Author Topic: Dell Inspiron 1525 other user logon problems  (Read 1671 times)

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Offline Kestrel316

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Dell Inspiron 1525 other user logon problems
« on: March 12, 2013, 08:55:18 PM »
I have a Dell Inspiron 1525 and am unable to get to the Windows Desktop. On-board is Windows Vista, I tried almost all the options through the Safe-boot screen (F8). I resorted to downloading Easy Recovery Essentials for Windows from SystemDiscs.com - this allowed me to access the drive, but not to repair it.  I have also tried Windows Defender Offline tool to no avail.
 
As things stand now, the laptop boots to the point where 'Other User' logon screen is displayed, and no password on Earth will let you in.  Also, no matter how many times F8 is hit, the safe boot screen does not show.
 
 I have managed to copy all personal info off the drive, but am unwilling to accept that the only solution is to buy a new hard drive.  What about the Windows
platform?  Do I have to purchase a new copy of that as well?  Why not just take the cop-out solution of buying a new laptop? Is there anyone out there willing to put their knowledge & experience on the table?  Sorry to sound crabby - any help would be greatly appreciated. Just an honest effort to try is all I'm asking.  Thank-you very much in advance.

Offline Corrine

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Re: Dell Inspiron 1525 other user logon problems
« Reply #1 on: March 12, 2013, 09:38:21 PM »
Hi, Kestrel316.

Using your Windows Vista DVD, follow the instructions at Bleeping Computer:  How to automatically repair Windows Vista using Startup Repair.

Note:  One thing it does not include is that System Repair often needs to run three times in order to complete the repair. The first time you run it, it attempts to repair any system level corruption via SFC /SCANNOW (this is also why sfc /scannow cannot be run directly and has to be run offline if a startup repair is still pending). The second time it runs, it checks the hard disk for bad sectors and a corrupted file system. This is usually the longer of the three runs. The third time it runs, it tries to use a system restore point to replace a possibly damaged registry. Generally it is at least the second or third run that it also runs the bootrec.exe tools.

Please let us know how you make out.


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