Author Topic: Virus won't allow me to upload photos  (Read 1694 times)

0 Members and 1 Guest are viewing this topic.

Offline bkjess

  • Newbie
  • *
  • Posts: 1
    • View Profile
Virus won't allow me to upload photos
« on: December 04, 2008, 01:04:56 PM »
I use Windows XP and probably got a virus from a Facebook e-mail.  I cannot upload photos and get a message about not having any plugins.  My clock in the lower right corner also is giving me trouble.  Please help.  I'm not technically literate when it comes to computers.

Offline Paddy

  • LandzDown Team
  • Hero Member
  • *****
  • Posts: 1561
    • View Profile
Re: Virus won't allow me to upload photos
« Reply #1 on: December 04, 2008, 10:59:43 PM »
Hello,  bkjess Welcome to the the forum,  let me get you started ..

Please download ATF Cleaner by Atribune from .  Save it to your Desktop.

Run ATF Cleaner
  • Double-click ATF-Cleaner.exe to run the program.
  • Click Select All found at the bottom of the list.
  • Click the Empty Selected button.
  • Click Exit on the Main menu to close the program.
  • Shutdown/restart the computer.
Next Please download after the restart.

Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Please post contents of that file in your next reply.
This is one race of people for whom psychoanalysis is of no use whatsoever - Sigmund Freud (about the Irish)

Never argue with a fool, they will lower you to their level and then beat you with experience.