Author Topic: 8.1 Crashed my Laptop  (Read 1979 times)

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Offline Niecarrah

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8.1 Crashed my Laptop
« on: February 08, 2015, 07:41:40 PM »
Have windows 8, when I installed 8.1 crashed my laptop, Dell Inspiron. Actually had to send it back to Dell!
  Any Ideas? Afraid to try again and it keeps pushing me...
 Would like to run Defender is it available anymore?
I can't know...?
 NEVER LET BEING GOOD ENOUGH, BE GOOD ENOUGH!"

Offline Corrine

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Re: 8.1 Crashed my Laptop
« Reply #1 on: February 08, 2015, 09:02:22 PM »
The second question is easy to answer.  Windows Defender (the Microsoft Security Essentials "equivalent") is included in Windows 8.  So, if Dell included a trial antivirus with the computer or you had another installed, you only need to uninstall the other program and make sure Windows Defender is activated and updated.

As to the 8.1 upgrade, what model is your Dell Ispiron laptop?  Dell has a list of the compatible models here: Dell Computer Support for Windows 8 Upgrade and Windows 8.1 Update | Dell US


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Offline Niecarrah

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Re: 8.1 Crashed my Laptop
« Reply #2 on: February 13, 2015, 03:33:29 PM »
It's a 5423...anyway I re tried it and all went well It is a supported model!  8)
I can't know...?
 NEVER LET BEING GOOD ENOUGH, BE GOOD ENOUGH!"

Offline Corrine

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Re: 8.1 Crashed my Laptop
« Reply #3 on: February 13, 2015, 05:20:45 PM »
If at first you don't succeed . . .

Happy to know the retry was successful!


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline Niecarrah

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Re: 8.1 Crashed my Laptop
« Reply #4 on: February 17, 2015, 10:44:45 PM »
  8)
I can't know...?
 NEVER LET BEING GOOD ENOUGH, BE GOOD ENOUGH!"