Author Topic: WinPatrol automatically shuts down after 52 Minutes System Uptime  (Read 2228 times)

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Offline germy

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WinPatrol automatically shuts down after 52 Minutes System Uptime
« on: September 28, 2015, 04:03:31 PM »
I am not sure when it happened for the first time that my WinPatrol Icon (blue) vanished from the systray and the "WinPatrol.exe *32" process from the Windows Task Manager. It now happens regularly after about 52 minutes system uptime. If I then logout and login again, WP starts working again (I don't know whether for another 52 minutes or shorter).

It could be that WinPatrol PLUS v 30.5.2014.0:30.5.2014.0 was the last stable and fully functioning version on my system. (Could I locate the exact point in time of the first WP malfunction in the WinPatrol Report Log?) I cannot think of a remarkable event other than the change of WP version that could have caused the defect.

I am astonished that WP cannot defend itself better and I would like to know how this can happen and what I could do to cure the situation.

I should not hide the fact that although WP is started as HKLM_RUN it vanishes only in one of my Standard User Accounts. It stays alive in the Admin and a second Standard User Account.

Of course I should try to repair the defective account, all the more so as this is not the only defect of this account. However, I would like to learn from the situation first and see whether WP can be cured.


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Intel Core i3 540, 8 GB RAM, 2 SATA-HDD with 640 GB each, Win7 64-Bit, MSE, WinPatrol PLUS, Fx 40.0.3 with NoScript, Tb 38.2.0 (POP3)

Offline Digerati

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Re: WinPatrol automatically shuts down after 52 Minutes System Uptime
« Reply #1 on: September 28, 2015, 06:15:44 PM »
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all the more so as this is not the only defect of this account
Not sure it fair to blame WinPatrol if the whole user account is having problems. And are you sure WinPatrol stopped or just the system tray.

If me, I might uninstall WinPatrol, reboot, then install it again.
Bill (AFE7Ret)
Freedom is NOT Free!
2007 - 2018

Offline germy

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Re: WinPatrol automatically shuts down after 52 Minutes System Uptime
« Reply #2 on: September 29, 2015, 02:20:33 PM »
As I said before, the "WinPatrol.exe *32" process vanishes from the Windows Task Manager at the same time.

I do not intend to blame anything or anybody. I am only concerned that a software that is designed to defend itself against being closed, does shut down regularly and I wonder what lies behind that time interval of 52 minutes.

Of course I have tried several times to uninstall and reinstall WinPatrol - with the same result.

Offline Digerati

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Re: WinPatrol automatically shuts down after 52 Minutes System Uptime
« Reply #3 on: September 29, 2015, 04:04:32 PM »
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Of course I have tried several times to uninstall and reinstall WinPatrol - with the same result.
Well, of course we have no way of knowing that unless you say so.

I do agree, however, that it is disconcerting that it is getting shutdown, but sadly, I have no other suggestions. WP has been very reliable on all my systems and uninstalling/reinstalling has always fixed any problems in those rare events I had problems.

Unless someone here has more ideas, I might suggest you contact support@winpatrol.com with this problem. And then please post back with an update so we all might learn something.
Bill (AFE7Ret)
Freedom is NOT Free!
2007 - 2018

Offline germy

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Re: WinPatrol automatically shuts down after 52 Minutes System Uptime
« Reply #4 on: November 19, 2015, 03:13:56 PM »
I thought I had posted that I would report back on the outcome of my contacting WinPatrol Support on this matter. But I cannot find this posting any more. Anyway, here are the results of that consultation:

As to the reason for my problem I was told that there is a “clean-up” process that runs around 1 hour after start-up that could result in the issue I was seeing. Upgrading to the latest version  should fix the problem.

I was told that WinPatrol 33.6.2015.18 was available which is more stable than the version I was running. So I uninstalled my version and installed the proposed one. That solved the problem.

In the context of this E-Mail consultation with WinPatrol Support I asked two additional questions. The answers may be of some interest here:

  • The makers of WinPatrol prefer to have WinPatrol PLUS in HKCU run instead of HKLM run because it is installed on a user by user basis.
  • They stopped using the -expressboot parameter because they found some problems in the way that code was written that was leading to repeat alerts. The savings at start-up were negligible so they decided to simply remove it from the product.