Author Topic: PC Health Check app for Windows 11 Update  (Read 3884 times)

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Offline Corrine

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PC Health Check app for Windows 11 Update
« on: June 25, 2021, 05:58:00 PM »
With all of the excitement for Windows 11, many users have already run the PC Health Check app to find out if their current PC is eligible to upgrade to Windows 11.

Although I was happy that my PC is eligible, when others ran the app, they received the following indication:




If you received the above notification, you may want to download a fresh copy of the PC Health Check app because it has already been updated.  In fact, according to Steve Dispensa, VP of PM, Microsoft Endpoint Manager and Windows Commercial on Twitter:

Quote
We've just released an updated PC Health Check app here: https://microsoft.com/en-us/windows/windows-11?OCID=pchc_windows_app_omc_win… Navigate lower down to the “Check for Compatibility” section and click “Download app” We still have more work to do, but this version shows more information about why a device is ineligible.


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Offline winchester73

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Re: PC Health Check app for Windows 11 Update
« Reply #1 on: June 25, 2021, 06:02:40 PM »
Processor is the culprit ...

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Offline ky331

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Re: PC Health Check app for Windows 11 Update
« Reply #2 on: June 25, 2021, 07:55:33 PM »
Secure Boot

Offline pastywhitegurl

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Re: PC Health Check app for Windows 11 Update
« Reply #3 on: June 26, 2021, 12:13:09 AM »
Aw. i got the doesn't support Secure Boot message too. :(

Does this mean I can't use Windows 11 until I get a new computer?

Offline Digerati

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Re: PC Health Check app for Windows 11 Update
« Reply #4 on: June 26, 2021, 02:05:22 AM »
The new checker now says my processor isn't supported. I'm not buying this - yet. My processor is still being sold on Newegg and Amazon.

While I accept (and actually agree) supporting legacy hardware is bad policy IF that means security and "optimal" support for current and foreseeable-future hardware is compromised. But at the same time, Microsoft's corporate client base (their biggest) will not tolerate having to retool and buy all new PCs yet again. If it remains true and support for so many Intel and AMD processors does not come soon, that will mean support for Windows 10 will have to continue for a long time to come. And I don't know what that will mean for their revenue streams.

https://gadgettendency.com/windows-11-is-not-compatible-with-all-processors-first-gen-amd-ryzen-and-all-up-to-8-gen-intel-cpus-left-behind/
https://www.techtimes.com/articles/261959/20210625/windows-11-compatibility-supported-intel-amd-and-qualcomm-cpus.htm
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Offline DR M

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Re: PC Health Check app for Windows 11 Update
« Reply #5 on: June 26, 2021, 06:56:07 AM »
I have also the Secure Boot message. Also the diagnosis says that the computer is 8 years old. "She" is 9 and a half.  ;D
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Offline Digerati

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Re: PC Health Check app for Windows 11 Update
« Reply #6 on: June 26, 2021, 01:30:50 PM »
As I look into this a bit more, I am starting to believe I was wrong above, but for the right reason.

My CPU does not support TPM 2.0. TPM - Trusted Platform Module is a hardware based encryption/security feature. As stated in Wikipedia,
Quote
The primary scope of TPM is to assure the integrity of a platform. In this context, "integrity" means "behave as intended", and a "platform" is any computer device regardless of its operating system. It is to ensure that the boot process starts from a trusted combination of hardware and software, and continues until the operating system has fully booted and applications are running.

So, as I noted above, for security reasons, it may be true that W11 will only work with the latest generation processors that support TPM 2.0.

Now my concern is hardware availability when it comes to new builds. There already is a global shortage of computer components - specifically microprocessors and graphics cards. This is severely impacting new cars and other devices that depend on those components. There is a finite limit to the production capability for these components - not sure the manufacturing industry will be ready for the increased demand.

That will result in an even greater shortage and that always means higher prices for us consumers. :(
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Offline Corrine

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Re: PC Health Check app for Windows 11 Update
« Reply #7 on: June 26, 2021, 01:51:33 PM »
From Compatibility for Windows 11k

Quote
Note

This article has been updated to correct the guidance around the TPM requirements for Windows 11. For more information, see the Windows 11 Specifications. To check the compatibility of your device with Windows 11, get the PC Health Tool from Upgrade to the New Windows 11 OS.


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Offline Corrine

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Re: PC Health Check app for Windows 11 Update
« Reply #8 on: June 26, 2021, 05:51:47 PM »
More regarding TPM at BC in Windows 11 won't work without a TPM - What you need to know, particularly, how to enable Intel PTT and AMD PSPfTPM.

Quote
However, since Windows 11 considers TPM 2.0 and the Intel PTT and AMD PSP fTPM CPU features to be equivalent, most people who have purchased a CPU over the last 5-7 years do not need to buy a dedicated TPM for their motherboard.

Instead, to achieve Windows 11 hardware compatibility, you just need to enable Intel PTT or AMD PSP fTPM support in your BIOS.


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Offline pastywhitegurl

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Re: PC Health Check app for Windows 11 Update
« Reply #9 on: June 27, 2021, 04:27:58 PM »
This article talks about the incompatibility issues and how to reconfigure your computer if it is new enough:

https://www.bleepingcomputer.com/news/microsoft/windows-11-wont-work-without-a-tpm-what-you-need-to-know/

The view is presented that it is not that Windows 11 can't be installed, it is that the installer package is what checks for TPM and other stuff, so you can install if you don't use the installer package. Here is one user's work around in the comments:
https://www.bleepingcomputer.com/news/microsoft/windows-11-wont-work-without-a-tpm-what-you-need-to-know/#cid20119

It seems odd that MS would block so many computers from using its product. These system requirements are elminating a lot of users.   Maybe something will change before the release.

Offline Digerati

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Re: PC Health Check app for Windows 11 Update
« Reply #10 on: June 27, 2021, 04:46:32 PM »
Quote
It seems odd that MS would block so many computers from using its product. These system requirements are elminating a lot of users.   Maybe something will change before the release.
It does seem like a bad marketing policy but Microsoft knows they are going to get blamed for every and anything anyway. So they would much rather be blamed for failing to support legacy products than being lax on security.

They already endured a decade of relentless bashings due to a lack of security with XP even though it was the bad guys perpetrating the offenses, everyone failing to predict or understand how rapidly broadband to the home would explode (and how aggressive the bad guys would exploit that), and more importantly, how insistent the corporate world would would demand legacy support.

So as long as they continue to support W10 until W11 capable hardware saturates the marketplace, I'm okay with this. Nobody is forcing us to move to W11.
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Offline pastywhitegurl

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Re: PC Health Check app for Windows 11 Update
« Reply #11 on: June 28, 2021, 07:37:32 PM »
Looks like they removed the PC Health Check app.  Where the download link used to be is just the words "Coming Soon".  Wonder what that is about.

Offline Digerati

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Re: PC Health Check app for Windows 11 Update
« Reply #12 on: June 28, 2021, 08:33:53 PM »
Interesting. Hopefully, when the latest version is complete, it will give precise details why, if a computer is not W11 ready.
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Offline Corrine

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Re: PC Health Check app for Windows 11 Update
« Reply #13 on: June 28, 2021, 08:53:03 PM »
From Update on Windows 11 minimum system requirements | Windows Insider Blog:

Quote
PC Health Check App

With these minimum system requirements in mind, the PC Health Check app was intended to help people check if their current Windows 10 PC could upgrade to Windows 11. Based on the feedback so far, we acknowledge that it was not fully prepared to share the level of detail or accuracy you expected from us on why a Windows 10 PC doesn’t meet upgrade requirements. We are temporarily removing the app so that our teams can address the feedback. We will get it back online in preparation for general availability this fall. In the meantime, you can visit our minimum system requirements page here to learn more.


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Offline Digerati

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Re: PC Health Check app for Windows 11 Update
« Reply #14 on: June 28, 2021, 09:18:24 PM »
Quote
we acknowledge that it was not fully prepared to share the level of detail or accuracy you expected from us

ROTFL

"It" was not fully prepared? Haha! Shame on "it" for putting "itself" out there before "it" was properly prepared.

Sounds like the same marketing weenies who pushed the first iteration of Microsoft Edge out with W10, long before it was complete, ready or "fully prepared" didn't learn their lesson and pushed this checker out long before it was complete, ready or fully prepared too. So, as a consequence, they have to pull it back and regroup - and look like fools in the process - dragging the good folks on the development team down with them.

When will MS ever learn that, when it comes to publicity, their own marketing team is so often their own worst enemy? You would think, after shooting themselves in the foot so many times, that they would get tired of it. I guess I'm dreaming and that is just too much to ask. :(
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