Author Topic: Win10 disk and CPU being maxed by Firefox since last updates  (Read 8250 times)

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Offline pastywhitegurl

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Re: Win10 disk and CPU being maxed by Firefox since last updates
« Reply #30 on: June 18, 2018, 03:19:56 PM »
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Default:  Automatically install updates only if that's the default.
On:  Automatically install updates.
I'm sorry but I still don't get the difference.  It sounds like the same thing.  What else would be installed with the second option?  I'm apparently making this too hard, but I just don't get it.

On another note, I'm still getting a lot of disk chatter and CPU and Disk useage are maxing out periodically even with Pale Moon now.   (FireFox is now almost unusable and has even been crashing.)  System CPU is at 20% or more even when disk noise is not happening, sometimes 50%. I'm not sure what is normal.  Other services sometime spike, like Antimalware Service Executable.

So I think I need some diagnostic help.  I'm kind of wondering now if my hard drive is starting to fail?  Right now I'm using Pale Moon and things are quiet even with multiple windows open, so I can't figure out what is triggering it.

I did run SFC and got a clean report.  I haven't allowed the June Windows Update to install yet, so that is pending.

How can I find out what is going on?

Offline Corrine

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Re: Win10 disk and CPU being maxed by Firefox since last updates
« Reply #31 on: June 18, 2018, 07:16:18 PM »
Your guess is as good s mine.  When an add-on is installed, it is set to "Default:  Automatically install updates only if that's the default."  According to Frequently Asked Questions :: Add-ons for Firefox:

Quote
How do I keep add-ons up-to-date?
    Add-ons are automatically checked for updates once every day. In Firefox, updates are automatically installed by default.

You could sit and watch Task Manager all day with your PC "idle"; that is, not opening new tabs, playing a game or any other activity, merely watching Task Manager and you will see CPU usage change.  For example, I'm responding on my laptop but looking at Task Manager on my desktop, Microsoft Edge has 5 tabs open.  CPU usage for Edge keeps changing and has gone from 0.3% to 3.3%.  This is because it is checking in the background for changes to the open tabs.  Then, perhaps OneNote will quickly check for any changes to sync and, yes, the Antimalware Service Executable will occasionally switch from idle to check that there is no activity to be aware of.  As to what is normal, that depends on how many processes are open and what activity is going on.  For example, launching Pale Moon and opening 10 tabs at startup is going to use a lot of CPU & Memory.

I have found the DISM is more effective than SFC and has done repairs on my old PCs even when SFC did not find anything.  It is run from an elevated command prompt the same as SFC. 

In the search box, type cmd.  When it comes up, right-click and select the option to Run as Administrator. 
Run the following:  DISM.exe /Online /Cleanup-image /Restorehealth (with the spaces before the backslash)


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Offline winchester73

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Re: Win10 disk and CPU being maxed by Firefox since last updates
« Reply #32 on: June 18, 2018, 08:11:37 PM »
I've noticed my laptop fan has been running more since the last Windows 10 upgrade (1803) was installed.
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Offline pastywhitegurl

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Re: Win10 disk and CPU being maxed by Firefox since last updates
« Reply #33 on: June 18, 2018, 08:15:56 PM »
I'm never aware of my fans, but this constant disk chatter is really alarming.

DISM Restorehealth process was  run as instructed and has completed.

The result:
The restore operation completed successfully.

I don't see much change of activity in task manager, but it at least not running at 100% disk usage currently, so I can type.  EDIT: after about 10 minutes, it has settled down to normal single digit % disk useage while idling. I wonder if that will hold.

I'm kind of afraid now to let windows install the June updates.   Is there more I can check before shutting down the computer and letting the updates install?

Offline Corrine

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Re: Win10 disk and CPU being maxed by Firefox since last updates
« Reply #34 on: June 18, 2018, 08:45:35 PM »
With 11 critical and 39 Important updates, you shouldn't put off updating.  Note, however, that a second restart may be needed in order for KB4284835 to be registered.  See Pete's June 13th post in this thread:  Restart required after restart? and the replies after that.


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Offline pastywhitegurl

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Re: Win10 disk and CPU being maxed by Firefox since last updates
« Reply #35 on: June 18, 2018, 09:14:26 PM »
I have created a restore point. But I don't have a separate system image and am unsure how to make one.   If something happens during the update process,  will I be able to recover?

Offline pastywhitegurl

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Re: Win10 disk and CPU being maxed by Firefox since last updates
« Reply #36 on: June 19, 2018, 03:23:59 AM »
I finally figured out how to use File History to back up my files to a USB. I was manually copy/pasting prior to this, so that will hopefully be done in the morning.   With a fresh file backup, I'll feel a lot better about sending Windows into the update arena.

 After I first got my machine, I hit some wrong button when trying to make a backup and all my windows 7 files got put on the new machine again, but with the old file paths.  I didn't even realize for a long time that some of my old programs were configured to use the file paths from Windows 7, so I had both new and old material in those Win7 folders.  What a mess.  Anyway, I finally sorted it and realized I could delete all the old file paths in File History and start fresh  with  a proper automatic backup.   I tell this story just to reinforce how mysterious I find all this stuff.  I'm so very thankful for the Landzdown techie team!

Offline winchester73

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Re: Win10 disk and CPU being maxed by Firefox since last updates
« Reply #37 on: June 19, 2018, 02:09:16 PM »
What brand of hard drive do you have (if memory serves it is NOT a solid state)?  There are several free tools to evaluate/test, some are specific to certain brands.
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Offline pastywhitegurl

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Re: Win10 disk and CPU being maxed by Firefox since last updates
« Reply #38 on: June 19, 2018, 02:20:30 PM »
Hitachi HDS721010KLA330 ATA Device

Still holding off on the restart for now.

Offline winchester73

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Offline pastywhitegurl

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Re: Win10 disk and CPU being maxed by Firefox since last updates
« Reply #40 on: June 19, 2018, 02:36:02 PM »
There are several tools on there.  Sorry, but I need more instruction than just a page link.


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Analyze, Monitor and Restore Your Drive Utilities for analyzing, monitoring and restoring HGST HDDs
  Additional productivity tools for OEMs, resellers and system integrators are available through HGST's Partners First Program.
 


HGST Windows Drive Fitness Test (WinDFT)  WinDFT is a utility that will quickly test your HGST internal and external hard disk drives. WinDFT will perform read tests without overwriting customer data. WinDFT also has additional utilities if you need to wipe the disk clean of data.
 

Offline Corrine

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Re: Win10 disk and CPU being maxed by Firefox since last updates
« Reply #41 on: June 19, 2018, 04:23:57 PM »
You could try SeaTools.  Information at Sysnative:  Hard Drive Diagnostics & SSD Test

However, before you do that, consider that it is summer and temperatures have an effect on computers.  You may want to run Speccy first.  (System Requirements:  Windows 10, 8.1, 7, Vista and XP. Including both 32-bit and 64-bit versions, but not RT tablet editions.) to check temperatures.  Even if you don't run that, have you checked the fans for accumulated dust?  That could result in not working properly to keep it cool.  Although you don't want to continuously point canned air on any part of a PC, this article shows How to Clean the Dust Out of Your Laptop.  If nothing else, consider the bottom portion of the article showing how to clean the fans without opening the laptop.



Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Offline pastywhitegurl

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Re: Win10 disk and CPU being maxed by Firefox since last updates
« Reply #42 on: June 19, 2018, 04:46:48 PM »
I have a tower PC.  Will check the fans now.

Offline winchester73

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Re: Win10 disk and CPU being maxed by Firefox since last updates
« Reply #43 on: June 19, 2018, 04:48:19 PM »
There are several tools on there.  Sorry, but I need more instruction than just a page link.


 (<---see left :D )

Quote
Analyze, Monitor and Restore Your Drive Utilities for analyzing, monitoring and restoring HGST HDDs

HGST Windows Drive Fitness Test (WinDFT)
   

HGST Windows Drive Fitness Test (WinDFT)  WinDFT is a utility that will quickly test your HGST internal and external hard disk drives. WinDFT will perform read tests without overwriting customer data. WinDFT also has additional utilities if you need to wipe the disk clean of data.
 

Sorry, I was referring to the Drive Fitness Test (WinDFT), and the pdf instructions/user guide linked will show you how to run it.  Hitachi is now part of Western Digital, and that is their diagnostic program.
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Offline pastywhitegurl

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Re: Win10 disk and CPU being maxed by Firefox since last updates
« Reply #44 on: June 19, 2018, 05:55:42 PM »
I ran Speccy.  Says my system and hard drive are running at 44 and 45 degres C. It says 50 and below is ok.  Vent grid was not clogged.  Fans are running quietly.   I did not open the case because I hadn't restarted yet.

Now the problem. We had a power outage that shut down the computer.  It restarted and began to install the updates I had been delaying. Then another outtage happened while the words ,---Don't shut off your computer---were on the screen.   
Aaaaagh.

Now a storm has started!   Just my luck.  When it stops storming I will restart and see what has happened. Typing from my tablet currently.  I am assuming I will need to restart twice.  But any other wisdom for me in this situation?