Author Topic: Windows 10 problem with getting updates  (Read 11725 times)

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Offline pastywhitegurl

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Re: Windows 10 problem with getting updates
« Reply #30 on: October 05, 2017, 03:46:30 PM »
All is well now.   Thanks so much for the referral to Sysnative.  They led me through the steps and the fix ended up being a Windows 10  re-install via the Media Creator Tool.   It was amazingly painless and didn't even require a restart.   Afterwards I was able to receive and install the Sept 25th Cumulative update without incident.   Computer is working great, and the only thing I noticed that changed was  that  the icons on my taskbar were arranged in a different order, and that now the MB icon loads before the Defender one, which doesn't seem to be a bad thing.


I had one last question, because after updating, I decided to run the Troubleshooter tool again, and it showed the same problems as before the fix, which included something about Windows not being able to detect network connections.   The tech advising me there said:

Believe it or not that's normal behavior for that tool and nothing to be  concerned with. It's a little misleading I agree...

Thought maybe that little bit of info would be helpful to others here that use the tool and find that it always finds something ( or the same things) to fix.

Offline Corrine

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Re: Windows 10 problem with getting updates
« Reply #31 on: October 05, 2017, 03:59:22 PM »
Having followed the process from start to finish, you most definitely received great help.  So glad you did.


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Offline pastywhitegurl

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Re: Windows 10 problem with getting updates
« Reply #32 on: October 16, 2017, 01:13:25 AM »
So. It is Oct 15, and I have not received  a download of the Oct 10 update you posted about here: http://www.landzdown.com/security-alerts-briefings/microsoft-security-updatesfor-october-2017/msg195870/

My windows update says my computer is up to date.   When I search for updates, it finds a new update for Defender definitions and installs it fine, but nothing else.

The Update that was installed after the Sysnative fix was  successfully installed on Oct 3.  (It was the update released on Sept. 25)
2017-09 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4040724)


Should I be concerned yet?

Offline techie

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Re: Windows 10 problem with getting updates
« Reply #33 on: October 16, 2017, 12:09:28 PM »
If you want to stop waiting, you can get the update directly from the MS catalog. I don't know what has been done previously to resolve it, but evidently it hasn't worked long term. This will provide you with the most current update.
You can download it here.

http://www.catalog.update.microsoft.com/Search.aspx?q=KB4040724

Are you running any 3rd party software like OOShutup10? If so did you block or defer the updates? In windows updates advanced, do you have updates paused or deferred?

This is the latest release.

Offline techie

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Re: Windows 10 problem with getting updates
« Reply #34 on: October 16, 2017, 12:22:07 PM »
Sorry this is the October update, gave the wrong link above.

http://www.catalog.update.microsoft.com/Search.aspx?q=KB4041676

Offline Corrine

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Re: Windows 10 problem with getting updates
« Reply #35 on: October 16, 2017, 12:35:57 PM »
In windows updates advanced, do you have updates paused or deferred?

Yes, she has "Current Branch for Business" checked.


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Offline techie

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Re: Windows 10 problem with getting updates
« Reply #36 on: October 16, 2017, 01:11:48 PM »
In windows updates advanced, do you have updates paused or deferred?

Yes, she has "Current Branch for Business" checked.

The next question is are the feature or quality updates deferred, i.e. 30 days? If there deferred then I don't think the even running the Windows update system manually will detect them until after the deferred period. If it's deferred then Windows 10 update will ignore the updates for the entire deferred period, as I see it.

Offline pastywhitegurl

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Re: Windows 10 problem with getting updates
« Reply #37 on: October 16, 2017, 11:32:30 PM »
Yes, she has "Current Branch for Business" checked.

This   ^ is correct.

I have the quality and feature updates both set at:

CAN BE deferred for 8 days.

I assumed that meant I can defer the RESTART after they are installed each month, but that they would be delivered as normal.    Is that not what it means?


Offline techie

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Re: Windows 10 problem with getting updates
« Reply #38 on: October 17, 2017, 12:20:00 AM »
Yes, she has "Current Branch for Business" checked.

This   ^ is correct.

I have the quality and feature updates both set at:

CAN BE deferred for 8 days.

I assumed that meant I can defer the RESTART after they are installed each month, but that they would be delivered as normal.    Is that not what it means?

It's my understanding that Current Branch for Business, follows a different update cycle.

https://technet.microsoft.com/en-us/windows/release-info.aspx

https://home.configmgrftw.com/windows-10-servicing-configmgr-confusion/

Offline Corrine

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Re: Windows 10 problem with getting updates
« Reply #39 on: October 17, 2017, 12:39:39 AM »
I assumed that meant I can defer the RESTART after they are installed each month, but that they would be delivered as normal.    Is that not what it means?
No, it has nothing to do with the Restart.  Restart is managed under Settings > Windows Update, "Change Active Hours".  It means what it says, the quality & feature updates are delayed.

Updates for Windows 10, 1703, Windows 10 update history - Windows Help, the KB's of which would have been included in the 2017-10 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4041676)


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Offline techie

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Re: Windows 10 problem with getting updates
« Reply #40 on: October 17, 2017, 12:47:17 AM »
Then again it states that the Current Branch and Current Branch for Business should be running the same schedule as of July 2017. In theory you are correct that after 8 days it should be offered. For some reason it isn't with your system.

To update quicker and avoid the restart issues, you can stay deferred on the updates and run the the update catalog at your convenience. It's a much faster way to update the system and mange the restart. You are downloading and updating when you want to do it or have time. Corrine is linking to the current update page monthly.

Select your current build version latest is 1703. Go to the bottom of the page and look for: How to get the update. You will Microsoft Update Catalog website as a option.

https://support.microsoft.com/en-us/help/4041676

Try the catalog update and you will see that you are on the latest build, and managing the update manually.

It's not a fix, but a good work around.

Offline techie

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Re: Windows 10 problem with getting updates
« Reply #41 on: October 17, 2017, 01:23:25 AM »
I believe to get the results you want, it will have to be changed from Current Branch for Business to Current Branch. You should then be offered the current build updates after the deferred period.

As Corrine stated the restart will not start during the active hours that are set, 18 hours max can be set.

Offline pastywhitegurl

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Re: Windows 10 problem with getting updates
« Reply #42 on: October 17, 2017, 01:51:16 AM »
Ok, so lets see if I am understanding.


It hasn't quite been 8 days yet, so I can wait 2 days to see if I am offered the October 10 updates according to the delay I set, and then I can remove or reduce  the delay after that?

And I don't need to change to Current Branch because it gets the same updates as the Business branch, correct?  Or do I need to stay with Business branch? The reason I chose Business branch is so that other people are testing new features instead of me.

I think I would rather wait for the update to be offered rather than have to go search and download.


I do have my active hours at max, as I like to be around during the update so that I can make sure my programs are properly closed and stuff I'm working on is saved.

Offline winchester73

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Re: Windows 10 problem with getting updates
« Reply #43 on: October 17, 2017, 10:59:54 AM »
Did your update issues coincide with starting the deferral process?  Why are you deferring updates?
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Offline techie

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Re: Windows 10 problem with getting updates
« Reply #44 on: October 17, 2017, 12:45:57 PM »
Did your update issues coincide with starting the deferral process?  Why are you deferring updates?

I have the same question. I believe after looking back at the complete topic, your problem is the fact that your using Current Branch for Business. That is why you were not offered the Creators update and was still running version 1607.

The current branch for business setting is the reason you aren't getting updates as you would like.

"Examples
 Settings    Scenario and behavior

Device is on CB
DeferFeatureUpdatesPeriodinDays=30    Feature Update X is first publically available on Windows Update as a CB in January. Device will not receive update until February, 30 days later.

Device is on CBB
DeferFeatureUpdatesPeriodinDays=30    Feature Update X is first publically available on Windows Update as a CB in January. Four months later, in April, Feature Update X is released to CBB. Device will receive the Feature Update 30 days following this CBB release and will update in May."

Current Branch for Business follows a different update schedule.

https://docs.microsoft.com/en-us/windows/deployment/update/waas-configure-wufb