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Software & More => Computer Problems, Questions and Solutions! => Topic started by: pastywhitegurl on June 06, 2018, 12:34:08 AM

Title: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 06, 2018, 12:34:08 AM
I'm not sure where to start on this problem, but my resources are being maxed out by either FireFox or Windows system since the last Windows update (or maybe the last Firefox update, not sure)

The Windows Defender antimalware service executable is sometimes involved as well, and System.  And sometimes even Task Manager.  But what happens is that the hard drive starts grinding and then  keeps working constantly and applications respond slowly or not at all.
I tried turning of multi-process in FireFox but that didn't completely solve the issue, so I turned it back on.  I also made an exception for Windows Defender because it was recommended in a microsoft article about Defender hogging resources  to stop Defender from being in a scanning loop. Apparently there was a problem with one of the windows updates that caused this issue for some.
C:\Program Files\Windows Defender\MsMpEng.exe 
So you can let me know if I need to remove this exception before going forward with any other changes.
I can sometimes restart FireFox and its fine for a while, and other times I restart and its overloaded from the time it opens.
I tried browsing with Opera to day and  didn't experience any problems for about an hour and then there was a surge of activity that slowed things down again.  So now I'm not sure its totally FireFox related. Maybe just browsing with any engine related.
I'm hoping this is something simple. (as is always my hope. :) )


Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Paddy on June 06, 2018, 09:31:53 AM
Did this happen the same time as you made this change to your browser??



https://www.landzdown.com/computer-problems-questions-and-solutions!/crypto-mining/msg199038/?topicseen#msg199038


Thanks Pete!   That was an easy way to get protection for this.


Paddy.. ;)
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 06, 2018, 01:17:30 PM
I'm pretty sure it was happening before that, as when I added the list I wondered if it might be cryptomining that was causing the the hard drive to be working all the time.
I've disabled most extensions except Ublock and a couple tiny ones last night and it seems to have helped some.  But then again, I got the resource overload after about an hour  using  another browser that doen't have anything added to it.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 06, 2018, 03:45:10 PM
So I disabled Ublock, but the Windows Defender Antimalware Service Executable is still working away, usually taking up to 50% of the CPU.  Desktop window manager seems to be working hard as well (around 10%), along with System, running at about 25%.

Firefox with one window open is running between 10-40% CPU  at 400-800MB memory  and 5-6 processes.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Pete! on June 06, 2018, 05:38:10 PM
Is it possible that Dell patched your bios for Spectre and Meltdown while you weren't looking?

One of the reasons I'm adding things to uBlockOrigin, and getting rid of stand alone add-ons like AdblockPlus and NoCoin, is that I'm attempting to minimize the number of add-ons, after the Dell patch slowed things down.

My situation isn't as crippling as yours appears to be, but I definitely don't have the performance I had before.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 06, 2018, 06:10:03 PM
Quote
Is it possible that Dell patched your bios for Spectre and Meltdown while you weren't looking?
How could I tell?


One of the things I read was something to try was to install another antivirus so that Defender will turn itself off. I'd rather not replace Defender if it can be fixed, but what do y'all think about this idea?

I've switched to Opera browser as a temporary measure.   Its a lot quieter in hard drive land, at least for now.  I would  use Pale Moon if I could import bookmarks.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 06, 2018, 06:27:53 PM
Why can't you import bookmarks to Pale Moon?  Export your Firefox bookmarks as an HTML file and then important that HTML file to Pale Moon.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Pete! on June 06, 2018, 07:41:42 PM
Quote
Is it possible that Dell patched your bios for Spectre and Meltdown while you weren't looking?
How could I tell? .....
By the date.
The "Specs" you have linked in your signature indicate..
Quote
BIOS Version/Date   Dell Inc. A09, 3/11/2008
If you check your "System Information" now, a date in 2018 would indicate they've been updated.
If it still shows 2008, they haven't.

Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Paddy on June 06, 2018, 07:49:55 PM
SupportAssist: 


What you get with SupportAssist

SupportAssist is a powerful support application that helps keep your system running at its best, proactively identifies issues, and enables you to run diagnostics and driver-update scans.

mmediate detection, long-term support

Once installed, SupportAssist will detect your system immediately and then be available on your PC to use anytime.


http://www.dell.com/support/home/uk/en/ukbsdt1/eula/scan?scantype=tmc&appname=drivers&cancelurl=//www.dell.com/support/home/uk/en/ukbsdt1&returnurl=http://www.dell.com/support/home/uk/en/ukbsdt1/product-support/servicetag&intent=
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 06, 2018, 07:58:21 PM
@ Pete!   I checked. BIOS version is the same - 2008

@Corrine:  wut?   I thought with one of the PM updates, FF profiles could no longer be imported, and I thought that meant bookmarks too.   I will work on this!  I will miss some extensions but I can adapt.  FireFox has just gotten so bloated and ridiculous with the constant updating. Its no wonder stuff is not working right.  Thank you for posting that.  OMGosh..I can keep my bookmark notes now. awesome.

I will check out the Dell Support assist. Any downside to installing it?  Can I do any damage by running it as a techno-feeb?

Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Paddy on June 06, 2018, 08:08:13 PM
https://www.dell.com/support/article/uk/en/ukbsdt1/sln117738/dell-supportassist-formerly-dell-system-detect-overview-and-common-questions?lang=en


What does Dell SupportAssist do?

There are three main actions that you can take on Dell Support website that use the Dell SupportAssist application. When you take one of these actions, you will either be prompted to download and install Dell SupportAssist if it is not already installed or the application will automatically start and install the latest version before completing the action.

  1  Detect Product
    This is the most common use of Dell SupportAssist app. At various points on the Dell Support website, you have the option to have your product detected so that Dell can provide targeted support. When you click Detect Product, the application runs on your system and detects the Service Tag of your Dell computer. Dell then uses the Service Tag to look up product information, such as your original system configuration and warranty end date, to provide a product-specific support experience.

  2  Detect Drivers
    Once you have identified your product, you have the option to run a Detect Drivers (System Analysis) on the Driver & Downloads tab of the Product Support page. When you click Detect Drivers (System Analysis), Dell SupportAssist looks at which drivers are installed on your system and compares it with the latest available drivers. This is the most accurate way to determine which drivers are out of date on your system. Once the scan is complete, you can choose to "autoinstall" the updates with the Dell SupportAssist application. Similarly, Dell SupportAssist is used when you choose to download drivers from your downloads list or any time the driver size is greater than 2GB. For more information on Detect Drivers or System Analysis, refer to the Dell knowledge-base article Detect Drivers or Drivers by System Analysis.

  3  Run Diagnostics
    You also have the option to "Run a diagnostic" on the Diagnostics tab of the Product Support page to detect and solve common hardware and software problems. When you click Run Diagnostic, the Dell SupportAssist application acts like a bridge between the online and Dell SupportAssist application. Dell SupportAssist helps invoke Dell diagnostic tools (SupportAssist) in the right mode and manages the progress and communications protocol between the tools seamlessly.



Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Pete! on June 06, 2018, 08:27:39 PM
Ever since I got this Dell computer, I've been wondering if I really needed DellSupportAssist or if it was just Dell bloatware. Every so often, it would run, but it didn't appear to be doing anything.

Earlier this year it did something. That's how I got the bios patch....
Mixed feelings, I'm now supposedly  immune from Spectre and Meltdown, but the computer isn't as fast ... Since I'm not a "gamer", and it can still run fast enough to stream movies, I'm putting up with it...... I'm still way ahead of when I ran dialup on Win98.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 06, 2018, 09:01:55 PM
@Corrine:  wut?   I thought with one of the PM updates, FF profiles could no longer be imported, and I thought that meant bookmarks too.   I will work on this!  I will miss some extensions but I can adapt.  FireFox has just gotten so bloated and ridiculous with the constant updating. Its no wonder stuff is not working right.  Thank you for posting that.  OMGosh..I can keep my bookmark notes now. awesome.

Granted, there are a lot of FF extensions that won't work with PM but, so far, I haven't had any issues and there are quite a few that have been "forked" to work with PM.  You may want to take a look at Pale Moon - Add-ons - Known Incompatible Add-ons (https://addons.palemoon.org/incompatible/) to see the add-ons that have been fixed, forked, have work-arounds and those that won't be fixed.

For uBlockOrigin, you need version 1.16.4 and you also need the Pale Moon - Add-ons - uBlock Origin Updater (https://addons.palemoon.org/addon/ublock0-updater/).
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 07, 2018, 01:04:59 PM
A couple Pale Moon questions:

I have Adblock Latitude installed and it seems to be fine.  Is there any reason I should replace it with Ublock?

I have the 32 bit PaleMoom installed, even though I have a 64 bit machine, is that a problem?  I vaguely remember that I did that because there were super few extensions for 64 at the time, but maybe that has changed.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 07, 2018, 07:28:00 PM
So, I had a brainstorm and decided to run the built-in Device and Hardware troubleshooter.
It found stuff and made changes to the computer, but  when I tried to view the details it didn't have anything more specific to report.  So I'm assuming maybe it updated drivers?    It advised a restart.
After the restart, I'm running FireFox again without all the disk chatter, System and Desktop windows manager  is back to normal single digit percentages and so is task manager.

Defenders Antimalware Service Executable still surges to 50+% CPU  just when I type something, although holds at about 50MB memory use, but all the disk chatter has stopped.

Disk and CPU are idling in single digits again.
Am I fixed?

(Note: I updated FireFox yesterday as well, but that didn't change anything)
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 07, 2018, 07:46:52 PM
Sounds like you "self-diagnosed" and things are running smoothly.  Give a few days and see how things go.

As to Adblock Latitude vs uBlock Origin, it is a matter of preference.  I used ABL for a while but then switched because I liked the extra features of uBlock Origin.  I have the 32 bit version of Pale Moon on a 64 bit laptop but that is a carry-over from Windows 7.  Since it works fine, I haven't bothered to change it but may just install the 64 bit on my desktop for comparison.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Paddy on June 08, 2018, 08:21:56 AM
Im glad you got it sorted.. May I ask have you given Microsft Edge a try they have a lot of free addons ..

Extensions for Microsoft Edge
https://www.microsoft.com/en-gb/store/collections/edgeextensions/p?rtc=1


Paddy...
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 08, 2018, 02:01:31 PM
I haven't given it a long try, but some.  I dislike all the animations and the barebones aspects of Edge, so haven't pursued it beyond just using for testing.
So far so good with the fix and restart.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 08, 2018, 02:05:10 PM
What animations and barebones aspects in Edge are you referring to?
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Paddy on June 08, 2018, 02:15:40 PM
you beat me to asking the same question I have never seen animations In Edge... :o

https://support.microsoft.com/en-gb/help/4027577/windows-change-your-home-page

also see >>>  https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy



Paddy..
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 08, 2018, 03:40:19 PM
Wondering if the animations are running Edge without an ad-blocker.  I have uBlock Origin on Edge with the same settings as in Pale Moon.  It works great.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 09, 2018, 01:22:24 AM
My version of Edge has no add-ons. as I only use it for web testing.

Just click the first icon on the top left.  Boom. Animations.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: winchester73 on June 09, 2018, 12:00:59 PM
All I see at the upper left are "Tabs You've Set Aside" and "Set These Tabs Aside" ... if you are talking about them, there is some animation when they launch.  If that is not what you are talking about, what is the "first icon on the top left"?
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 09, 2018, 01:32:30 PM
Yes, those are the ones I meant.

Granted, a big part of my resistance to Edge could be from the bad taste in my mouth left by all the years of dealing with all the iterations of Internet Explorer.  :)
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: winchester73 on June 09, 2018, 01:55:04 PM
Some folks find the set aside feature useful, it offers the capability to declutter your browser by managing the open tabs.  IOW, it allows you to avoid the issue of tab overload (so many open tabs that you can't find what you want) and search the web more efficiently, while at the same time avoiding visual clutter and saving memory.

I'm not sure getting some animation when you click on the set aside button is a reason to 'dislike' Edge, if you don't want to use it don't click on it.   ;)
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 09, 2018, 02:08:33 PM
As Winchester73 said, you can ignore the "Tabs You've Set Aside" icons instead of clicking on them and there won't be any tabs set aside or animation.  If you don't like the feature and want the ability to disable, add your vote in the Feedback Hub, https://aka.ms/AA1jqpt.  (Note:  this link will open a new tab asking if you meant to change programs.  Click yes and the link to the Feedback Hub will open and you can click Upvote.) 

An example of when someone would want to use this feature is when they are doing research for a project (doesn't matter if it is personal or business) and have a large number of tabs open that relate to the project and haven't finished but need to shut down or move on to something else.  So, rather than losing the research or having to make notes of the relevant sites, clicking the second icon will set those tabs aside.  Even after closing the browser/shutting down those tabs will remain in memory and can be recalled.  So what happens if someone moves on to a second project and needs to set those tabs aside?  Same thing.  They get saved as well.  See the examples in How to Set Tabs Aside for Later in Microsoft Edge (https://www.howtogeek.com/303544/how-to-set-tabs-aside-for-later-in-microsoft-edge/).  I wouldn't be surprised if future updates provide the ability to name set aside tab groups.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 09, 2018, 05:03:52 PM
OK, y'all, I'll try to keep an open mind beyond my first impressions.  Thanks for the info.  I can see how setting aside tabs might be useful in some cases.  i didn't quite get the purpose of it just viewing the page, since I was dstracted by being annoyed with the animation! ^_^

I do have to say that after IE got to version 11, it wasn't nearly as problematic or difficult to deal with CSS issues which used to nearly drive me insane when developing web designs. I haven't had too many issues with Edge now either.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Pete! on June 09, 2018, 07:04:47 PM
When Edge was first deployed, I got the impression that it "wasn't ready for prime time".
At worst one of the websites that I visited regularly, wouldn't open.
My wife liked it because she likes to use the touch screen, and Edge is more "touch friendly".
It's the only browser she uses.
I continue to use Firefox...mostly...

More recently:
I started using Edge primarily for one thing.
When Firefox "Quantum" came out, it lost the ability to use one of the controls for one of the webcams at the college where I got my degree. I use Edge when I get nostalgic about my youth.

i imagine that I could find another browser that's compatible with that webcam, but as long as I have Win 10, I have Edge (might as well use it for what it's good at).
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 16, 2018, 12:51:03 AM
@ Corrine:

I've switched to Ublock Origin in Pale Moon and added the updater extension.

But the options are confusing to me:

There are 3 choices for automatic updater:  Default, ON, OFF

Default is ticked.   What is the difference between Default and ON or OFF?
I can't find any explanation in the documentation.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 16, 2018, 12:09:02 PM
Mousing over the settings provides the definition for Automatic updates of each setting:

Default:  Automatically install updates only if that's the default.
On:  Automatically install updates.
Off:  Don't automatically install updates.

It was a number of years ago when FF was my default browser that I did change the setting from Default to Off for an add-on but, for the life of me, I don't recall why, other than FF was going through some changes at the time. 
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 18, 2018, 03:19:56 PM
Quote
Default:  Automatically install updates only if that's the default.
On:  Automatically install updates.
I'm sorry but I still don't get the difference.  It sounds like the same thing.  What else would be installed with the second option?  I'm apparently making this too hard, but I just don't get it.

On another note, I'm still getting a lot of disk chatter and CPU and Disk useage are maxing out periodically even with Pale Moon now.   (FireFox is now almost unusable and has even been crashing.)  System CPU is at 20% or more even when disk noise is not happening, sometimes 50%. I'm not sure what is normal.  Other services sometime spike, like Antimalware Service Executable.

So I think I need some diagnostic help.  I'm kind of wondering now if my hard drive is starting to fail?  Right now I'm using Pale Moon and things are quiet even with multiple windows open, so I can't figure out what is triggering it.

I did run SFC and got a clean report.  I haven't allowed the June Windows Update to install yet, so that is pending.

How can I find out what is going on?
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 18, 2018, 07:16:18 PM
Your guess is as good s mine.  When an add-on is installed, it is set to "Default:  Automatically install updates only if that's the default."  According to Frequently Asked Questions :: Add-ons for Firefox (https://addons.mozilla.org/en-US/faq):

Quote
How do I keep add-ons up-to-date?
    Add-ons are automatically checked for updates once every day. In Firefox, updates are automatically installed by default.

You could sit and watch Task Manager all day with your PC "idle"; that is, not opening new tabs, playing a game or any other activity, merely watching Task Manager and you will see CPU usage change.  For example, I'm responding on my laptop but looking at Task Manager on my desktop, Microsoft Edge has 5 tabs open.  CPU usage for Edge keeps changing and has gone from 0.3% to 3.3%.  This is because it is checking in the background for changes to the open tabs.  Then, perhaps OneNote will quickly check for any changes to sync and, yes, the Antimalware Service Executable will occasionally switch from idle to check that there is no activity to be aware of.  As to what is normal, that depends on how many processes are open and what activity is going on.  For example, launching Pale Moon and opening 10 tabs at startup is going to use a lot of CPU & Memory.

I have found the DISM is more effective than SFC and has done repairs on my old PCs even when SFC did not find anything.  It is run from an elevated command prompt the same as SFC. 

In the search box, type cmd.  When it comes up, right-click and select the option to Run as Administrator. 
Run the following:  DISM.exe /Online /Cleanup-image /Restorehealth (with the spaces before the backslash)
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: winchester73 on June 18, 2018, 08:11:37 PM
I've noticed my laptop fan has been running more since the last Windows 10 upgrade (1803) was installed.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 18, 2018, 08:15:56 PM
I'm never aware of my fans, but this constant disk chatter is really alarming.

DISM Restorehealth process was  run as instructed and has completed.

The result:
The restore operation completed successfully.

I don't see much change of activity in task manager, but it at least not running at 100% disk usage currently, so I can type.  EDIT: after about 10 minutes, it has settled down to normal single digit % disk useage while idling. I wonder if that will hold.

I'm kind of afraid now to let windows install the June updates.   Is there more I can check before shutting down the computer and letting the updates install?
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 18, 2018, 08:45:35 PM
With 11 critical and 39 Important updates, you shouldn't put off updating.  Note, however, that a second restart may be needed in order for KB4284835 to be registered.  See Pete's June 13th post in this thread:  Restart required after restart? (https://www.landzdown.com/computer-problems-questions-and-solutions!/restart-required-after-restart/msg199126/#msg199126) and the replies after that.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 18, 2018, 09:14:26 PM
I have created a restore point. But I don't have a separate system image and am unsure how to make one.   If something happens during the update process,  will I be able to recover?
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 19, 2018, 03:23:59 AM
I finally figured out how to use File History to back up my files to a USB. I was manually copy/pasting prior to this, so that will hopefully be done in the morning.   With a fresh file backup, I'll feel a lot better about sending Windows into the update arena.

 After I first got my machine, I hit some wrong button when trying to make a backup and all my windows 7 files got put on the new machine again, but with the old file paths.  I didn't even realize for a long time that some of my old programs were configured to use the file paths from Windows 7, so I had both new and old material in those Win7 folders.  What a mess.  Anyway, I finally sorted it and realized I could delete all the old file paths in File History and start fresh  with  a proper automatic backup.   I tell this story just to reinforce how mysterious I find all this stuff.  I'm so very thankful for the Landzdown techie team!
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: winchester73 on June 19, 2018, 02:09:16 PM
What brand of hard drive do you have (if memory serves it is NOT a solid state)?  There are several free tools to evaluate/test, some are specific to certain brands.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 19, 2018, 02:20:30 PM
Hitachi HDS721010KLA330 ATA Device

Still holding off on the restart for now.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: winchester73 on June 19, 2018, 02:29:08 PM
https://www.hgst.com/support/hard-drive-support/downloads
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 19, 2018, 02:36:02 PM
There are several tools on there.  Sorry, but I need more instruction than just a page link.


 (<---see left :D )

Quote
Analyze, Monitor and Restore Your Drive Utilities for analyzing, monitoring and restoring HGST HDDs
 
  • HGST Windows Drive Fitness Test (WinDFT) (https://www.hgst.com/support/hard-drive-support/downloads#DFT)
  • HGST Align Tool (https://www.hgst.com/support/hard-drive-support/downloads#ALIGN)
  • HGST and SimpleTech legacy product drivers and downloads (https://www.hgst.com/support/hard-drive-support/downloads/legacy-downloads)
Additional productivity tools for OEMs, resellers and system integrators are available through HGST's Partners First Program (https://www.hgst.com/partners/partners-first-program).
 


HGST Windows Drive Fitness Test (WinDFT)  WinDFT is a utility that will quickly test your HGST internal and external hard disk drives. WinDFT will perform read tests without overwriting customer data. WinDFT also has additional utilities if you need to wipe the disk clean of data.
 
  • WinDFT SETUP AND USERS GUIDE (https://www.hgst.com/sites/default/files/pdfs/WinDFT%20Install%20and%20User%20Guide.pdf)
  • DOWNLOAD WinDFT (https://www.hgst.com/sites/default/files/downloads/WinDFT095.zip)
 (https://www.hgst.com/sites/default/files/downloads/WinDFT095.zip)
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 19, 2018, 04:23:57 PM
You could try SeaTools.  Information at Sysnative:  Hard Drive Diagnostics & SSD Test (https://www.sysnative.com/forums/hardware-tutorials/4072-hard-drive-diagnostics-ssd-test.html). 

However, before you do that, consider that it is summer and temperatures have an effect on computers.  You may want to run Speccy (https://www.ccleaner.com/speccy) first.  (System Requirements:  Windows 10, 8.1, 7, Vista and XP. Including both 32-bit and 64-bit versions, but not RT tablet editions.) to check temperatures.  Even if you don't run that, have you checked the fans for accumulated dust?  That could result in not working properly to keep it cool.  Although you don't want to continuously point canned air on any part of a PC, this article shows How to Clean the Dust Out of Your Laptop (https://www.howtogeek.com/194479/how-to-clean-the-dust-out-of-your-laptop/).  If nothing else, consider the bottom portion of the article showing how to clean the fans without opening the laptop.

Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 19, 2018, 04:46:48 PM
I have a tower PC.  Will check the fans now.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: winchester73 on June 19, 2018, 04:48:19 PM
There are several tools on there.  Sorry, but I need more instruction than just a page link.


 (<---see left :D )

Quote
Analyze, Monitor and Restore Your Drive Utilities for analyzing, monitoring and restoring HGST HDDs

HGST Windows Drive Fitness Test (WinDFT) (https://www.hgst.com/support/hard-drive-support/downloads#DFT)
   

HGST Windows Drive Fitness Test (WinDFT)  WinDFT is a utility that will quickly test your HGST internal and external hard disk drives. WinDFT will perform read tests without overwriting customer data. WinDFT also has additional utilities if you need to wipe the disk clean of data.
 
  • WinDFT SETUP AND USERS GUIDE (https://www.hgst.com/sites/default/files/pdfs/WinDFT%20Install%20and%20User%20Guide.pdf)
  • DOWNLOAD WinDFT (https://www.hgst.com/sites/default/files/downloads/WinDFT095.zip)
 (https://www.hgst.com/sites/default/files/downloads/WinDFT095.zip)

Sorry, I was referring to the Drive Fitness Test (WinDFT), and the pdf instructions/user guide linked will show you how to run it.  Hitachi is now part of Western Digital, and that is their diagnostic program.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 19, 2018, 05:55:42 PM
I ran Speccy.  Says my system and hard drive are running at 44 and 45 degres C. It says 50 and below is ok.  Vent grid was not clogged.  Fans are running quietly.   I did not open the case because I hadn't restarted yet.

Now the problem. We had a power outage that shut down the computer.  It restarted and began to install the updates I had been delaying. Then another outtage happened while the words ,---Don't shut off your computer---were on the screen.   
Aaaaagh.

Now a storm has started!   Just my luck.  When it stops storming I will restart and see what has happened. Typing from my tablet currently.  I am assuming I will need to restart twice.  But any other wisdom for me in this situation?
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 19, 2018, 06:17:59 PM
I hope you have a surge protector. 
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: DR M on June 19, 2018, 06:20:15 PM
When you can use your computer again, and just want to have a quick look on your disk's health, you can use the Hard Disk Sentinel trial, from their page: https://www.hdsentinel.com/download.php

It was the tool that helped me realize that my disk needed a replacement two years ago (as well as the disk I bought from eBay to replace it...).

Sorry for the step in. I just remembered my experience. :)

Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 19, 2018, 07:54:31 PM
Yes, my power strip is a surge protector type.  Thankfully.

So, good news I think.

I powered up and the reboot quickly took me to the lock screen. No installing of updates happened.  I checked Settings > Windows Update, and the update is still awaiting a reboot at the time/date I had set.  But it had installed some Defender updates (apparently what it was doing when the power went out.)  Defender says the updates were installed and I'm up to date.

Right now, things are behaving and I'm not having any freezing or slow loading issues at the moment.  Maybe something got fixed in the DSM/restore health thing that was implemented with the restart?

I think I'll run a couple of the easier diagnostic tools listed here and then try the restart for windows updates if nothing comes up.



Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 19, 2018, 08:05:08 PM
I've added the Speccy  file from the scan:
warning: it goes on forever

But I see temps are now 37 on the CPU and 43 on the hard drive.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 19, 2018, 08:16:52 PM
OK, so to run WinDFT, it says to install to your Program Files.

I have two:
Program Files
Program Files (x86}

The picture shows the  Program Files (x86}. Just want to make sure that is where it should go.

And should I run both the quick test and the long one?
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 19, 2018, 08:43:49 PM
When I ran SeaTools, I found the long test was the best but I don't know anything about the one you downloaded.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: winchester73 on June 19, 2018, 09:02:57 PM
OK, so to run WinDFT, it says to install to your Program Files.

I have two:
Program Files
Program Files (x86}

The picture shows the  Program Files (x86}. Just want to make sure that is where it should go.

And should I run both the quick test and the long one?

Are you doing a custom install? The installation process defaults to where it wants the program installed, unless a user wants to override that and place it somewhere else.

The “Program Files” folder holds 64-bit applications, while "Program Files (x86)" holds 32-bit applications. Installing a 32-bit application in a PC with a 64-bit Windows automatically gets directed to Program Files (x86).

I’d run the quick test first to see if anything is uncovered. If there is, I’d run the longer one to get more information. If there isn’t, running the longer one would be more “of interest” than necessary. If you run the long one first, there is no reason to run the quick one.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 19, 2018, 09:05:10 PM
Thanks! I haven't installed it yet. I was just reading through the instructions and noticed that placement in one of the screenshots. I have a better idea of what to do now.  Will work on that later tonight.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 19, 2018, 10:07:14 PM
I've installed WinDFT and I get as far as the  Drive Fitness Test panel, but it does not find my drive, and clicking the scan button does nothing.   Also the help file is basically empty and just  has a title line which has a spelling mistake.   I think I must have got a corrupted version or its just the wrong program for my machine.  I am uninstalling.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 19, 2018, 10:41:00 PM
The update panel no longer had the pending restart notice.  It  said instead that Windows was up to date, but the last update installation was in May.  So I did another search for updates, and the cumulative update was downloaded again.  I clicked the Restart Now button and the computer shut down and rebooted.  The update was installed successfully.

But there was another entry that said the June cumulative update failed to install on 6/15. What?   There was no attempt by me to install it on June 15, so I don't know what that was about.  Maybe the glitch where it started to install during the power blip confused it's little mind?

Anyway, all seems well for now. And I seem to have made it unscathed installing the June updates.    Maybe I'll try the sysnative diagnostic on my drive. But it seems really complicated with stuff about changing boot order and stuff that scares me. So I might not. Have to go read it again.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 20, 2018, 03:14:42 AM
It appears that whatever changes were made by the Hardware trouble shooter,  DISM and the successful updates have fixed whatever was ailing my computer.   Disk use is 1-4% now and System is  idling at 1% or less.   Even when browsing with FireFox.

I may still stick with Pale Moon now that I've got it up and running. It is so much lighter weight (like 2/3  the resource use) than FF. I didnt' realize how bloated FF has become.   I am pretty jazzed that I can use Lazarus again.  Now I just have to decide if I can live without a couple other extensions that I like.

I don't really know how to read the results I got from the Speccy scan, but at least I know my hard drive isn't running too hot.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 20, 2018, 11:05:24 AM
(https://www.sysnative.com/forums/images/smilies/dance.gif) Glad it is running good again.

Edit Note:  If you use Facebook, there are issues with changes FB is making and Pale Moon.  See Facebook messenger not working - Pale Moon forum (https://forum.palemoon.org/viewtopic.php?f=3&t=19455)
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 20, 2018, 03:57:56 PM
I'm celebrating too!  Thanks y'all for helping me out with this.   Things are still running smoothly today.
System32  apparently has gotten itself straightened out now.   I'm so glad Windows knows how to fix itself.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 20, 2018, 05:53:00 PM
I don't use messenger, so as long as FB normal pages work ok, I should be fine.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 20, 2018, 06:06:11 PM
What works and what doesn't work keeps changing.  First it was chat followed by the inability to control videos, then only "Like" would work and not the other emoticons.  Video control works again but now Notifications don't load and sharing and commenting don't work.  Since I'm one of the Mods of the town FB group, I ended up having to use Edge for FB.  At least there is an F.B.Purity add-on in the Microsoft Store for Edge, which is the only thing that makes FB usable.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 20, 2018, 06:14:20 PM
Hmm. That is troubling.  Might be a deal breaker.

Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 20, 2018, 07:41:52 PM
Apparently, everything works fine in the "alpha" version of PM, but I don't know how long it will be before that is released.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 20, 2018, 08:21:30 PM
I just tested, and I can read FaceBook, but I can't post in Pale Moon.

OK.   I may check out Vivaldi. I've heard lots of good things about it.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 21, 2018, 11:45:08 AM
Whatever Facebook was doing, it all cleared up overnight and everything is back to normal with Pale Moon now.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 21, 2018, 08:40:19 PM
You're right...all seems good now.   How strange it resolved just like that . It seems that complaining about FB  not working right on Pale Moon  has been going on for quite a while.  O well, I guess my timing was lucky this time. 
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 21, 2018, 08:41:46 PM
FB is making a lot of background changes due to privacy complaints.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Pete! on June 21, 2018, 09:50:56 PM
FB is making a lot of background changes due to privacy complaints.
A while back, they seemed to be having a "war" with the ad blockers.
I wondered if they were still playing that game...

They appeared to be winning for a while, but using "F.B.Purity" and  eliminating everything in the right panel seems to work.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: pastywhitegurl on June 21, 2018, 11:28:38 PM
I don't really mind the ads in the right panel. I just don't click on them.    I had a bad experience where I followed a link to what looked like an interesting article and the site delivered me some malware.  So that was the end of that.  They don't get any clicks from me anymore.

As long as the ads are not videos or animations. Those I  block immediately.

Oh, I did spend some time poking around in the Speccy results. All my hardware and stuffs seem to be in good condition. No flags anywhere.
Title: Re: Win10 disk and CPU being maxed by Firefox since last updates
Post by: Corrine on June 22, 2018, 12:47:44 AM
FB is making a lot of background changes due to privacy complaints.
A while back, they seemed to be having a "war" with the ad blockers.
I wondered if they were still playing that game...

They appeared to be winning for a while, but using "F.B.Purity" and  eliminating everything in the right panel seems to work.
Using F.B.Purity and eliminating not only the right panel but having the News Feed sort in order and being able to block so many other useless features makes FB tolerable.