A friend asked me to help her with her HP Windows 10 laptop.
At start up, she gets a message that 3f0 Boot Device not found.
There are some options to start diagnostic tests, and I told her to try the long test for the disk.
She got this message: Hard drive issue SMART Check PASSED Long DST FAILED
And she gets the first error message again, that Boot Device not found.
What do you think?
Is it a hard disk failure? If yes, is it possible to recover her data?