Author Topic: Malwarebytes problem or at least questions  (Read 5092 times)

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Offline Sugar_fl

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Malwarebytes problem or at least questions
« on: December 16, 2008, 05:11:58 PM »
This morning I was looking at Malwarebytes & went to see what was in quarantine.. I found many.. All wouldn't fit in the picture below.  They stopped on Dec. 3 which is about the time we removed a bunch of problems. We know that I had more problem the last few days... it didn't quarantine them. I don't understand this quarantine thing.. Does that make things safe? It should. If they were in quarantine why did I still have to fix it in combo-fix. They should have been harmless there. I am questioning MWB not the crew here...questioning  MY knowledge of how things work.
  I tried to update & it failed (picture below) I rebooted & tried again & failed again.. For  some reason (guess I'm stubborn) I tried the 3rd time & it worked. Does this have to be manually updated? Would the pay one be worth the $25 or so it cost? Would it auto update..
I hope this post makes good sense :confused:
[img width= height=]http://img246.imageshack.us/img246/7956/mb2db1.jpg[/img]
[img width= height=]http://img246.imageshack.us/img246/3820/mbfailce3.jpg[/img]

Offline winchester73

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Re: Malwarebytes problem or at least questions
« Reply #1 on: December 16, 2008, 07:18:35 PM »
My recommendations ...

Quote
This morning I was looking at Malwarebytes & went to see what was in quarantine.. I found many.. All wouldn't fit in the picture below.

"Delete All" in the MBAM quarantine.  You don't need any of those items, no reason to keep them around.

The reason why most programs quarantine something instead of deleting them permanently is quite simple.  What if it was a false positive detection?  Or something that you know about and want to use?  It's really up to the user what is and what isn't on their computer.  If something was permanently removed and it turned out to be a necessary component, you might have an expensive paperweight as a result.  Yes, the quarantine area is a "safe" zone.  The items are segregated, and inactive.

As a rule of thumb, I recommend keeping things in quarantine for a couple of boot-ups.  If nothing seems amiss, clear the quarantine file.

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We know that I had more problem the last few days... it didn't quarantine them.

Every program has a different detection list.  If MBAM didn't find anything, it didn't quarantine anything.   :)

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If they were in quarantine why did I still have to fix it in combo-fix.

Stubborn infections require specialized tools like ComboFix, with custom instructions for each user.  These types of tools work a bit differently, and for the most part DON'T quarantine ... they are designed to "kill" things.  What CF was doing in your case was independent of the other programs, and what might or might not have been found or quarantined.

MBAM is a fantastic program.  Keep it updated, and run it periodically.

That DLL registration problem ... if memory serves, it is part of the Context Menu, the right click function to be precise.  There are lots of reasons why you hit a temporary glitch.  Let's leave it alone unless the problem continues.
Speak softly, but carry a big Winchester ... Winchester Arms Collectors Association member