Author Topic: Logitech M310 wireless mouse has lost middle click function  (Read 13343 times)

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Offline pastywhitegurl

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #15 on: March 25, 2021, 07:34:27 PM »
Here is a screenshot of the download page the link took me to:

Offline winchester73

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #16 on: March 25, 2021, 07:34:49 PM »
Quote
When  you open the "show all" link, there are two versions

Why do you need to "show all downloads"? 

Quote
And I would need the sequence spelled out for me.

Once you launch the downloaded driver setup file, follow the instructions on the screen prompts to complete the installation.  A reboot may be required.

You could also use Device Manager to update/repair the driver ... "Search automatically for updated driver software".  Personally I'd go the Logitech support site route.
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Offline pastywhitegurl

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #17 on: March 26, 2021, 01:13:09 AM »
Thanks, I think I'll go with the Logitech download.  Who knows what windows would find out there. 

Just to be sure....I don't need to uninstall the existing driver first? 

Why did I need to show all downloads?  um, because it was there?  ^_^

Offline winchester73

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #18 on: March 26, 2021, 09:26:46 PM »

Looking at the Logitech website, the last driver update was:

Software Version: 1.2.169
Last Update: 2019-08-20

What driver do you have installed?
 

I may have missed your answer ... you’ll find it on one of the tabs when you look at Properties.

No, you don’t have to uninstall the existing driver.
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Offline pastywhitegurl

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #19 on: March 27, 2021, 12:00:56 AM »
Yes, it was posted in my earlier reply:

Info from device manager on what mouse driver is installed:
HID-compliant mouse
C:\WINDOWS\system\DRIVERS\mouclass.sys

Offline winchester73

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #20 on: March 27, 2021, 12:05:14 AM »
That’s not the driver version  ;)

1.2.169 is.

Did you right click on the device and select Properties? There will be a tab with driver info.

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Offline pastywhitegurl

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #21 on: March 27, 2021, 02:42:51 AM »
Yes, that is the information that is in the tab with the driver info in Properties

Thats what I get both when right clicking on the device from the settings > Devices and also when clicking on the mouse info in device manager

Offline winchester73

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #22 on: March 27, 2021, 11:57:53 AM »
Dunno.  I was expecting you would see something like the attached.

Mouclass.sys is a Windows Operating System file.  I was looking for a driver version.

I was just curious, it's not that important to the issue at hand.  Have you downloaded and installed the driver yet?
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Offline plodr

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #23 on: March 27, 2021, 01:29:35 PM »
The synaptics, indicates that winchester73 is on a laptop with a touchpad. I don't remember if we are talking desktop or laptop here.
On my desktop, I get this (keep in mind this is Windows 7 and an ancient wireless logitech mouse)




Offline plodr

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #24 on: March 27, 2021, 01:40:33 PM »
My netbook which has a MSmobile mouse attached has 2 entries: one for the ELAN touchpad and a 2nd entry for the mouse.
Here's what the mouse entry looks like.

Offline pastywhitegurl

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #25 on: March 27, 2021, 02:39:12 PM »
Ah. OK.   I was showing the info in the Driver Details screen.  Thanks for the screenshots...very helpful.

Here is what is on the Driver tab:

HID-compliant mouse

Driver Provider: Microsoft
Driver Date: 6/21/2006
Driver Version:  10.0.19041.1
Digital Signer: Microsoft Windows

I have not downloaded or installed anything yet.

Offline plodr

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #26 on: March 27, 2021, 04:04:59 PM »
All I can say is that my MS mobile mouse, 2nd screenshot, the middle click button does open a new tab.

I'm using driver v 6.1 and you are using v 10.0 and yet the date is the same sometime in 2006.

So far I only see 3rd party sites to download HID-compliant mouse drivers. I don't trust most 3rd party sites.

Do you have access to a computer that is not running Windows 10? If so, try the mouse on there and see if it works.
Also check the version of HID-compliant mouse driver it is using.

Offline pastywhitegurl

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #27 on: March 27, 2021, 04:23:36 PM »
I don't have a non-Windows10 computer available to test anything on, sorry.  Winchester did give me a link for the official download.

Offline pastywhitegurl

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #28 on: March 27, 2021, 09:06:54 PM »
Oh, also tried Paddy's suggestion of a reset via the link posted.  No change. Did not find any reset button on the USB receiver, so not sure any reset was completed.

Offline winchester73

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #29 on: March 27, 2021, 09:14:22 PM »

I have not downloaded or installed anything yet.

Are you planning on doing so?

There is a chance it is a corrupted driver, if so this may solve the problem.  Sometimes Windows 10 can self-heal balky things, but enough time has passed ... might try rebooting again if you’ve only done that once.

If this update doesn’t work, since a hard wired mouse works, I think the next step will be to trash the wireless mouse. You can get another M310 pretty cheap on eBay, or get a more current model instead. Or get used to the wired one that works.
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