Author Topic: HARD DISK NOT EXIST  (Read 2817 times)

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Offline DR M

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« on: January 01, 2012, 03:08:10 PM »
Hello, and happy new year!

My sister's son has an HP mini laptop and suddenly it cannot start up. It shows a screen with some f keys that suggest some test. When I click f4 this message appears: hard disk not exist. Also, no mouse sign is shown, and when I installed a usb external mouse nothing happened.

The laptop is new, and it worked fine till now. Should I buy a new hard disk or maybe something else causes the problem?

Thanks in advance!
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Offline Corrine

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« Reply #1 on: January 01, 2012, 05:56:20 PM »
Hi, DR M.  Happy New Year!

Since the laptop is new, I suggest your sister contact HP.  It should be covered under warranty.

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