Author Topic: Threads, slow computer, error in updates  (Read 18298 times)

0 Members and 1 Guest are viewing this topic.

Offline DR M

  • LzD Friends
  • Hero Member
  • *****
  • Posts: 1547
    • View Profile
Re: Threads, slow computer, error in updates
« Reply #15 on: February 18, 2017, 01:17:32 PM »
Well, it seems that it's impossible for me to install updates on this computer.

Every time I reboot, it downloads updates, but then, after the next restart, it downloads the same updates with no result again. I tried stop windows update service, rename the software distribution folder etc., but nothing worked.

Any ideas before I return the computer?  :-\

Offline Corrine

  • The Mystical Rose
  • Administrator
  • Hero Member
  • *****
  • Posts: 19231
  • "Stronger than the past, united in our goal."
    • View Profile
    • Security Garden
Re: Threads, slow computer, error in updates
« Reply #16 on: February 18, 2017, 02:41:42 PM »
 I suspect you've heard it from me before but I'll say it again.  The place for help with problems with Windows Updates is at Sysnative.  Without the latest updates, you know as well as I do that makes your friend's system vulnerable.  If you need to get the computer back to your friend, please strongly encourage posting the requested logs at Sysnative.  Windows Update Forum Posting Instructions.  (Ask DonnaB.  She'll confirm getting help there.)


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline DR M

  • LzD Friends
  • Hero Member
  • *****
  • Posts: 1547
    • View Profile
Re: Threads, slow computer, error in updates
« Reply #17 on: February 18, 2017, 02:53:58 PM »
I suspect you've heard it from me before but I'll say it again.  The place for help with problems with Windows Updates is at Sysnative. 

I have heard it from you, you don't have to suspect anything... I know... Why to ask anybody else... But I just feel more comfortable here, so I'm trying to spend every peace of hope in LzD, and then go to Sysnative. :)


Offline DR M

  • LzD Friends
  • Hero Member
  • *****
  • Posts: 1547
    • View Profile
Re: Threads, slow computer, error in updates
« Reply #18 on: February 18, 2017, 03:10:37 PM »
NOTE:

1. I forgot Sysnative password.
2. I deleted my registered email (yahoo account).

And now??  ???  :o

Offline satrow

  • LzD Friends
  • Full Member
  • *****
  • Posts: 210
    • View Profile
Re: Threads, slow computer, error in updates
« Reply #19 on: February 18, 2017, 03:54:03 PM »
NOTE:

1. I forgot Sysnative password.
2. I deleted my registered email (yahoo account).

And now??  ???  :o

https://www.sysnative.com/forums/sendmessage.php (Contact Us URL, bottom of each of their pages).

A quick explanation and your new email address and you should get a reply once an Admin/Mod has looked at it ;)

Offline DR M

  • LzD Friends
  • Hero Member
  • *****
  • Posts: 1547
    • View Profile
Re: Threads, slow computer, error in updates
« Reply #20 on: February 18, 2017, 04:05:56 PM »
NOTE:

1. I forgot Sysnative password.
2. I deleted my registered email (yahoo account).

And now??  ???  :o

https://www.sysnative.com/forums/sendmessage.php (Contact Us URL, bottom of each of their pages).

A quick explanation and your new email address and you should get a reply once an Admin/Mod has looked at it ;)


THANK YOU!!!

Offline Corrine

  • The Mystical Rose
  • Administrator
  • Hero Member
  • *****
  • Posts: 19231
  • "Stronger than the past, united in our goal."
    • View Profile
    • Security Garden
Re: Threads, slow computer, error in updates
« Reply #21 on: February 18, 2017, 05:25:38 PM »
I changed your email address in your profile so you can do a password reset.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline DR M

  • LzD Friends
  • Hero Member
  • *****
  • Posts: 1547
    • View Profile
Re: Threads, slow computer, error in updates
« Reply #22 on: February 18, 2017, 05:50:23 PM »
I changed your email address in your profile so you can do a password reset.

THANK YOU!!!


Offline DR M

  • LzD Friends
  • Hero Member
  • *****
  • Posts: 1547
    • View Profile
Re: Threads, slow computer, error in updates
« Reply #23 on: February 18, 2017, 07:56:52 PM »
UPDATE:

Before ask for help in Sysnative, I decided to do something else, just a last trial.

I downloaded the upgrade tool from Microsoft, and run the update manual.

The procedure started, until WINPATROL warn me about rollback service at start up (I installed it the other time I asked for help for this computer).

I reject the change, the procedure continued, until AGAIN WINPATROL warn me again, about the same service.

I rejected it again, but I open Win Patrol to see the start up programs on the computer.

The roll back service was there!

I disable it and remove it.

I realized that the roll back service was cancelling  the update, every time the computer was rebooted! It was a circle!

After disabled and removed the service from within Win Patrol, the anniversary update was installed in the computer!!!!!!!!!!!!

And then other updates were installed!!!

I have no idea why this happened, but I know that I spent more than 24 hours downloading, waiting, downloading and waiting!!!!

THE END! (I hope)


Offline Corrine

  • The Mystical Rose
  • Administrator
  • Hero Member
  • *****
  • Posts: 19231
  • "Stronger than the past, united in our goal."
    • View Profile
    • Security Garden
Re: Threads, slow computer, error in updates
« Reply #24 on: February 18, 2017, 09:10:00 PM »
WinPatrol was doing its job -- notifying you of a change.  Because you were in the process of installing updates, instead of rejecting the change, you should have allowed it. 


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline DR M

  • LzD Friends
  • Hero Member
  • *****
  • Posts: 1547
    • View Profile
Re: Threads, slow computer, error in updates
« Reply #25 on: February 19, 2017, 11:47:47 AM »
WinPatrol was doing its job -- notifying you of a change.  Because you were in the process of installing updates, instead of rejecting the change, you should have allowed it.

I didn't highlight WinPatrol to ''blame it'', but to ''thank it'', because its warning guide me to see that something strange was happening at start up.

Anyway. The computer is running fine for now. We'll watch at it, and if something goes wrong I'll report it.




Offline DR M

  • LzD Friends
  • Hero Member
  • *****
  • Posts: 1547
    • View Profile
Re: Threads, slow computer, error in updates
« Reply #26 on: February 19, 2017, 12:24:58 PM »

I didn't highlight WinPatrol to ''blame it'', but to ''thank it'', because its warning guide me to see that something strange was happening at start up.

Anyway. The computer is running fine for now. We'll watch at it, and if something goes wrong I'll report it.

It guided me! I have a serious problem with past tense!!!!!

Offline winchester73

  • Half a bubble off plumb
  • Administrator
  • Hero Member
  • *****
  • Posts: 7190
  • Liverpool FC - YNWA
    • View Profile
Re: Threads, slow computer, error in updates
« Reply #27 on: February 19, 2017, 01:24:03 PM »
Well done  :)
Speak softly, but carry a big Winchester ... Winchester Arms Collectors Association member

Offline Corrine

  • The Mystical Rose
  • Administrator
  • Hero Member
  • *****
  • Posts: 19231
  • "Stronger than the past, united in our goal."
    • View Profile
    • Security Garden
Re: Threads, slow computer, error in updates
« Reply #28 on: February 23, 2017, 10:28:38 PM »
Since we ended up going in a different direction, did you remove the tools used before returning the computer?  (I know you know what to do.  :) )


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline DR M

  • LzD Friends
  • Hero Member
  • *****
  • Posts: 1547
    • View Profile
Re: Threads, slow computer, error in updates
« Reply #29 on: February 24, 2017, 03:29:10 PM »
Since we ended up going in a different direction, did you remove the tools used before returning the computer?

I did. I removed them. Thank you.