Author Topic: Missing View Update History  (Read 2585 times)

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Offline ChuckRJr

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Missing View Update History
« on: January 17, 2017, 06:59:40 PM »
I was looking into Windows 7 Professional 64bit UPDATE History List under Windows Updates in Control Panel and had 2 entries ONLY for KB2310138. One on 1/13/2017 and the other on 1/17/2017. I took no action on them and they are old updates.  There is nothing else in the list.  Where did my History go and can I recover it?  I tried to install the January rollup and it failed(KB3212646), so I installed the security portion successfully(KB3212642).

Offline plodr

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Re: Missing View Update History
« Reply #1 on: January 18, 2017, 02:43:23 PM »
Open Windows Update and at the bottom in the left column click on Installed Updates.
Do you see the entries?

You can also try Option 2 here
http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

Offline ChuckRJr

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Re: Missing View Update History
« Reply #2 on: January 19, 2017, 03:31:08 PM »
Yes Installed Updates is there.  I am trying to get the 'View Update History' so I can identify those updates that Fail.  Since October all the Rollup's have failed and I have had to install only the Security Update.  I don't know if there is anything else that is missing, but I am having no system problems at this time.

Online winchester73

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Re: Missing View Update History
« Reply #3 on: January 19, 2017, 07:18:34 PM »
Did you happen to run the Windows Update Troubleshooter or Fix-it Tool?  If memory serves, it will wipe the Update History but not the list of Installed Updates.
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Offline ChuckRJr

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Re: Missing View Update History
« Reply #4 on: January 19, 2017, 10:01:05 PM »
Yes I have run them. I have also run other anti-virus programs and Malwarebyte.

Online winchester73

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Re: Missing View Update History
« Reply #5 on: January 19, 2017, 10:41:02 PM »
Yes I have run them. I have also run other anti-virus programs and Malwarebyte.

If your last run of the FixIt or Troubleshooter coincides with the current view you have of the Update History, then you gave your answer as to why nothing else shows up. To my knowledge, there is no way to restore the view.

Running an antivirus scan or MBAM wouldn't have an effect on the update history.
Speak softly, but carry a big Winchester ... Winchester Arms Collectors Association member