Author Topic: Security issue or something else?  (Read 6984 times)

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Online MikeW

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Re: Security issue or something else?
« Reply #15 on: March 15, 2014, 03:45:38 PM »
Plus all lifetime licences will be honoured indefinitely, and will remain available up to the final release of version 2 
Win 7 Home Premium  IE11 MSE  Mbam Pro

Offline Corrine

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Re: Security issue or something else?
« Reply #16 on: March 15, 2014, 03:54:37 PM »
I don't know about "indefinitely", but Marcin did say it will be honored through the life of version 2.  He also said that Malwarebytes will be offering a few thousand more  lifetime licenses during the launch of version 2.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
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Offline DR M

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Re: Security issue or something else?
« Reply #17 on: March 15, 2014, 03:58:00 PM »
Lifetime licenses for version 1.x will continue to be honored with that license converted to a lifetime license for version  2.x.

So, If we buy now the 1.x version, it would be a lifetime license?
"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

Offline Corrine

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Re: Security issue or something else?
« Reply #18 on: March 15, 2014, 05:11:16 PM »
According to the wording being used, yes, it would be a lifetime license at least through the life of version 2.x


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Online MikeW

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Re: Security issue or something else?
« Reply #19 on: March 15, 2014, 06:10:56 PM »
In Marcin's own words

Posted 10 July 2013 - 08:54 PM


Thanks for all the feedback so far. Don't forget that anyone that's already bought or was gifted a lifetime license will keep their lifetime license!

 
Marcin Kleczynski
 Chief Executive Officer

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Offline Digerati

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Re: Security issue or something else?
« Reply #20 on: March 16, 2014, 11:50:18 AM »
Thanks Corrine.

This still seems like a HUGE price increase to me. I note they currently sell a 3-PC "One-Year" License for just $30 for the "Premium" version, which includes Chameleon - a nice tool to install MBAM on infected systems.

$10 per PC vs $25??

Everywhere you look, Malwarebytes touts their "one-time purchase" is a "life-time license". I feel like they are going back on their word.

Oh well.
Bill (AFE7Ret)
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Offline Corrine

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Re: Security issue or something else?
« Reply #21 on: March 16, 2014, 09:43:14 PM »
I have been assured that anyone with a v1.x Pro license will have a lifetime license.  So, any friends sitting on the fence about purchasing a Pro license need to get off the fence quickly because I don't think it will be long before v2 is released.

Something that I hadn't considered until I took the time to look it up today is the Pro license terms for SUPERAntiSpyware.  I wonder how many people realize that the SAS annual subscription model for the pro version -- for one computer -- is $29.95, with an additional cost of $9.95 for a second, making the comparable cost for 3 computers almost $30 more than it will be for MBAM v2.x. 


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline DR M

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Re: Security issue or something else?
« Reply #22 on: March 17, 2014, 04:09:26 PM »
I have already bought MBAM Pro.

Once again, thank you for the information.  :mitch:

P.S. I had bought some years ago Super Antispyware Pro. I was very satisfied with it -I remember that it was able to find things that MBAM wasn't. Then the license ended and I didn't renew it. Then I tried Emsisoft (  :wink:  ) but I didn't find it so ... friendly. So, let's try MBAM Pro.
"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

Online MikeW

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Re: Security issue or something else?
« Reply #23 on: March 17, 2014, 04:51:51 PM »
Well done DR M, you wont regret it I am sure
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Offline DR M

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Re: Security issue or something else?
« Reply #24 on: March 17, 2014, 05:05:43 PM »
I'm trying to activate it, but I get an error message for invalid information. Why? Do I make something wrong?

(download it, activate and enter the ID and pass purchased)
"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

Offline Corrine

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Re: Security issue or something else?
« Reply #25 on: March 17, 2014, 05:20:02 PM »
Did you copy/paste the Identifier and Key?  They will have been sent in a confirmation email from cs@cleverbridge.com. 

Quote
To activate your product please do the following:

    If you do not yet have Malwarebytes installed, you can download it from above.
    Open Malwarebytes. Click Activate.
    Copy and Paste your ID and Key listed above and click Activate.

Important: Please make sure you are COPYING and PASTING the ID and Key directly from the confirmation email into the proper fields. The code is case sensitive and contains letters and numbers that can be easily confused, so make sure you distinguish between the letter "O" and the number "0" if you enter the code manually.

If you have any payment or order-related inquiries, feel free to contact cleverbridge Customer Support.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline DR M

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Re: Security issue or something else?
« Reply #26 on: March 17, 2014, 05:29:03 PM »
I have already done all these. Yes, I have received the email with the codes. I tried with and without trial option.
"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

Offline Corrine

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Re: Security issue or something else?
« Reply #27 on: March 17, 2014, 05:48:29 PM »


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline Digerati

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Re: Security issue or something else?
« Reply #28 on: March 17, 2014, 07:59:59 PM »
@DR M - Did you get this error the very first time you tried to install MBAM Pro? Or did it appear nothing happened and you tried it again?

If you had the free version already installed, it includes all the Pro's the extra features, they just are not are not activated - until you enter the ID and Key. Is there a Malwarebytes Icon (possibly hidden) Icon in your system tray?

Other than that all I can suggest until tech support returns is double check you have both numbers correct, that you did not switch them about. And if me, I would totally uninstall MBAM, reboot, and try again. 

***

As for lifetime licenses, I've purchased lifetime licenses in the past in support of the "freeware" concept that ended up not really being "lifetime" licenses. WinZip comes to mind  :angry:. There have been others but I purchased MBAM Pro licenses for my kids', grandkids' and my primary personal systems when migrating to W7 because [besides being a great product] the Pro license was promoted as a "Lifetime" license. Not a 1.x license.

So if Malwarebytes honors our existing licenses for "our" lifetimes, then kudos for that. But I really oppose them moving to recurring fees for revenue.

For years "working the forums" MBAM Pro was the exception and is the only "paid" security product I regularly promoted (beside MailWasher Pro). And that was much in part (besides being good) because the lifetime license was promoted "with no recurring fees." I still advise against Norton and McAfee (which are good products too) because of their recurring fees!

I can deal with a one-time cost for a good security product. But it already cost too much every month just to have access to the Internet (my Cox bill just went up again!). Many are on a very tight budget - already blown on the new computer.

Plus, MBAM is really a "supplemental" security program. It is touted as a program to work with your existing antimalware program. But if we have a decent anti-malware program, keep it and Windows updated, are not click happy or careless, do we really need another real-time scanner? I never ran Vista. I ran XP for years with one real-time and MBAM Free with no infections.

If someone is already paying recurring fees for Norton, McAfee or the Pro version of a free anti-malware product, I don't feel comfortable recommending to my clients they buy another security program and entail more recurring fees - especially if they otherwise "practice safe computing".

Where are the studies that say to be safe, we need a second real-time anti-malware scanner? Where does it say Avira, Avast, Norton, McAfee or even MSE/WD need MBAM Pro? As far as I know, only Microsoft has said their products should be part of your anti-malware solution, not your entire solution. And for sure, MSE and MBAM or WD and MBAM Pro make a formidable defense. But MSE/WD and MBAM Free works well too.

So this is going to change my way of thinking about the advice I give for folks wanting to set up an easy-to-maintain security. :( And that hurts because I know several of the founding members of the MBAM group from my SRT days at Computer/CastleCops, and whom I consider friends and wish to support. But I don't promote, and personally avoid buying products with recurring fees. :sad:

I've seen promos at Newegg for MBAM Pro for $15 or less. Sometimes boxed in a retail packages, sometimes like the OEM version above, and sometimes as a download. Doesn't matter - all the same program. I have a "price alert" set at several places and will post here if I get any notices. Hopefully there will be a big push and sale before 2.0 comes out.

Otherwise, $100 + change will get you 5 real "lifetime" licenses through Newegg today. Or one for $26.88.

I recommend every MBAM Pro owner now check to make sure you have your IDs and Keys stored safely - assuming you plan on living a long time! ;)

Sorry for the long post - but out of breath now and tired of ranting. Plus the dog knows and keeps nagging that it is 30 minutes past his walk time. ;)
Bill (AFE7Ret)
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Offline DR M

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Re: Security issue or something else?
« Reply #29 on: March 23, 2014, 12:41:28 PM »
Did you fill out the form at https://store.malwarebytes.org/342/?scope=cuseco&id=AayGxrLpE9&progress=customersupportform for assistance?

Yes, Corrine. They sent me a file that made the activation automatically. I ran the file and everything is ok now. I don't know why the copy / paste method couldn't work.
"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."