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Software & More => Computer Problems, Questions and Solutions! => Topic started by: pastywhitegurl on July 05, 2017, 05:10:05 PM

Title: Windows 10 problem with getting updates
Post by: pastywhitegurl on July 05, 2017, 05:10:05 PM
For the last three months, I have been having trouble getting Windows updates.  There will be multiple instances of the updates failing to install, and then eventually will install successfully.  Except this time.  The attempt to install on June 28 has not been successful.

After the failure to install on June 28 ( 22 failure notices each for 2 updates)  I ran the fixer here:
https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors

Got this report:

Windows could not automatically detect this network's proxy settings !
Potential Windows Update Database error detected - Fixed
Windows Update componenets must be repaired: Fixed
Check for pending updates: Fixed.

Went to the updates panel in the settings area:
Checked for updates, and it found the NET framework one. Installed it, and had a successful install notice after the restart.

I searched for updates again and was told I am up to date, even thought the cumulative Windows update KB4015438 was still not installed.

I ran the fix again, and the search for updates failed to find it.   I went to the fixit page, and per step 2 instructions, downloaded the first update Windows Update Standalone Installer (Cumulative Update for Windows 10 Version 1607 for x64-systems (KB4015438) Last updated 3/19/2017 (is that important?)) it started to install and then I got and error that said  it was the wrong version for my computer.

There were two other versions, one for Windows Server 2016, and one for Windows 10 Version 1607

The  next step (step 4) is to run DISM command.   Which looks scary.
https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors

But I'm wondering if I should try installing the regular Windows 10 standalone installer file first.

I just ran the update troubleshooter from the control panel this time, and it found all the previous issues plus another problem:

Some security setting are missing or have been changed. Fixed.

However, search for updates is still not turning up the cumulative update.

Please advise.  At this point, my update history is not recognizing that KB4015438 has not been installed yet. It thinks Windows is up to date.



Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on July 05, 2017, 05:34:12 PM
Just an  added bit of info: I ran system file check recently and it didn't find any problems.
Title: Re: Windows 10 problem with getting updates
Post by: winchester73 on July 05, 2017, 06:00:47 PM
Got this report:

Windows could not automatically detect this network's proxy settings !

I'd suggest you look at your computer's Network proxy settings and make sure they are configured correctly.

    Type Proxy in the search box on the taskbar, and then click on Network proxy settings
    Under Automatic Proxy, set Automatically detect settings to ON
    Under Manual Proxy, set Use a proxy server to OFF
    Click Save

If the troubleshooter runs and doesn't report the proxy setting detection error, that will lead you to another cause.

I ran the fix again, and the search for updates failed to find it.   I went to the fixit page, and per step 2 instructions, downloaded the first update Windows Update Standalone Installer (Cumulative Update for Windows 10 Version 1607 for x64-systems (KB4015438) Last updated 3/19/2017 (is that important?)) it started to install and then I got and error that said  it was the wrong version for my computer.

There were two other versions, one for Windows Server 2016, and one for Windows 10 Version 1607

Your 'specs' say you are running x64, so that is the installer to use.  You might try running it again, or go here and try this link instead: https://www.catalog.update.microsoft.com/Search.aspx?q=KB4015438

You might also manually look at the list of installed updates and confirm that it hasn't installed.

Quote
Microsoft Windows 10 Professional 64-bit
Version   10.0.10586 Build 10586

Can you check that information is correct?

Settings > System > About

I suspect you have version 1703, build 15063.447 ... but your 'specs' info isn't accurate as to version or build.
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on July 05, 2017, 07:01:16 PM
Network proxy settings are as you indicated they should be.

Settings says I have:
Edition: Windows 10 Pro
Version 1607
OS Build 14393.1358
System type 64-bit operating system, x54 based processor

The link you gave for the KB download is the same one I used.

KB4015438 is in my update history, but only in failed installation notices.

Our network is not set up right. I'd love to get that straightened out at some point.  DH is on my network but can't talk to the printer.

I downloaded and ran the standalone update installer from your link and got the same error that it is not compatible with my computer. :(
Title: Re: Windows 10 problem with getting updates
Post by: winchester73 on July 05, 2017, 07:11:53 PM
Settings says I have:
Edition: Windows 10 Pro
Version 1607
OS Build 14393.1358
System type 64-bit operating system, x54 based processor

From your 'specs' list of 'Build 10586', I incorrectly deduced that you had version 1511 (which was build 10586.916) installed, but in fact you have the 1607 Anniversary Update ... so I think the info in your signature is incorrect/out of date.

Off topic, but have you not been offered the Creators Update (1703).
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on July 05, 2017, 07:26:35 PM
I'm sorry. I didn't think Windows information was something you had to update, so that version info was likely from when I updated to Windows 10 from windows7 when? last year when it was free to upgrade.

How would I know if I had been offered the creator's update?  And if I had been, should I have taken it?
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on July 05, 2017, 07:37:21 PM
I vaguely remember opting out of testing new features at some point.  Could that have messed me up?
Title: Re: Windows 10 problem with getting updates
Post by: Corrine on July 05, 2017, 07:57:50 PM
At https://support.microsoft.com/en-us/help/4000825 which lists the history of updates for Windows 10, Version 1607, search for KB4015438 (OS Build 14393.1358). I'm not seeing it, which would be why it is not applicable to your system.

As to the Creators Update, Version 1703, absolutely, yes, you want to install it.  It should be/should have been offered as an update.  It is not testing new features, that is the Windows Insiders.  It is a major version update (think enhanced service pack).
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on July 05, 2017, 08:21:19 PM
Quote
At https://support.microsoft.com/en-us/help/4000825 (https://support.microsoft.com/en-us/help/4000825) which lists the history of updates for Windows 10, Version 1607, search for KB4015438 (OS Build 14393.1358). I'm not seeing it, which would be why it is not applicable to your system.

Hmmm. So why are they sending it and trying to install it then?

This is exactly the entry in my update history:
Quote
Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4015438) 
Failed to install on 6/28/2017

Does this mean I really am up to date like the  windows update page says?

I'm assuming I would be offered the creators update on the update page. But there is nothing there.
Title: Re: Windows 10 problem with getting updates
Post by: Corrine on July 05, 2017, 11:08:53 PM
Yes, much like the offer for Windows 10, the Creators Update will show up Windows Update. 

This was published just a couple days ago:  Most Windows 10 users still haven't been offered the Creators Update -- even owners of Surface devices (https://betanews.com/2017/07/03/most-windows-10-users-not-running-creators-update/).
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on July 06, 2017, 12:41:15 AM
I guess it hasn't been offered to me yet.  I read some other stuff that MS was really dragging out the rollout and advises people to wait for the notifier rather than manually downloading and updating so they don't have installation issues.
Title: Re: Windows 10 problem with getting updates
Post by: winchester73 on July 06, 2017, 11:39:49 AM
Yes, absolutely, WAIT until CU is offered (that's why I asked if you had been offered it, not if you had downloaded and installed it).

You might contact Microsoft technical support via phone or chat about your Windows Update problem.

Title: Re: Windows 10 problem with getting updates
Post by: Corrine on July 06, 2017, 12:55:26 PM
Quote
Our network is not set up right. I'd love to get that straightened out at some point.  DH is on my network but can't talk to the printer.
There is a known issue with KB4022723, affecting various builds slightly differently.  One example:
Quote
Symptom
When you print a specific iframe or frame in a web page, the print output may be blank, or text is printed that resembles the following:
404 – Not Found

Work around
There is currently no workaround for this issue. However, if you print the entire web page, it will print correctly.

As to your issues with Windows Update, if this continues, I strongly suggest that you register at Sysnative and follow the Windows Update Forum Posting Instructions (https://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html) instructions.  Include links to your threads here for background information.
Microsoft is working on a resolution and will provide an update in an upcoming release.
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on July 06, 2017, 01:40:24 PM
Are you saying I might have a faulty update that is affecting the network function?

One thing that bothers me is that everytime I run the update fixit tool, it finds and "fixes" the same problems. 
This is the sequence:
Repair Windows Database corruption.
Resolving problems
Download and install pending updates

And then, it doesn't.

I guess I can wait and see if the July updates install appropriately next week or not. And then take this up with the other site.  Thanks for trying to help.
Title: Re: Windows 10 problem with getting updates
Post by: Corrine on July 06, 2017, 04:13:41 PM
Please post a reply in this thread so we know what happens and, if you do post at Sysnative, let me know so I can follow the progress.
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on July 06, 2017, 05:47:48 PM
I will. Thanks, Corinne and winchester. :)
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on July 12, 2017, 01:52:42 AM
Updating this topic to report that  the July 11 Updates all installed successfully:

Cumulative update
Adobe Flash Security Update
Malicious Software Removal Tool

Hopefully this means things are fine now. However, I ran the update fixit tool again and it found and fixed all the same problems.  So not sure what that means.

Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on September 25, 2017, 07:10:06 PM
September Windows update is failing at every day's new attempt.

I ran the troubleshooter and it performed the same fixes as before.  It says it fixed everything except this one:

Windows could not automatically detect this network's proxy settings !

My proxy settings are :
Automatic Proxy setup: Automatically detect settings: ON

Manual Proxy: use a proxy server - OFF

However, I cannot click the SAVE button as it is grayed out.

I'm going to post on the Sysnative site now.  I'll update this post with any further developments.
Title: Re: Windows 10 problem with getting updates
Post by: Corrine on September 25, 2017, 09:11:02 PM
I'll be following.  :)
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on September 25, 2017, 10:04:19 PM
Topic is posted here:
https://www.sysnative.com/forums/windows-update/23738-win10-pro-x64x-windows-sept-17-update-kb4038788-failed-error-0x80070002.html#post193566


Title: Re: Windows 10 problem with getting updates
Post by: Corrine on September 26, 2017, 01:38:53 PM
As you can see, the Sysnative Windows Update forum is very busy so the response won't as fast as here.  :)
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on September 27, 2017, 01:24:14 PM
I see, and I've already dropped to page 2.  And no new visits to my topic. :(


It's also rather depressing to see so many people having problems with windows updates.

[Just a note: I do now have the Creator update, which all seems to be working fine.]
Title: Re: Windows 10 problem with getting updates
Post by: Corrine on September 27, 2017, 02:14:16 PM
Unfortunately, the analysts don't have unlimited time and can only work on so many threads at a time.  Just like malware removal, it takes time to review the logs, create instructions and go through the next steps.  In addition, several of the analysts also have to take time to review and approve proposed responses prepared by those who are in the final stages of training in the Windows Update Academy. 
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on September 27, 2017, 05:07:52 PM
I get it.  So I am patiently waiting. (or not so patiently, depending on your definition ^_^ )

Thankfully update failure is not an issue that keeps me from using my computer, so its a lot lower priority item than someone facing a BSOD every day.  I'm grateful I'm not in the queue for that one!

I haven't been offered the 9/25 update yet that you announced here: http://www.landzdown.com/security-alerts-briefings/microsoft-security-updates-for-september-2017/msg195671/#msg195671
Title: Re: Windows 10 problem with getting updates
Post by: Corrine on October 01, 2017, 10:48:17 PM
The migration to the new server has been completed.  However, as stated in the announcement, there is an issue with HTTPS resulting in a certificate warning when browsing the site.  The new host is working with the Admins who did the migration to resolve it.  It also may take a while for your DNS to update.
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on October 02, 2017, 01:22:07 AM
Thanks. I'll be sure to check tomorrow and see if they are back up again.
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on October 03, 2017, 03:14:13 PM
I didn't receive any certificate warnings, so hopefully that is now resolved.  Still working through the series of diagnostics and attempted fixes.

Except for my occasional  techno-feeb freakout, things are going smoothly so far. :)
Title: Re: Windows 10 problem with getting updates
Post by: Corrine on October 03, 2017, 03:48:44 PM
They've been working on the cert issue on the back end.  As to the help you're receiving, I have the advantage of being able to follow the private discussions and know they are evaluating everything thoroughly. 
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on October 03, 2017, 04:05:35 PM
Thanks, I really appreciate your involvement in the process. It gives me extra peace, since this is the first time I've let anybody but Landzdown into the deep dark recesses of my PC. ^_^
Title: Re: Windows 10 problem with getting updates
Post by: Corrine on October 03, 2017, 04:20:17 PM
The intricacies of Windows Update are complex but they know what they're doing.  It has really helped having Brian as an instructor since he was also trained in malware removal.  That "cross platform", so to speak, resulted in the usage of FRST for finding files, making it much easier than done previously.
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on October 05, 2017, 03:46:30 PM
All is well now.   Thanks so much for the referral to Sysnative.  They led me through the steps and the fix ended up being a Windows 10  re-install via the Media Creator Tool.   It was amazingly painless and didn't even require a restart.   Afterwards I was able to receive and install the Sept 25th Cumulative update without incident.   Computer is working great, and the only thing I noticed that changed was  that  the icons on my taskbar were arranged in a different order, and that now the MB icon loads before the Defender one, which doesn't seem to be a bad thing.


I had one last question, because after updating, I decided to run the Troubleshooter tool again, and it showed the same problems as before the fix, which included something about Windows not being able to detect network connections.   The tech advising me there said:

Believe it or not that's normal behavior for that tool and nothing to be  concerned with. It's a little misleading I agree...

Thought maybe that little bit of info would be helpful to others here that use the tool and find that it always finds something ( or the same things) to fix.
Title: Re: Windows 10 problem with getting updates
Post by: Corrine on October 05, 2017, 03:59:22 PM
Having followed the process from start to finish, you most definitely received great help.  So glad you did.
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on October 16, 2017, 01:13:25 AM
So. It is Oct 15, and I have not received  a download of the Oct 10 update you posted about here: http://www.landzdown.com/security-alerts-briefings/microsoft-security-updatesfor-october-2017/msg195870/

My windows update says my computer is up to date.   When I search for updates, it finds a new update for Defender definitions and installs it fine, but nothing else.

The Update that was installed after the Sysnative fix was  successfully installed on Oct 3.  (It was the update released on Sept. 25)
2017-09 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4040724)


Should I be concerned yet?
Title: Re: Windows 10 problem with getting updates
Post by: techie on October 16, 2017, 12:09:28 PM
If you want to stop waiting, you can get the update directly from the MS catalog. I don't know what has been done previously to resolve it, but evidently it hasn't worked long term. This will provide you with the most current update.
You can download it here.

http://www.catalog.update.microsoft.com/Search.aspx?q=KB4040724

Are you running any 3rd party software like OOShutup10? If so did you block or defer the updates? In windows updates advanced, do you have updates paused or deferred?

This is the latest release.
Title: Re: Windows 10 problem with getting updates
Post by: techie on October 16, 2017, 12:22:07 PM
Sorry this is the October update, gave the wrong link above.

http://www.catalog.update.microsoft.com/Search.aspx?q=KB4041676
Title: Re: Windows 10 problem with getting updates
Post by: Corrine on October 16, 2017, 12:35:57 PM
In windows updates advanced, do you have updates paused or deferred?

Yes, she has "Current Branch for Business" checked.
Title: Re: Windows 10 problem with getting updates
Post by: techie on October 16, 2017, 01:11:48 PM
In windows updates advanced, do you have updates paused or deferred?

Yes, she has "Current Branch for Business" checked.

The next question is are the feature or quality updates deferred, i.e. 30 days? If there deferred then I don't think the even running the Windows update system manually will detect them until after the deferred period. If it's deferred then Windows 10 update will ignore the updates for the entire deferred period, as I see it.
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on October 16, 2017, 11:32:30 PM
Yes, she has "Current Branch for Business" checked.

This   ^ is correct.

I have the quality and feature updates both set at:

CAN BE deferred for 8 days.

I assumed that meant I can defer the RESTART after they are installed each month, but that they would be delivered as normal.    Is that not what it means?

Title: Re: Windows 10 problem with getting updates
Post by: techie on October 17, 2017, 12:20:00 AM
Yes, she has "Current Branch for Business" checked.

This   ^ is correct.

I have the quality and feature updates both set at:

CAN BE deferred for 8 days.

I assumed that meant I can defer the RESTART after they are installed each month, but that they would be delivered as normal.    Is that not what it means?

It's my understanding that Current Branch for Business, follows a different update cycle.

https://technet.microsoft.com/en-us/windows/release-info.aspx

https://home.configmgrftw.com/windows-10-servicing-configmgr-confusion/
Title: Re: Windows 10 problem with getting updates
Post by: Corrine on October 17, 2017, 12:39:39 AM
I assumed that meant I can defer the RESTART after they are installed each month, but that they would be delivered as normal.    Is that not what it means?
No, it has nothing to do with the Restart.  Restart is managed under Settings > Windows Update, "Change Active Hours".  It means what it says, the quality & feature updates are delayed.

Updates for Windows 10, 1703, Windows 10 update history - Windows Help (https://support.microsoft.com/en-us/help/4018124), the KB's of which would have been included in the 2017-10 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4041676)
Title: Re: Windows 10 problem with getting updates
Post by: techie on October 17, 2017, 12:47:17 AM
Then again it states that the Current Branch and Current Branch for Business should be running the same schedule as of July 2017. In theory you are correct that after 8 days it should be offered. For some reason it isn't with your system.

To update quicker and avoid the restart issues, you can stay deferred on the updates and run the the update catalog at your convenience. It's a much faster way to update the system and mange the restart. You are downloading and updating when you want to do it or have time. Corrine is linking to the current update page monthly.

Select your current build version latest is 1703. Go to the bottom of the page and look for: How to get the update. You will Microsoft Update Catalog website as a option.

https://support.microsoft.com/en-us/help/4041676

Try the catalog update and you will see that you are on the latest build, and managing the update manually.

It's not a fix, but a good work around.
Title: Re: Windows 10 problem with getting updates
Post by: techie on October 17, 2017, 01:23:25 AM
I believe to get the results you want, it will have to be changed from Current Branch for Business to Current Branch. You should then be offered the current build updates after the deferred period.

As Corrine stated the restart will not start during the active hours that are set, 18 hours max can be set.
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on October 17, 2017, 01:51:16 AM
Ok, so lets see if I am understanding.


It hasn't quite been 8 days yet, so I can wait 2 days to see if I am offered the October 10 updates according to the delay I set, and then I can remove or reduce  the delay after that?

And I don't need to change to Current Branch because it gets the same updates as the Business branch, correct?  Or do I need to stay with Business branch? The reason I chose Business branch is so that other people are testing new features instead of me.

I think I would rather wait for the update to be offered rather than have to go search and download.


I do have my active hours at max, as I like to be around during the update so that I can make sure my programs are properly closed and stuff I'm working on is saved.
Title: Re: Windows 10 problem with getting updates
Post by: winchester73 on October 17, 2017, 10:59:54 AM
Did your update issues coincide with starting the deferral process?  Why are you deferring updates?
Title: Re: Windows 10 problem with getting updates
Post by: techie on October 17, 2017, 12:45:57 PM
Did your update issues coincide with starting the deferral process?  Why are you deferring updates?

I have the same question. I believe after looking back at the complete topic, your problem is the fact that your using Current Branch for Business. That is why you were not offered the Creators update and was still running version 1607.

The current branch for business setting is the reason you aren't getting updates as you would like.

"Examples
 Settings    Scenario and behavior

Device is on CB
DeferFeatureUpdatesPeriodinDays=30    Feature Update X is first publically available on Windows Update as a CB in January. Device will not receive update until February, 30 days later.

Device is on CBB
DeferFeatureUpdatesPeriodinDays=30    Feature Update X is first publically available on Windows Update as a CB in January. Four months later, in April, Feature Update X is released to CBB. Device will receive the Feature Update 30 days following this CBB release and will update in May."

Current Branch for Business follows a different update schedule.

https://docs.microsoft.com/en-us/windows/deployment/update/waas-configure-wufb



Title: Re: Windows 10 problem with getting updates
Post by: Corrine on October 17, 2017, 01:01:47 PM
CBB (Current Business Branch) Updates merely provide the option to delay feature updates for up to 90 days.  This is intended for Enterprise and SMB (Small/Medium Businesses). 

As to testing the feature updates, what do you think the thousands of Windows Insiders are doing?  Version 1703 (Creators Update) was available April 11, 2017.  Windows Insiders began testing the changes for that release in August, 2016, within days of Version 1607 being released.  We had the final build for Version 1703 in March and began testing the changes for the Fall Creators Update Version 1709 (released today) on April 9, before 1703 was released and got the build for 1709 a couple weeks ago.
Title: Re: Windows 10 problem with getting updates
Post by: techie on October 17, 2017, 01:27:06 PM
MS didn't change the CB and CBB update scenarios until July 2017. It is now the semi-annual channel.

"Microsoft has updated its servicing model. The Semi-Annual Channel is a twice-per-year feature update release targeting March and September, and 18-month servicing timelines for each release. The Semi-Annual Channel replaces the Current Branch (CB) and Current Branch for Business (CBB) concepts starting July 2017 with Windows 10, version 1703. This page is designed to help you determine if your devices are up to date with the latest Windows 10 feature and quality updates and to plan deployment schedules."

As you can see in the listing, CBB was still on version 1607.

https://technet.microsoft.com/en-us/windows/release-info.aspx

If it is changed to current branch the problem should be eliminated, as Current Branch is the same as the Semi-Annual channel.

If you go to the option to defer updates, it simply states this:

"Choose the branch readiness level to determine when feature updates are installed. Current Branch means the updates are ready for most people, and Current Branch for Business means it's ready for widespread use in organizations."

CBB and CB had different update cycles.

The changes were suppose to have been made, but it seems the CBB is still running behind. The semi-annual channel is suppose to replace both CB and CBB. CB and CBB are on two different servers, offering different update schedules.

Has the the upcoming Creators Update changed the deferred process, to the semi-annual process?
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on October 17, 2017, 01:42:17 PM
I chose the Business branch shortly after my upgrade from Windows 7 to Windows 10.  The reason: to let other people test new features before I got them.  That appears to be unnecessary.

I only selected the 8 days for deferred updates after the Creator version installed, because the option wasn't there before then.  As I mentioned, I thought that meant I would have 8 days to restart after updates delivered, not that updates would be delayed for 8 days.

Note: My initial problem wasn't that I wasn't getting updates in time, it was that updates were downloading, but failing to install.

So it sounds like I should just set everything to normal updating, since I apparently didn't quite understand the process adequately.

Should I wait till after tomorrow (8th day) before changing settings?
Title: Re: Windows 10 problem with getting updates
Post by: techie on October 17, 2017, 01:47:10 PM
I chose the Business branch shortly after my upgrade from Windows 7 to Windows 10.  The reason: to let other people test new features before I got them.  That appears to be unnecessary.

I only selected the 8 days for deferred updates after the Creator version installed, because it wasn't there before then.  As I mentioned, I thought that meant I would have 8 days to restart after updates delivered, not that updates would be delayed for 8 days.

So it sounds like I should just set everything to normal updating, since I apparently didn't quite understand the process adequately.

Should I wait till after tomorrow (8th day) before changing settings?

I believe you can just change to current branch and still defer your updates as you would like. If you change it to Current Branch and put 0 days you should be able to get the current October updates. If you leave it at 0 you should receive your offer for the new Creators Update, when it it is available based on your system.

You may need to restart your system after making the changes. You can the wait or run a manual check for updates.
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on October 17, 2017, 02:05:42 PM
I'm confused now.  I already have the Creators update.  Are you saying there is another one?
Title: Re: Windows 10 problem with getting updates
Post by: techie on October 17, 2017, 02:08:58 PM
I'm confused now.  I already have the Creators update.  Are you saying there is another one?

It's actually the Fall Creators Update released today.

http://www.landzdown.com/web-news/windows-10-fall-creators-update-available-worldwide-october-17-2017/msg195936/?topicseen#msg195936
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on October 17, 2017, 02:14:59 PM
Thank you!

And thanks to all for so patiently guiding me through these things that probably seem so obvious to all of you.

I will work on getting my settings changed today.
Title: Re: Windows 10 problem with getting updates
Post by: techie on October 17, 2017, 02:15:54 PM
Thank you!

And thanks to all for so patiently guiding me through these things that probably seem so obvious to all of you.

Actually it wasn't obvious, had to research a bit ;)

Let us know if you receive your updates after making the changes.
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on October 17, 2017, 05:26:21 PM
Yes!  Once I changed the settings, I searched for updates and this came up and immediately started to download:

• 2017-10 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4041676)

Definition Update for Windows Defender - KB2267602 (Definition 1.253.876.0)


While it was downloading, I also made a system restore point.
After a while it also downloaded this:

• Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012, 2012 R2, 2016 x64 Edition - October 2017 (KB890830)



This now appears in my update history:
2017-10 Security Update for Adobe Flash Player for Windows 10 Version 1703 for x64-based Systems (KB4049179)
successfully installed: 10-17-2017

2017-10 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4041676)
successfully installed: 10-17-2017


The updates installed without incident and then was prompted to restart.   The computer rebooted normally.  But I noticed one thing different.   After I signed into the lockscreen,  instead of opening my blue desktop, I got a black screen for a while with a small white box in the upper left  titled "Personalized Settings". The box had no content other than the title.  It disappeared after a few seconds and my normal desktop started to load.   What was that box about?


Title: Re: Windows 10 problem with getting updates
Post by: techie on October 17, 2017, 05:39:53 PM
Personalized settings is just keeping everything in order the way you have it setup, checking after the updates and before complete startup.

You can now defer the updates, if you choose. In the change active hours settings you can change the times to when you are usually using the computer and this will delay the restart. You also have restart options when you can give it a time and day to restart.

The issue you was having should be fixed in the Fall Creators Update.
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on October 17, 2017, 05:57:26 PM
Quote
The issue you was having should be fixed in the Fall Creators Update.

What issue was that?  I thought y'all decided that my issue was that errantly I changed my settings. :)
Title: Re: Windows 10 problem with getting updates
Post by: Corrine on October 17, 2017, 06:11:32 PM
I believe it was the settings.
Title: Re: Windows 10 problem with getting updates
Post by: pastywhitegurl on October 17, 2017, 06:22:11 PM
Random thought...maybe that personalize settings box was cataloguing my update settings changes?


My question was because I wasn't getting how the fall creator update was going to fix something I did to myself.