Author Topic: 3 more botched Windows patches: KB 2803821, KB 2840628, KB 2821895 (Infoworld)  (Read 4188 times)

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Offline babyoh

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Very irritating. After these last microsoft updates, i've been having explorer.exe freezes/crashes like mad.
i'm running scans, and will do a system restore -- altho, according to this article, that WON'T help these bugs introduced by microsoft.
(i'm guessing that's the likely culprit.)

LINK:
http://www.infoworld.com/t/microsoft-windows/3-more-botched-windows-patches-kb-2803821-kb-2840628-and-kb-2821895-222807

From the article:
"Microsoft's patching problems have hit a new low, with three botched patches now in desperate need of attention."

"I've been covering the vagaries of Windows patches for a decade, and I've never seen the situation deteriorate like this"


Offline Corrine

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Hi, babyoh.

KB 2821895 is for Windows 8/Windows RT so would not have been offered to you.

KB 2803821 is for Windows 7 but relates to videos having a black line and appears to apply to machines with Adobe Premier Pro CS6, Camtasia Studio 8.1, or Serif MoviePlus X6.  So, even if the problem is on your Windows 7 computer and not XP, explorer.exe freezing isn't related to that update.

KB 2840628 is for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64.  However, the problems described relate to Microsoft System Configuration Center, which is a business software.

Thus, the problem you are describing does not appear to be related to those three updates.   Did you also update Adobe Flash Player at the same time or make other system changes?

You might want to run System File Checker.  The scan which will check and attempt to fix any corrupted files on your system.
  • Click Start, and then type cmd in the Start Search box.
  • Right-click cmd in the Programs list, and then right-click Run as administrator.
  • If you are prompted for an administrator password or confirmation, type your password or click Continue
  • At the command prompt, type the following line, and then press ENTER:  sfc /scannow (note the space before the slash)
  • When the scan is complete, if no errors are found, restart your computer and post back



Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline babyoh

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hi corrine. thanks for getting back to me so quickly.
things went downhill fast; i had to reformat my drive, so i lost my notes and event viewer data.

i'll tell you what happened, as best i remember it.

allowed the microsoft update. during it, MS Security Essentials turned on. it said something about relying on the user to "update it" regularly. -- i don't recall seeing this message before (i have it update automatically).
thinking it was part of the ms update, i kept clicking to allow the app to... it looked like it was downloading a newer version.
after this, everything seemed fine. windows kept updating, and i was online/on computer for hours. i powered down.

when i booted the next time, ms let me know some new av signatures were downloading.

soon after, things went wonky. computer behaved as if it's memory was maxed out -- eventhough i have 16 GB of RAM, and process explorer showed CPU Idle at 90%+  -- some apps slowed and crashed. closed files etc; made no difference at all.

event viewer had errors for explorer.exe crashing. it only crashed twice -- the last hr or so i was on, it had *NO* errors at all, but computer was slow and wonky.

can't remember the exact error i got, except that it had a ton of zeros in it. something like 18e0000000000000000000...

i googled it; people complained about the same problem (same error, same symptoms) starting a few yrs ago. some said it happened right after an ms update. some thought it was connected to a problem with MSE / MSE not playing nice with the ms updates (which scared me!)

*several ppl* had this identical problem AFTER they uninstalled MSE, and the forums told them to try deleting little pieces left behind.

- wish i could be more specific, but i lost all my notes etc on this.


*** is MSE safe to run? i hadn't noticed any problems with it, prior to this.

i'm re-building my apps/files and don't want any more problems!


 -- PS. no recent updates i can recall, except for signature definitions from spywareBlaster, MBAM, spybot etc.
i did update FLASH, but it was days and days ago.


Offline Corrine

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Security updates were released on July 9, which was prior to the engine update (Antimalware Engine 1.1.9700.0 was released to customers on 15 Jul 2013).  I had no problem with it.  As far as a problem from a few years ago, that does not mean that it was what you ran into and have certainly found MSE safe to run. 

Sorry I can't provide an answer as to why you ran into a problem. :(

 


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline MikeW

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It all worked fine for me too
Win 7 Home Premium  IE11 MSE  Mbam Pro

Offline winchester73

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Did you run System File Checker?
Speak softly, but carry a big Winchester ... Winchester Arms Collectors Association member

Offline babyoh

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no, got zapped before i had the chance to run System File Checker, winchester. i was researching the errors i was getting.
the July 9 update went fine.
it was the 2nd update, about a week later: (Antimalware Engine 1.1.9700.0, released to customers on 15 Jul 2013).
since no one's commented, i'm guessing the steps i went through sound correct - the app launched, and i was prompted, etc etc?
- i want to load it again. (cross fingers) hope i don't have any more problems...