He could have saved us both time by posting the DRM issue at the start of the thread. (I'm sure he was aware of the issue; why did he not mention it until he had me jump through hoops?)
In his defense - well, not "defense" but as a possible explanation for him not mentioning it right away; he might not have realized this was a DRM issue. I say that only because there was never any mention that your video was a "movie" and thus perhaps copyrighted and protected by DRM.
In fact the word "movie" doesn't show up in that thread until the very last post. That is NOT however, an excuse or defense of the behavior demonstrated or the "tone" of the replies you received from the staff there. I am just saying DRM might not have occurred to him until someone else mentioned it later in the thread.
FTR, PaleMoon was my preferred and default browser for many years - I think I started using it around 2010. I probably saw Corrine mention it somewhere! IE had been my default, but it seemed more and more sites were moving towards W3C standards and away from IE/MS standards. Plus it seemed MS was already beginning to abandon IE. It stopped working right.
I really liked PM, but I was never truly happy with it. Little issues kept bugging me. When W10 came out with the original Edge, I gave it a try. But that clearly was an unfinished, underdeveloped, flawed product right out of the gate. I maybe gave it 30 minutes before moving back to PM.
Fast forward to 2019 and I was becoming more and more disappointed with PM due to various site rendering problems. For example, I could never view my water/sewer/trash bill with PM because the webpage would never, and still will not load in PM. But it loads fine with every other browser.
This is a public utilities company for the largest metro area in Nebraska. I contacted them and they said they only support the major, "standards compliant" browsers like FF, IE, Chrome, and Safari. Not sure IE would be considered "standards compliant" but that's not really the point. The point is, every month to view my bill so I could pay it, I had to remember to call up a different browser. Chrome worked fine so I used that.
I was having problems with other sites too, including forums I visit daily. So when the "new", Chromium-based Edge came out, I gave it a try and soon discovered I had no problems viewing any site I went to, I switched to Edge as my default. At first, I figured it would be just for a short test/evaluation period. But it didn't take long to realize Edge was working better (at least for me) than PM did. So Edge is now my default. I don't miss PM.
I know there are many who refuse to give Edge a fair shot because it has the Microsoft brand on it. But that is a biased viewpoint. Folks need to set aside their prejudices and give it a fair shot. Microsoft is NOT the same company it used to be. Edge is NOT IE. Today's Edge is not even the same Edge that originally came with W10!
I am not suggesting everyone switch to Edge. I am just saying if not totally happy with your current browser, forget the brand behind it and give the "new" Edge a
fair shot.
Eventually, it will be pushed out to all W10 users so if using W10, you may already have it. The latest version is Version 80.0.361.69. If you don't have it yet (or you are still using W7/W8.x) you can download it from
here.
