Author Topic: Dell Backup and Recovery  (Read 1534 times)

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Offline Pete!

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Dell Backup and Recovery
« on: December 16, 2017, 05:13:55 PM »
"Dell Backup and Recovery" was pre-installed when I got the computer.
It appears to be an easy way to go back to the original Windows 8 set-up, but most of the useful features require a paid upgrade. As is, I can do a better backup with the Windows 10 utilities and/or 3rd party imaging software.

I don't want to uninstall it but I'd like to stop it from starting and running in the background whenever I boot up.

It's not in "Start-up" nor "Delayed Start"

Opening "Services" and disabling everything "Dell", stopped "Support Assist", but not "Backup and Recovery".

I can turn it off in Task Manager, but every time I reboot it's back.

Is there an easy way to disable this, short of dumping it altogether?

Offline Corrine

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Re: Dell Backup and Recovery
« Reply #1 on: December 16, 2017, 07:33:58 PM »
From what I found via search, you may be able to disable it by disabling the "Soft Think Agent" service. 


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Offline Pete!

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Re: Dell Backup and Recovery
« Reply #2 on: December 16, 2017, 08:56:01 PM »
After I made the above post, a little more "googling" found the same suggestion, (and some others that didn't work) but I had to leave for a while, and couldn't see if it worked.

Rebooted when I got back.... so far, so good... Apparently not everything "Dell" is named as such....

Tomorrow, I'll try to figure out if I broke anything I need.

Offline Corrine

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Re: Dell Backup and Recovery
« Reply #3 on: December 17, 2017, 12:35:41 AM »
Hopefully, you created a System Restore point first, although I did see where the Dell backup & restore program is available for download.  As to "googling", I found what I suggested very quickly because I Binged it!  :D


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Offline Pete!

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Re: Dell Backup and Recovery
« Reply #4 on: December 17, 2017, 10:25:12 AM »
Hopefully, you created a System Restore point first, although I did see where the Dell backup & restore program is available for download.  As to "googling", I found what I suggested very quickly because I Binged it!  :D
I just disabled it in "Services"....I can run it by opening "Dell Backup and Recovery"  manually, or go back to the previous state by enabling "Soft Think Agent".

Offline Corrine

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Re: Dell Backup and Recovery
« Reply #5 on: December 17, 2017, 11:12:12 AM »
Mission accomplished!


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.