

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Re: Smart pc Cleaner
« Reply #7 on: August 24, 2012, 04:47:26 PM »
Hello: I apologize for intruding into this thread, but I was wondering if the laptop in question here should have those toolbars uninstalled?

Neal   :)

Offline Corrine

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Re: Smart pc Cleaner
« Reply #8 on: August 24, 2012, 06:52:26 PM »
Hi, Neal.  Welcome to LandzDown Forum.

The AVG Security Toolbar should have been removed with the AVG uninstaller.  There isn't adware with the Bing Bar, Yahoo! or Google Toolbar.  The ShopAtHome.com Toolbar is listed in installed programs and can be uninstalled at the owner's option.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline nearandwest

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Re: Smart pc Cleaner
« Reply #9 on: August 24, 2012, 07:43:43 PM »
Thank you, Corrine. First and foremost, I have been quite impressed with the positive results that have been achieved by the Landzdown team.

The reason for my inquiry related to toolbars was more of a performance-related issue than an adware issue. It has been my experience that the removal of toolbars (such as the ones in this particular thread) results in a faster processing ability.

Again, you folks do a great service to help others with their computer issues.

Neal

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Offline Corrine

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Re: Smart pc Cleaner
« Reply #10 on: August 24, 2012, 11:06:13 PM »
Thank you, Neal. 

BTW, it is about time you registered here to see what fellow GW members are up to when ravencajun (R-C here at LzD) sends them here.  :)


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Offline nearandwest

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Re: Smart pc Cleaner
« Reply #11 on: August 25, 2012, 02:56:43 AM »
But I AM already a registered member on Landzdown. I do enjoy following the progress of people's computer issues, and I have learned quite a bit. Thanks to all the team at Landzdown for being such good, patient instructors.   :thumbsup:

Offline 4on4off

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Re: Smart pc Cleaner
« Reply #12 on: August 25, 2012, 09:06:14 PM »
So far the only feed back I got was that it was running hot where the fan is and it froze up on him when chatting. Having him get some canned air when he can and I will show him how to safely blow it out.