Author Topic: Logitech M310 wireless mouse has lost middle click function  (Read 13357 times)

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Online Corrine

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #30 on: March 27, 2021, 09:39:27 PM »
My suggestion:  create a System Restore point, download and install the update.  Restart the PC and see if the 2019 update resolves the issue.  Considering that the update is dated for August 2019, I am doubtful that it will solve your issue.  However, it is worth a try.

Note that the product has a 3-year limited warranty.  If you registered the purchase and it is less than three years old, it is worth looking in to.  If it is over three years old and the only mouse you've used during that period of time, it may just be worn out.  Warranty - Wireless Mouse M310


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Offline pastywhitegurl

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #31 on: March 28, 2021, 12:08:44 AM »
I'm pretty sure it is older than 3 years. Probably more like 6.   It looks like I cant hurt Anything by trying the update. 

I'll  do the install and report back to let y'all know how it goes.  If it doesn't work, looks like I will be buying a new mouse.

Or just get used to plodrs work around. :)

Offline pastywhitegurl

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #32 on: March 28, 2021, 12:26:58 AM »
So,  made my restore point, and downloaded the first update at the link winchester provided. (not anything from the "show all" link)   Launched the exe and the message and got a green panel with black text that said the firm ware would update my keyboard and receiver, and then it said receiving device not found. No mention of the mouse in the launch screen.   Apparently that is not the right driver.

So I cancelled the install.  There was a continue button, but it looked grayed out. I didn't try clicking it.

File name is FirmwareUpdateTool_1.2.169_64.exe

Offline Paddy

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #33 on: March 28, 2021, 08:56:43 AM »
Could you follow this tutorial making sure to unplug other perpetuals sorry if I'm covering old ground here..
https://m.youtube.com/watch?list=RDCMUC9-wz8Md_X6V3BCihYW3jig&v=ViZ600yAXcc&feature=emb_rel_end

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Offline winchester73

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #34 on: March 28, 2021, 02:16:19 PM »
Have you tried running the update tool as an Administrator?
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Offline DR M

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #35 on: March 28, 2021, 02:42:22 PM »
Just a thought, without being sure if this user's problem is with every browser:

https://stackoverflow.com/questions/62653667/middle-mouse-button-doesnt-open-or-close-tabs-in-browser
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Offline pastywhitegurl

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #36 on: March 28, 2021, 06:45:29 PM »
Watched Paddy's video.  The mouse is the only wireless device I have on my computer.  There is only one wireless USB receiver plugged into the back of my tower.  All others are wired.

I ran the program again as administrator.   Still says it is not detecting any device. This time I did click the Continue button, but it was indeed grayed out and did nothing.

So the mouse controls program linked here: https://stackoverflow.com/questions/62653667/middle-mouse-button-doesnt-open-or-close-tabs-in-browser

Is that compatible with my M310 Logitech wireless mouse?   And is it a safe download if so?

I also noticed there were downloads for Setpoint on the "see all" section of the downloads page.  Which seems to also have some control options for the mouse.  Wondering if that is something I want to try.




Offline plodr

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #37 on: March 28, 2021, 08:05:54 PM »
You don't want setpoint. That is for Logitech devices and you have a Microsoft mouse.
https://www.logitech.com/en-us/articles/11650

Offline pastywhitegurl

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #38 on: March 28, 2021, 08:24:22 PM »
Ok, now I'm confused.   I have a Logitech wireless mouse M310.  How is that a microsoft mouse?

I see why I don't need setpoint though...I only have a 3 button mouse.

Offline plodr

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #39 on: March 29, 2021, 12:05:53 PM »
oops, sorry to confuse you. For some reason I had it in my head your mouse was MS. Could be that I'm helping someone at another forum on Windows 10 and he has a MS mouse.
I used to use Logitech mice but I stopped installing any software for any mouse a long time ago. I either plugged in the wire or the USB dongle and the mouse worked without doing anything special.

At this point, I tend to think you need a new mouse because the wired one you tried worked fine. (You didn't install any drivers nor software; you just plugged it in and it worked.)

Offline pastywhitegurl

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #40 on: March 29, 2021, 12:49:53 PM »
What you said makes me wonder if I ever installed any software with mine.  I might have just plugged it in and went from there.

Would that explain why the FirmwareUpdateTool couldn't find anything to update?

Offline winchester73

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #41 on: March 29, 2021, 06:54:37 PM »

HID-compliant mouse

Driver Provider: Microsoft
Driver Date: 6/21/2006
Driver Version:  10.0.19041.1
Digital Signer: Microsoft Windows


If memory serves that is the version number of Windows 10 20H1 ... when did you update to 20H2?  I was wondering about the timing of your problem beginning vs that update, although Windows should recognize the mouse when it boots up.

Have you already attempted to update the driver via the option in Device Manager?

Check if there is an optional update here: Settings>Update & Security>Windows Update>View optional updates>Driver updates

You could also try uninstalling the driver in Device Manager, then restart the computer. Upon restart, the system should detect your mouse again and re-install the device with the latest driver automatically.

Or, abandon ship, and get a new wireless mouse, use plodr's workaround, or use the hard-wired mouse you have.
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Offline pastywhitegurl

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #42 on: March 29, 2021, 08:20:29 PM »
I updated to 20H2 in January of this year. 
No optional updates other than KB5001649  which is the servicing stack update I'm going let the April updates install.

I will try uninstalling the driver and rebooting.   And then, if no joy,  I will reluctantly give up and move on.

Offline winchester73

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #43 on: March 29, 2021, 08:44:22 PM »
No optional updates other than KB5001649  which is the servicing stack update I'm going let the April updates install.


KB5001649 is to fix BSOD and printing issues. That said, if you aren’t having those issues you can wait until Patch Tuesday.

Let us know how you make out ...
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Offline pastywhitegurl

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Re: Logitech M310 wireless mouse has lost middle click function
« Reply #44 on: September 10, 2021, 03:39:00 PM »
Wanted to make an update to this topic, because I have figured out how to fix my mouse.  My center scroll button click functions are back!

So after 3 pages of suggestions and a consensus that I should just replace the mouse, I've put in my order. Of course, I figure this out the day after I place my order.  sheesh.

Then,  my cursor started moving erratically so I did a search on why that might be happening.  So I blew the dust out of the optical opening and the mouse is now working just fine.  I also cleaned a very dirty mousepad and that may help as well, but I've tried functions and I can now open links with the center click,  open tabs from the tab drop downs and even discovered that I have a scroll left or right function by bending the scroll wheel left or right that I never knew I had before.

So the word is,  if your wireless mouse  is not working right, try cleaning it before you go through all the other machinations listed in this topic.