Moderate/mediate - do you understand either/both?

Of course I do. And yet I see no mediating going on in that PM thread - at least not by those who are supposed to moderate.
I'm defending no-one and everyone
Right - and reading back through this thread, I must have missed where you expressed an understanding of plodr's position too.

I missed where you said you understand why she felt there was a problem with PM playing some video files. And how you understood how the error message might lead one to believe the problem could be related to HTML5. Or why she might feel the staff there was being dismissive.
I guess I need more coffee this morning because reading through this thread again, I see where you excused Moonchild by saying he didn't have the time to test the issue before he told plodr to use her brain. I see where you excused Tobin because he is in the US and does not need a VPN. I see where you excused their behavior because things were "difficult/hectic/repetitive". I see where you excused Tobin because he is not a moderator of that specific forum. I see where you defended PM for not supporting built in pdf reading and DRM due to bloat. I just don't see any defense for Liz's position at all. But you say you defend "everyone" so it must be in there somewhere.
Oh well.
FTR, if Moonchild doesn't want to put DRM support in PM, that's fine. I'm really am perfectly okay with that. As you correctly noted, PM is a browser. It is not a media player. But since PM does support playing several other media formats, I think it would be good if they posted a list of media formats they do support, perhaps on their
FAQ page rather than assume all users should automatically know it doesn't support DRM files - so they don't feel compelled to belittle them when they don't.

Perhaps you could ask your friends over there to do that? Just a thought.
I'm moving on.