Author Topic: Malwarebytes and System Restore.  (Read 4759 times)

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Offline Zootopia3000

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Malwarebytes and System Restore.
« on: April 11, 2017, 07:51:06 PM »
On my Win 7 PC I needed to do a system restore but it failed twice, complaining about anti-virus. Turned out I needed to not just disable Malwarebytes protection, but disable Malwarebytes startup. LOL, that's pretty intrusive. Anyone else come across that issue?

Offline Metallica

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Re: Malwarebytes and System Restore.
« Reply #1 on: April 12, 2017, 05:44:15 AM »
Hi Zootopia3000,

Was that Malwarebytes 3.0 with the self-protection module enabled?
And how exactly did you start the system restore procedure?

Offline Zootopia3000

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Re: Malwarebytes and System Restore.
« Reply #2 on: April 12, 2017, 05:49:24 AM »
MBAM 3.0.

Ran system restore from Advanced menu (right-click My PC). System overall was acting a lot more sluggish of late anyway, so made a choice between MBAM or System Restore, one had to go, and it was System Restore today. I run ERUNT on that system with 15 days worth of registry backups, and ERUNT has saved my butt before when needed.

Oh, had MBAM with defaults also, except Web Protection, I hate its Web Protection Mode.

Offline Metallica

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Re: Malwarebytes and System Restore.
« Reply #3 on: April 12, 2017, 08:14:22 AM »
It is not a known problem and I was unable to reproduce it.
If you like you can open a support ticket, to see if they can help you figure it out: https://www.malwarebytes.com/support/

Offline Zootopia3000

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Re: Malwarebytes and System Restore.
« Reply #4 on: April 12, 2017, 03:39:18 PM »
Well it did happen, three times, with different dates chosen, 'til I disabled MBAM startup. I first tried uninstalling Security Essentials which I had for manual scans (not realtime). I have since not reinstalled Security Essentials, at this point MBAM realtime is all I want. I'll try tomorrow (or late tonight) to do a system restore (after re-enabling) and see if the issue reproduces itself and post results here. Still doing stuff on that PC today, felt it needed some Spring cleaning (including dustout).

Oh, and one more thing, I did an uninstall of MBAM and removed all left behind folders as well as deleted its registry values in [Software] in Current User and Local Machine, then reinstalled. MBAM on that system initially had version. 1.75 I think, and updated over and over since, so now it's my assumption that I will not be able to reproduce because of a fresh install of MBAM.

Offline Metallica

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Re: Malwarebytes and System Restore.
« Reply #5 on: April 12, 2017, 04:22:28 PM »
That could indeed be a problem as the old versions installed to a different folder than the new ones.
Keep us posted. :)

Offline Zootopia3000

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Re: Malwarebytes and System Restore.
« Reply #6 on: April 12, 2017, 11:07:18 PM »
Now able to restore, but still keeping restore off in the future, prefer the speed up on this older PC. Dang websites always get more and more loaded up with bells, whistles and flashy things.

Offline Corrine

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Re: Malwarebytes and System Restore.
« Reply #7 on: April 13, 2017, 04:09:17 PM »
I don't see where System Restore should be slowing down your PC.  Either you create a manual restore point, install software which generally automatically results in creation of a restore point (although I make a point of creating a restore point before installing a new program) or an automatic restore point is created before installing Windows Updates. 


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Offline Zootopia3000

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Re: Malwarebytes and System Restore.
« Reply #8 on: April 14, 2017, 11:34:21 AM »
System Restore is always monitoring.