Author Topic: I Have a Question  (Read 2826 times)

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Offline classycat

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I Have a Question
« on: February 25, 2006, 08:20:32 PM »
WHEN MY VIRUS SCAN RUNS, IT SHOWS MY AD AWARE TO BE A VIRUS THREAT.

WHY ?  AND WHAT SHOULD I DO?

I USE NORTON AND HAVE WIN. XP

THANKS

Offline Eric the Red

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Re: I Have a Question
« Reply #1 on: February 25, 2006, 08:28:43 PM »
Hi classycat, welcome to the forum.

The following information from lavasoft may assist you.

Quote
SYMPTOM
While performing a scan with Ad-aware, a background antivirus monitor may issue an alert, stating that a virus has been found in a subfolder of the Ad-aware folder.

CAUSE
During a scan, Ad-aware will temporarily decompress files to scan their contents.  Some antivirus applications include an option to quarantine infected files, and when Ad-aware decompresses these quarantined files, the antivirus background scanner detects the virus moving outside the quarantine area.

RESOLUTION
Either remove the quarantined files via your antivirus application, or have Ad-aware ignore the antivirus program's quarantine folders/files during a scan.

I hope that that helps
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Offline Die Hard

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Re: I Have a Question
« Reply #2 on: February 26, 2006, 12:42:25 AM »
classycat, hello and welcome  :thumbsup:

You can read Eric the Red´s information "backwards", too. AdAware also creates backups,Quarantine which it stores in a subfolder. This quarantine contains the baddies removed during scans and they could later be picked up and detected by your antivirus program.

The resolution is the same :
Quote
RESOLUTION
Either remove the quarantined files in your AdAware, or have Norton ignore AdAware´s  quarantine folders/files during a scan.

 

Die Hard :)
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