Author Topic: Dying hard drive?  (Read 2532 times)

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Offline Mimmi

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Dying hard drive?
« on: April 10, 2017, 05:34:47 AM »
Hi

It sounds like my hard drive is going down.
I had one dying before and I had to replace it. I bought a used one that time. (maybe I'll have to buy a new instead)

The thing is that the pc can't make a backup. It fails every time! What can I do?

Would you please try to help me with my pc again  :-[

/Mimmi

Offline Corrine

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Re: Dying hard drive?
« Reply #1 on: April 10, 2017, 09:00:32 PM »
Hi, Mimmi. 

Some questions for you:
  • Is this the Windows 10 computer you had problems getting Windows Defender working on recently?
  • Have you run or been prompted to run check disk?
  • Do you get an error when the back fails?
  • Are you using a backup software program?  If so, what program?
  • Are there other symptoms that make you think the computer is failing?


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Offline Mimmi

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Re: Dying hard drive?
« Reply #2 on: April 17, 2017, 01:12:03 PM »
moi!

Yes, Corrine, it's the same pc and no problems with Windows Defender.  :)


This message is shown when the pc is trying to make a backup:

(This is Googleish!)

Verify the state of the backup
The last backup was not completed.
Click if you want to debug.

(When I click this message comes up)

An error occurred in the Windows Backup when the library site of one of the users in the backup set.
Information: The device is not ready.

Try run the backup again (When I try to, it starts all over again)
Changing the backup settings (Doesn't want to change the place I want to save)

View informaton:
Time of backup: 2017-04-12 19:00
Backup location: Elements (F :)
Error code: 0x81000031


(Swedish if you like...)

Kontollera säkerhetskopian
Den senaste säkerhetskopieringen slutfördes inte.
Klicka om du vill felsöka.

Ett fel uppstod i Windows Säkerhetskopiering när biblioteksplatsen för en av användarna i säkerhetskopieringen fastställdes.
Information: Enheten är inte klar.

Försök köra säkerhetskopieringen igen
Ändra inställningar för säkerhetskopiering

Visa informaton:
Tidpunkt för säkerhetskopieringen: 2017-04-12 19:00
Säkerhetskopieringsplats: Elements (F:)
Felkod: 0x8100031


I don't have a backup software program. Only use the one in contol panel.


When I start up the pc, it clicks 3-4 times and then there is a sound like something that speeds up, like a buzzing sound, for about 5 sec. Difficult for me to describe in English, hope you understand anyway.  :)

Thanks/Mimmi

Offline Corrine

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Re: Dying hard drive?
« Reply #3 on: April 17, 2017, 06:22:14 PM »
Hi, Mimmi.

Although you are using Windows 10, the same issue as Scenario 1 in Error code 0x81000031 occurs when you try to back up files by using the Backup and Restore Wizard on a Windows 7-based computer was essentially repeated in a couple threads in Microsoft Community:

Error code 0x81000031 on using Windows Backup on Windows 10. - Microsoft Community
Windows backup failed - Error code 0x81000031 in Windows 10 - Microsoft Community

As to the click/buzzing sound, hardware is Digerati's specialty. Just wondering if it could be the fan starting up.  Does the computer get "hot"?  Have you cleaned the dust from the computer? 


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Offline MikeW

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Re: Dying hard drive?
« Reply #4 on: April 18, 2017, 02:23:32 PM »
Sounds like the fan to me as well
Win 7 Home Premium  IE11 MSE  Mbam Pro

Offline Corrine

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Re: Dying hard drive?
« Reply #5 on: April 18, 2017, 02:33:16 PM »
Thanks, Mike.  I was "grabbing at straws" so it helps to have someone else thinking along the same lines.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
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Offline Mimmi

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Re: Dying hard drive?
« Reply #6 on: May 04, 2017, 04:34:36 PM »
Thank you for remainding me to clean the dust inside (Can't belive I forgot to do so!! :-\) The pc doesn't have the clicking and buzzing sound now, just the usual sound of the fan. But it sounds like there is many programs starting up in the background.

I'm not sure that I understand the instructions in https://support.microsoft.com/en-us/help/975692/error-code-0x81000031-occurs-when-you-try-to-back-up-files-by-using-the-backup-and-restore-wizard-on-a-windows-7-based-computer
Do you want me to "follow the appropriate steps for your scenario" under "Workaround" even though I have W 10?

I have got an external drive for backup. Maybe there is a setting I don't know about..?
There is enough space anyway, 953 GB free space of 1,36 TB.

Thanks again/Mimmi  :)

Offline Corrine

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Re: Dying hard drive?
« Reply #7 on: May 04, 2017, 05:23:01 PM »
Hi, Mimmi.  Glad the clicking buzzing sound issue was solved.  As to the backup, the reason I referenced that article was because it had been cited in a number of threads I saw on Windows 10 when researching the problem.  See if the post by Likhitha V in Error code 0x81000031 on using Windows Backup on Windows 10. - Microsoft Community helps.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.