Author Topic: gmail won't send or receive and neither will yahoo  (Read 1401 times)

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Offline johnson55

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gmail won't send or receive and neither will yahoo
« on: May 01, 2020, 01:51:41 PM »
I reset W-10 and signed in at Microsoft and added google. For awhile I could go to Gmail on the web and it would work,now that quit to.
I've worked on this 2 days now and no luck.
Never had this kind of problem. Sure could use some answers.

Offline plodr

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Re: gmail won't send or receive and neither will yahoo
« Reply #1 on: May 01, 2020, 02:17:07 PM »
Quote
signed in at Microsoft and added google
Explain what you mean by signed in at Microsoft. Please post the page where you sign in so I can see exactly what you are signing in to.
Google is a search engine so what do you mean when you say you added google?

Offline Boz

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Re: gmail won't send or receive and neither will yahoo
« Reply #2 on: May 01, 2020, 02:56:53 PM »
johnson55, your description is a little confusing.  As already mentioned by plodr, you'll need to clarify what you're talking about.

But regarding Gmail specifically, if you can't sign in to your Gmail account at gmail.com, you're using the wrong credentials for Google, and that has nothing to do with Microsoft.

Offline DR M

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Re: gmail won't send or receive and neither will yahoo
« Reply #3 on: May 01, 2020, 03:06:16 PM »
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I reset W-10 and signed in at Microsoft and added google.

So, you mean that you used the Mail application in Windows 10, right?

If yes, and in order to receive your Gmail when using Mail application, you have to do these:

1. Open Settings (press the Windows icon on the keyboard together with the letter I).
2. Select Privacy.
3. From the menu at the left choose Email.
4. Make sure that in the right area, the option Allow apps to access your email is enabled (together with Mail and Calendar and People).

But if you can't get your email from the browser (Gmail page), then something is wrong with your credentials, as Boz said.

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

Online winchester73

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Offline johnson55

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Re: gmail won't send or receive and neither will yahoo
« Reply #5 on: May 01, 2020, 03:44:25 PM »
Yes I'm confused. I signed in at microsoft to associate google with Microsoft. Just trying anything I can think of.
I can sign in at Gmail.com and it seems to receive but not send my emails.
I'm going to try Dr.M  answers to this when I have time. Thanks all for ideas
Iam using w-mail program

Offline johnson55

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Re: gmail won't send or receive and neither will yahoo
« Reply #6 on: May 01, 2020, 04:39:36 PM »
Yes I had trouble in march  it worked ok until 4-28 every thing in email stopped.

Offline johnson55

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Re: gmail won't send or receive and neither will yahoo
« Reply #7 on: May 01, 2020, 05:07:46 PM »
Dr. M I done that and the people was off so I rebooted and went to gmail.com on line
and sent an email from there to yahoo and it will not send'
On the desktop nothing after 4-28-20

Offline DR M

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Re: gmail won't send or receive and neither will yahoo
« Reply #8 on: May 01, 2020, 05:47:49 PM »
Quote
Dr. M I done that and the people was off so I rebooted and went to gmail.com on line
and sent an email from there to yahoo and it will not send'

Doing what I said above has nothing to do with sending or receiving email via browser (https://mail.google.com/mail). It has to do with using your email account via the Windows Mail application.

What browser are you using (e.g. Chrome, Firefox, Edge)? Have you tried to open your email in another one?

You can also check the storage space you have. Go to your Google Drive and you will see the available storage space on the left side of the screen.


"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

Offline v_v

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Re: gmail won't send or receive and neither will yahoo
« Reply #9 on: May 01, 2020, 11:11:32 PM »
johnson55,

You have gotten many worthy answers and dr m has given you some possibilities which you seem to indicate do not work.  Plodr's suggestion about posting directly the pages you are talking about would help everyone a lot.  The reason is that the words you are using could mean so many different things.

My contribution will be following:

1.  saying that you are signing into Microsoft does not tell us anything directly.  You could be signing on to your computer, or you could be going online to sign into a Microsoft account (which will have many different features, possibly including email), or you could be signing into a Microsoft email account service of which there are several, such as hotmail, live, outlook, etc.  This is why you need to show us the page that you are signing on to;

2.  as dr m states inside Windows there is an application called Mail; my understanding is that this is an email client; what an email client does is that once you set it up correctly, it will go to whichever email provider that you are using and both send and fetch your email;

3.  an email provider would actually be the email service that you are using; I listed several Microsoft email services that you may be using, in these cases hotmail, live, outlook, etc, are the email providers---and they may be part of a Microsoft account, but they do not have to be.  For instance I go directly to my Outlook account (outlook.com) to work with my email, but I do not have a Microsoft account; Gmail is an email service that Google offers; Yahoo also offers an email service; as do many others.  But keep in mind that the email client IS NOT the email service.  The email client will go to the service and send and fetch your email, but it is not the service itself.

4.  Google also has an account that you can sign into (just like Microsoft), and also just like Microsoft it will also have many different features, possibly including email.  The email service of Google is Gmail.  You can get to your gmail account directly by going to " gmail.com " and entering whatever your email account is and your password.  So Gmail is actually the email service provider, not Google proper.

5.  Yahoo would be similar to what I have said about Microsoft and Google; you can sign into a Yahoo account and it will have many different features, possible including email.  The email service of Yahoo is Yahoo Mail and you can sign into it directly using " mail.yahoo.com ".

6.  So the Mail client of whichever Windows version you are using is actually going to your email services and picking up and/or sending your email; you would have had to set it up correctly at first for it to be able to do this.

7.  In my personal and work experience when there is a Windows 10 update, for whatever reasons something tends to get broken.  At work this week all of the keyboards that I had would not work, somehow the Windows 10 update (which was installed by administrators and not myself) turned on the "sticky keys" accessibility feature therefore disabling all keyboards.  I had no idea what all of that was and the technician who finally fixed it had no idea how that feature got turned on.)  At any rate this update happened around the same time that your Mail feature in Windows stopped working correctly for you.  So my guess is that that Windows Mail client has somehow been changed or corrupted during a Windows 10 update.

8.  If this is the case then you can reset your Windows Mail client app pretty easily.  But beware that even though the reset is said not to interfere with the actual mail content that you have in your folders and such, you WILL NEED TO RE-ENTER whatever your email account sign-in data is for gmail and for yahoo mail, and/or whatever other email services you might be using.  A quick visual tutorial on doing such a reset is at " https://www.youtube.com/watch?v=1pIRywtH55M ".

Maybe all the above will give you some ideas.

v_v
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Offline johnson55

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Re: gmail won't send or receive and neither will yahoo
« Reply #10 on: May 02, 2020, 03:58:41 PM »
Thanks for all the useful information Dr, M I used all of it
and setting the W- features fixed all. I slept good last night.
I learned a lot on this sight, thanks again

Offline DR M

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Re: gmail won't send or receive and neither will yahoo
« Reply #11 on: May 02, 2020, 04:15:54 PM »
Not sure what you did exactly, but I'm glad your issue is resolved.

You mean that you used all the email storage?

As for w-mail you mean wave mail or something else?

Perhaps giving us some more info would help someone else with similar issues in the future. :)

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

Offline johnson55

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Re: gmail won't send or receive and neither will yahoo
« Reply #12 on: May 03, 2020, 04:01:00 PM »
All I did was go to apps and features and reset it. works perfect now. thanks
Email reset
Howto reset wimdows 10 email application fix.
Settings
Apps & features
Calander &mail
Advansed option
Reset
Whe it gets a checkmark on reset it's done reset
When emails won't send & receive this is the cause

Offline Boz

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Re: gmail won't send or receive and neither will yahoo
« Reply #13 on: May 04, 2020, 11:21:11 AM »
Dr. M I done that and the people was off so I rebooted and went to gmail.com on line
and sent an email from there to yahoo and it will not send'
On the desktop nothing after 4-28-20
How did you fix the "went to gmail.com on line
and sent an email from there to yahoo and it will not send" problem?  What did you do to be able to send from www.gmail.com again?

Offline Aaron Hulett

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Re: gmail won't send or receive and neither will yahoo
« Reply #14 on: May 04, 2020, 07:53:40 PM »
Let me take a try at summarizing what this issue and solution entailed.

Issue: The Mail app that ships as part of Windows 10 was no longer properly working with Gmail. Unable to send email, such as from Gmail to Yahoo email addresses.

Fix: Reset the Mail app and add the Gmail account back to it by:
  • Start | Settings | Apps | Apps & Features
  • Locate the Mail and Calendar app (you can try searching the list for it to save time)
  • Click on this, and then click Advanced options
  • Scroll down until you see the Reset button, and click this to reset the Mail and Calendar apps
  • Once the reset completes, open Mail and add the Gmail account

Discussion
------------
To me, this suggests something's up with the 'connection' between the Mail app and Gmail. I wonder if simply removing the Gmail account from Mail and then adding it back again would also resolve, as this effectively re-establishes the connection again just as resetting it does. This could be a better approach if, for example, you have multiple accounts in the Mail app and you do not want to add them all back again after fully resetting it.

To remove the Gmail account only:
  • Open Mail
  • Click the cog (the gear icon) towards the bottom to open settings
  • Click Manage accounts
  • Click on your Gmail account
  • Click on Delete account from this device and complete deleting it
  • Back in the Manage accounts area, click on Add account and add your Gmail account back

//A