Author Topic: Microsoft: Fix It For Me Now!  (Read 25702 times)

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Offline Corrine

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Microsoft: Fix It For Me Now!
« on: May 23, 2009, 12:27:59 PM »
It does not matter how something on a person's computer broke. It could be the result of a malware infection, a conflict with a third-party application, or self-help that backfired. Regardless of the source of the problem, we all want Microsoft to Fix it and to Fix it Now.

Although Microsoft has long provided Knowledge Base articles with detailed instructions for repairing problems such as those mentioned above, the instructions generally involve registry edits -- which is understandably something the average home user generally will shy away from doing.

Along comes Microsoft Fix it, a tool to automate those fixes that you want now, relieving you from worrying about messing up a registry edit that could result in your computer in worse condition than before you attempted the fix.

The Fix it Team has created a wide range of fixes covering problems in Windows, Internet Explorer, Microsoft Office programs such as Excel and Word, Outlook, Windows Media Player, Zune and a whole lot more. Many of those fixes are a result of Windows Error Reporting (WER) where people like you and I allow the submission of crash reports to Microsoft. By submitting those reports, Microsoft Product Support Reports (MPSReports) is able to analyze the results and fixes for repeated problems are added.

To check that Windows Error Reporting (WER) is enabled, do the following:

Windows Vista
:

    Click Control Panel > System and Maintenance > Problem Reports and Solutions > Change settings > Advanced settings > Select "Automatically check for solutions".

Windows XP:

    Click Start > Right-click My Computer > Properties > Advanced Tab > Error Reporting.

If you are not sure where to start, you can try Microsoft Automated Troubleshooting Services (Microsoft ATS) to detect problems on your machine and automatically fix any common problems.

The Fix it Team has provided multiple resources to assist you in locating a Fix it solution:

   1. Fix it for me blog
   2. Fix it Gadget (Download link)
   3. Fix it Solutions Page
   4. Microsoft Fix it Solutions Center

The next time you need a solution for a problem, let Microsoft Fix it for you.


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Offline Temmu

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Re: Microsoft: Fix It For Me Now!
« Reply #1 on: June 04, 2009, 02:33:49 AM »
does this work?
i mean, does it do something useful?

the "repair" in the network properties seems to do an adequate job of fixing borked network connections.
is that the same "technology" (pardon the use of an otherwise good word...)

Offline Corrine

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Re: Microsoft: Fix It For Me Now!
« Reply #2 on: June 13, 2009, 06:48:55 PM »
Yes, Temmu, Microsoft Fix it works.  You have the knowledge and confidence to edit the registry.  You also understand the dangers of doing so.  The majority of computer users do not have the same credentials.  What Microsoft Fix it does is to automate the repairs in the respective Knowledge Base Articles.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline Temmu

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Re: Microsoft: Fix It For Me Now!
« Reply #3 on: June 16, 2009, 12:07:41 AM »
 :shock: pardon my jaded view of all things microsoft.  :shock:

i spent a few minutes browsing the ms fix it solution center.
i honestly believe i will use the outlook (email client) section at work.
i may use other pieces too...

thx, corrine!   :thumbsup: :rose:

Offline Corrine

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Re: Microsoft: Fix It For Me Now!
« Reply #4 on: June 16, 2009, 12:46:38 AM »
Temmu, you just spend too much time under Bruno's influence in ATL.  :lol:


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Offline Temmu

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Re: Microsoft: Fix It For Me Now!
« Reply #5 on: June 19, 2009, 04:34:00 PM »
perhaps.
or too much time at work...  :lol:

Offline Corrine

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Re: Microsoft: Fix It For Me Now!
« Reply #6 on: April 16, 2010, 06:43:02 PM »
Reminder: It is not advisable to run beta software on a production computer.

Quote
Microsoft is testing a new "Fix it Center"--an online and PC-based tool for helping users solve their Windows technical problems.

While a fair amount of diagnostics are built into Windows 7, the free Fix it Center aims to expand on these and also bring similar capabilities to Windows XP and Windows Vista.

The service, which went into beta on Thursday, consists of both a Windows download and an online service.

"Fix it Center finds and fixes many common PC and device problems automatically," Microsoft said on its Web site. "It also helps prevent new problems by proactively checking for known issues and installing updates. Fix it Center helps to consolidate the many steps of diagnosing and repairing a problem into an automated tool that does the work for you."
Complete report at Microsoft adds repair shop to Windows | Beyond Binary - CNET News


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline DonnaB

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Re: Microsoft: Fix It For Me Now!
« Reply #7 on: January 15, 2011, 02:37:20 PM »
Oh My! I just found this thread! I love this tool. I was first introduced to these such tools via an email I received from I believe it was The WindowsClub in November of '09 that introduced the first-of-its-kind application for Windows 7 & Vista problems with the FixWin Utility.

My computing skills were in the very early stages of learning and I wanted to know as much about this tool as I could find. Now that my skills are a tad bit more enhanced, I use this tool a lot when helping others who are not as computer savvy.

Excellent tools!

"To achieve the impossible, it is precisely the unthinkable that must be thought."
Tom Robbins

Offline Corrine

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Re: Microsoft: Fix It For Me Now!
« Reply #8 on: January 15, 2011, 04:45:35 PM »
Just so everyone is aware, the FixWin Utility is not the same as Microsoft Fix it solutions. The FixWIn Utility was developed by Microsoft MVP Ramesh Kumar.  Microsoft provides various Fix it solutions for many areas, including Windows Media Player, Zune, X-box, Office, etc. 

http://support.microsoft.com/fixit/

In addition, when there is an outstanding Security Advisory, where possible, Microsoft will find a Fix it solution until a Security update has been provided.  Note, in such situations, there is also a disable fix to be applied when the update is released.

Two recent Fix it solutions:

Microsoft Fix it Available for Security Advisory 2488013
Microsoft Fix it Available for Security Advisory 2490606


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline Temmu

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Re: Microsoft: Fix It For Me Now!
« Reply #9 on: February 16, 2012, 03:54:17 PM »
how odd.  let's drop a patch as a fix, but not deliver a security patch until later.

(forgive the late post.)

Offline Corrine

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Re: Microsoft: Fix It For Me Now!
« Reply #10 on: April 23, 2012, 02:26:11 PM »
Hi, Temmu. 

Forgive my late reply.  Somehow, I missed your comment. 

Releasing security updates is a complex process, involving testing processes in all supported languages and as many environments as possible.   Thus, a Fix it solution is issued as a temporary work-around when there has been a public disclosure of a vulnerability.   


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline 4on4off

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Re: Microsoft: Fix It For Me Now!
« Reply #11 on: July 10, 2012, 05:15:43 PM »
It does not matter how something on a person's computer broke. It could be the result of a malware infection, a conflict with a third-party application, or self-help that backfired. Regardless of the source of the problem, we all want Microsoft to Fix it and to Fix it Now.

Although Microsoft has long provided Knowledge Base articles with detailed instructions for repairing problems such as those mentioned above, the instructions generally involve registry edits -- which is understandably something the average home user generally will shy away from doing.

Along comes Microsoft Fix it, a tool to automate those fixes that you want now, relieving you from worrying about messing up a registry edit that could result in your computer in worse condition than before you attempted the fix.

The Fix it Team has created a wide range of fixes covering problems in Windows, Internet Explorer, Microsoft Office programs such as Excel and Word, Outlook, Windows Media Player, Zune and a whole lot more. Many of those fixes are a result of Windows Error Reporting (WER) where people like you and I allow the submission of crash reports to Microsoft. By submitting those reports, Microsoft Product Support Reports (MPSReports) is able to analyze the results and fixes for repeated problems are added.

To check that Windows Error Reporting (WER) is enabled, do the following:

Windows Vista
:

    Click Control Panel > System and Maintenance > Problem Reports and Solutions > Change settings > Advanced settings > Select "Automatically check for solutions".

Windows XP:

    Click Start > Right-click My Computer > Properties > Advanced Tab > Error Reporting.

If you are not sure where to start, you can try Microsoft Automated Troubleshooting Services (Microsoft ATS) to detect problems on your machine and automatically fix any common problems.

The Fix it Team has provided multiple resources to assist you in locating a Fix it solution:

   1. Fix it for me blog
   2. Fix it Gadget (Download link)
   3. Fix it Solutions Page
   4. Microsoft Fix it Solutions Center

The next time you need a solution for a problem, let Microsoft Fix it for you.

Hello,

I have been having issues for some time with 6 particular updates that repeatedly show as ready to install on a machine running vista home premium 32bit. It hasn't been a major priority as I work on other machines because the machine runs fine outside of these particular updates. When I do have time to look into it I have been bouncing all over the internet looking for solutions to no avail. I will look into the above links and see if any of it will help.

4

Offline Corrine

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Re: Microsoft: Fix It For Me Now!
« Reply #12 on: July 11, 2012, 01:04:11 PM »
Hi, 4on4off.

I know you have received the run-around at another site, with no one ending up helping you.  However, since you have now registered at Sysnative and there is someone there who is very good with diagnosing Windows Update problems, I believe it best that you stick with him and follow the instructions he provides.  He is in the U.K. so there will be time delays.  So, please be patient.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline 4on4off

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Re: Microsoft: Fix It For Me Now!
« Reply #13 on: July 11, 2012, 03:40:15 PM »
Hi Corrine,

It has been my experience that patience is essential with this kind of stuff. No problem in that department here.

As an example:

My brother is on his way over to drop off his daughters laptop that needs to be cleaned up. I find it easier to deal with when I have multiple projects going to fill the gaps between downloads and scans.  :)

Between that, my own problem and my nephew's data I am going to try and clone when my cords get here today, I will have plenty to keep me busy.  :lol:

4

Offline Temmu

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Re: Microsoft: Fix It For Me Now!
« Reply #14 on: August 11, 2013, 04:23:26 PM »
i have had a fair amount of success with fix it, across a wide variety of machines (most not mine!)
ms did a pretty good job with that.
(sure, there's lots of things it didn't fix, but due to the huge variety of machines "in the wild" and their configurations, i'm not surprised or disappointed.)