Author Topic: Need people running Palemoon  (Read 2258 times)

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Offline plodr

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Need people running Palemoon
« on: March 27, 2020, 07:08:40 PM »
I can't get Palemoon to play some YouTube videos. I want to see if the fault is all 4 Windows 7 computers in our home or actually that Palemoon can't handle some html5. (I can fire up Vivldi or Firefox and have no problem but I'd like to get Palemoon working.)

I've been posting on the Palemoon forum and first he blamed an addon. I fired up Palemoon in safemode with no addons and I created a new profile. In both cases I see the same error. Now he is blaming it on a plugin VLC Web Plugin. Since a plugin is impossible to remove (it can probably be removed but it might break things), I did the next best thing and disabled it. And still the same error shows.

This is the video, a free movie on YouTube with ads
Code: [Select]
https://www.youtube.com/watch?v=nbY5a71f4-U
Post Yes, if the video starts.
Post No if you see the following error "Your browser currently does not recognize any of the formats currently available. Click to visit our frequently asked questions about HTML5 video". When I click to get to HTML5, I get this - which is no help at all.

Offline DR M

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Re: Need people running Palemoon
« Reply #1 on: March 27, 2020, 07:26:18 PM »
I'm getting this:

Video unavailable
The uploader has not made this video available in your country.

You can also try Solution 2 here: https://appuals.com/fix-your-browser-does-not-currently-recognize-any-of-the-video-formats-available/

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Offline Digerati

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Re: Need people running Palemoon
« Reply #2 on: March 27, 2020, 07:56:04 PM »
I get the same error as you, Liz. It works fine in Edge. And in FF, it works, but it plays a couple ads first. So it seems in PM, it is choking on those ads.
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Online ky331

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Re: Need people running Palemoon
« Reply #3 on: March 27, 2020, 07:58:47 PM »
I'm likewise getting the error "Your browser currently does not recognize any of the formats currently available. Click to visit our frequently asked questions about HTML5 video" in PaleMoon [and its "clone", MyPal].

The video plays in Edge and Firefox.

Offline Corrine

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Re: Need people running Palemoon
« Reply #4 on: March 27, 2020, 08:21:48 PM »
No. 

Same error with Pale Moon on Windows 10.

Edit Note:  BTW, I don't have the VLC Plugin installed and Flash is set to always ask. 


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Offline hayc59

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Re: Need people running Palemoon
« Reply #5 on: March 28, 2020, 04:42:30 AM »
Your browser currently does not recognize any of the formats currently available.
his is what I get also,which is strange because I can play all you tubes

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Offline Frands

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Re: Need people running Palemoon
« Reply #6 on: March 28, 2020, 08:21:01 AM »
I got this message:
Video unavailable
The uploader has not made this video available in your country.


The reason could also be that Youtube and other streaming sites, has lowered the quality at their sites. This because they want to keep their sites running these days.
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Offline plodr

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Re: Need people running Palemoon
« Reply #7 on: March 28, 2020, 01:38:07 PM »
Thanks to all who tested this for me. If some in the US are getting the same error as me, it is as I suspect, Palemoon can't handle every video format and it has nothing to do with a) no flash on any of my computers b) the addons I've installed c) the plugin I have.
I saw old threads with people complaining Palemoon was unable to play html5. I figured it was a waste of everyone's time to look at threads from a few years ago because things change both on the internet and within browsers.

Moonchild won't ever admit that something in his browser is lacking. - the ability to play html5.  At least I now know I can't fix it. I'll fire up Firefox or Vivaldi which can play that video with no problem.

I'll add to my thread at the Palemoon forum that others tested it, that don't have the VLC plugin installed and see the same error as me. Then end by saying, I'll use a different browser if Palemoon fails to play a video. Also that I'm finished trying to fix this issue.


Offline Digerati

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Re: Need people running Palemoon
« Reply #8 on: March 28, 2020, 02:45:11 PM »
Quote
If some in the US are getting the same error as me, it is as I suspect, Palemoon can't handle every video format and it has nothing to do with a) no flash on any of my computers b) the addons I've installed c) the plugin I have.
I don't see what the user's location in the world has to do with this.

I also am not sure it is fair to single-out Palemoon as being unable to play "every" video format. That is, do we know for a fact that Chrome, FF, Edge, or [fill in the blank] can play "every" video format out there? But clearly, PM cannot play those formats when (at least IMO) it should - or at least give a more descriptive error message.

I also know for certain that I am NOT going to enable Flash just to view that content. I mean if Microsoft has Edge set to "Always block Flash (recommended)" set by default, that should be clear enough warning to keep Flash content blocked.

I just checked out your thread at the PM forums and was disappointed in the "tone" and some of the comments in the replies you got from the staff there. Pretty sad.

As far as refusing to play DRM content, there may be something to that - but as I noted, for me it seems to be choking on the ads that play (or try to play) before the movie. In any case, it seems to me if the admin and/or moderator staff had tried your link before posting to see if they had the same issue, then determined the cause, they could have provided a logical explanation without their tone of intolerance for anyone with less experience.
 and understanding of the inner workings of PM than them. :(
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Online ky331

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Re: Need people running Palemoon
« Reply #9 on: March 28, 2020, 02:51:56 PM »
Flash is not the problem... I *do* have Flash [and Silverlight] active in PM, but I get the " does not recognize any of the formats " message for the video in question even so.

Online ky331

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Re: Need people running Palemoon
« Reply #10 on: March 28, 2020, 03:10:46 PM »
I'd also like to say that, having just read your post in the PM forum, the "tone" of responses by moonchild and tobin are unacceptable :-(

As for DRM, "Pale Moon is based on much older code. It won’t have the new web features or performance improvements of modern versions of Firefox, nor does it support watching certain kinds of video with DRM". 
(source:  https://www.howtogeek.com/335712/update-why-you-shouldnt-use-waterfox-pale-moon-or-basilisk/ which I realize was written in February, 2018)

Offline Digerati

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Re: Need people running Palemoon
« Reply #11 on: March 28, 2020, 03:16:33 PM »
I understand Flash is not the problem. I was just commenting on that because it was mentioned earlier.

As seen in the thread here, it turns out it is due to DRM. But the staff did not verify or conclude that until well after plodr expressed her concerns. And even then (as you noted while I was typing this reply) when the mod came in to state it was due to DRM, he did so with a totally unnecessary, if not totally rude attitude. :(
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Offline Frands

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Re: Need people running Palemoon
« Reply #12 on: March 28, 2020, 05:26:50 PM »
Is Youtube very slow where you are? It has been very slow here the last past 3 weeks.
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Offline Digerati

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Re: Need people running Palemoon
« Reply #13 on: March 28, 2020, 05:35:35 PM »
I would not know. I don't watch it regularly. And not sure what you mean by "slow" anyway. If the video or movie plays at normal speed and not "slow motion" (which would be impossible with digital video) then it is normal. I connect fine, the video cues up fine, and I get no "buffering" is about all I can say.
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Offline Frands

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Re: Need people running Palemoon
« Reply #14 on: March 28, 2020, 05:45:18 PM »
What I meant was if the Youtube site is loading slow.
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